Hard Work Yard Work

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Called to get estimates for yard work & also roof , gutter cleaning & removal of a large amount of leaves from an area of my yard. Got the estimate which was about $100 higher than another estimate I got so I passed on that job. Keith said they could cut my small yard for $30. There was no discussion about scheduling. Two guys came & cut 3 times. I was never called & they just came without warning. Once they came & cut when I had no grass to cut. Keith told me that would be a "freebie". Besides cutting I wanted aerating, seeding & fertilizing. Keith said they would not do that till October. I never got an estimate. Couldn't wait to seed beyond mid Oct. so I went ahead & did the seeding & feeding myself. I also needed some shrubs trimmed. I tried to talk to the grass cutters about doing that but I don't speak Spanish. One said I would need to call Keith. I wanted to pay for my two grass cuttings & never got the invoice I was supposed to get. I e-mailed Keith & said I would send $60 which I did. I also told them of future major work involving replacing railroad ties but never got an estimate on that. I got the impression that Keith probably would do a good job but evidently had too much work. Very un-professional treatment of a potential customer. I now notice that Hard Work Yard Work is no longer listed where I originally found them.

I like them the best so far. He seemed to act like it wasn't a big deal and they do it every day. It was a very pleasant estimate. He was polite, friendly and clean cut. It seems to be a 2 or 3 person company. It is a guy and his son and one other guy. They seem to have a long list of things they provide. He gave me a brochure with a checklist and the checklist covered both sides of 2 pages of 8 1/2x11 paper. They really have a wide range of services that they provide. His punctuality was very good.

They arrived promptly as promised. We walked my entire yard, front, back and side and looked at all the issues that needed to be attended to. The owner asked questions, made some recommendations and communicated very clearly about what they could accomplish in the one day they were going to be here. The workers went to work right away and paid amazing attention to detail. I have a huge number of planting beds which had not received any attention for months and they cleaned and weeded them with great care and precision. They dug out volunteer trees, removed invasive vines and prepped the beds really well for mulching. I received a detailed, itemized receipt for all of the work. At the end of the job, the owner walked the whole yard with me again, and checked everything that had been done. He found a couple more things he wanted done, and the guys jumped to those immediately. Bottom line, I could not have imagined that they could have accomplished all the work they did in a single day. I highly recommend Hard Work Yard Work. They were awesome.

It could not have gone better. As it fell, our scheduled time was while we were on vacation. Keith was there on site every day (we had a dog sitter) and he checked in, took progress pictures and kept us up to date o the progress. Our neighbors were so impressed by the team they sent I have been asked several time for their info. What was most impressive was he final result. The house looks incredible. We wanted to follow a natural flowing cut of the mulch in front where we had bushes. They followed the cut, moved and replanted bushes and stepped the wall down very nicely. I still get compliments months later.

They've been really good. They real punctual and do a good job. We have seeding, fertilizing, mowing and edging. They also cut some trees for us. I know that the owner of the company checks by periodically and just kind of shows up to be sure everything is being done right and I appreciate that, he doesn't call or anything, it's just there's a man in the back but now I know who he is. The first time that he came it was just about dusk and my daughter just said, there's a man in the backyard so I looked out there and I recognized immediately who it was but now I know that if there's a stranger in the backyard it might be him.

They come and do the yard work. They pad the bill and never tell me how much they charge. I asked them to send me an itemized bill on a regular basis.

They had advertised in the local newspaper and other people that we know have used them. It is a father and son operation. They did a terrific job not only on the design work but on the installation as well. They were very personable. I could call them on their cell phones, and they respond very quickly. They are very cooperative. However, what impressed me most is that they are really knowledgeable people. They are experienced as well as knowledgeable. They were able to tell us the difference between different plants and why they would look better if they were put. We were quite impressed with them. We thought that the price was reasonable. We were pleased with their work and service. They were late a couple of days.