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GLEN ALSPAUGH COMPANY

Kitchen and Bath Remodeling, Appliance Sales and Installation

About us

Our company boasts three award winning designers who will work with you to create the kitchen of your dreams. We represent 4 fully custom cabinet lines, as well as a semi-custom cabinet line for the more budget-conscious clients.

Business highlights

74 years of trusted experience

Services we offer

We are a full-service Kitchen and Bath Dealer, we can provide and arrange everything you need including cabinetry, flooring, countertops, appliances, plumbing, electrical, etc. We also can simply provide cabinetry for those already working with contractors. We commonly collaborate with clients' existing architects, interior designers, and contractors.

Services we don't offer

Cabinet refacing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
5.0
responsiveness
4.7
punctuality
5.0
Showing 1-3 of 3 reviews

Diedre G.
06/2014
5.0
home remodeling
  + -1 more
unknown
Description of Work: We worked with Ken Henry as our designer and John as our main carpenter. We enjoyed every step of the way working with this company and would highly recommend to anyone. Our project was not a huge one, as it was a partial remodel. Ken put me at ease right away. The bid was clear, and they did not push us for add-ons to the project. Everything went great, and the workers are all very professional. John even fixed our microwave on the side, which broke during the project. The office is extremely responsive to any need, and Tom Bourgeios was great to work with. Can't say enough about this company and will use them again and again. Only one note for some would be that the final bill does take some time to prepare, so there is a period of time where you don't know how much you're ultimately going to be charged, which can be nerve-racking. But, happy to say that our bill was within the range of the estimate so it wasn't an issue for us - but some may have a hard time with that uncertainty. A+ job and a very, very nice set of people here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39,000

Joe B.
12/2011
5.0
home remodeling
  + -1 more
Contractor spent extensive time on planning - on site and in their showroom. Contractor owner, designer and all staff were exceptional to work with. The unexpected that always occurs with a remodel was handled quickly and very fairly. The work was completed within the timeframes and budget committed. The quality of the finished work was outstanding. Do use this contractor!
Description of Work: Complete remodel of the kitchen and living areas. Contractor spent extensive time on planning - on site and in their showroom. Contractor owner, designer and all staff were exceptional to work with. The work was on time and great quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

HYUNG K.
09/2005
4.0
home remodeling
  + -1 more
NEGATIVE OVERALL EXPERIENCE WITH GLEN ALSPAUGH COMPANY- SERVICE WAS OVER-PRICED & WE FEEL MISLED BY THEIR REPRESENTATIVE DURING THE SALES PROCESS, WHO DESCRIBED THEIR ESTIMATE AS A CAP ON COST WHICH WOULD BE REDUCED. IN THE END, THE JOB ENDED UP COSTING EVEN MORE THAN THEIR "CAP". THE BATHROOM LOOKS FINE & THEIR PEOPLE WERE FINE- BUT FOR SO MUCH MONEY TO DO SO SMALL A BATH, WORKING WITH ALSPAUGH WAS A TERRIBLE VALUE & EXPERIENCE.
Description of Work: WORKING WITH GLEN ALSPAUGH COMPANY WAS A TERRIBLE VALUE, ALTHOUGH THE REMODELED SMALL ( 6 X 10 SQUARE FOOT) MASTER BATHROOM LOOKS FINE. WE FEEL MISLED BY THEM. AS WE AGREED, THEY TOOK OUR BATHROOM TO THE STUDS, REWIRED, THEN REDID IT; BUT THEY DID NOT REDUCE THE BILL AS THEY DESCRIBED DURING THE SALES PROCESS WHEN THE JOB TURNED OUT TO BE EASIER THAN PLANNED. WE WOULD DISCOURAGE WORKING WITH GLEN ALSPAUGH COMPANY!!!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$38,000

Response from GLEN ALSPAUGH COMPANY
We are sorry that this bad review has been here for so long without a response. We were unaware of its existence, but we would like to respond now. 1. As any remodeler can tell you, the size of a space is no guarantee of its price. Bathrooms are usually a lot more expensive than any person unfamiliar with the trade might expect. However, skilled tradesmen such as plumbers and electricians must spend much more time (and therefore incur more cost) in the smaller space of a bathroom than elsewhere in the house. 2. This particular customer was confused about the subject of allowances. An allowance means that your contract contains a specific dollar amount for a specific portion of a job (i.e. electrical, plumbing, etc.). If the actual amount is less than the specified allowance, the client would be credited for the difference; if the actual amount exceeds the allowance, the client would be charged extra. For example, we could set an allowance for cabinet hardware for a kitchen at $300. If subsequently the selected hardware costs only $200, then the final invoice would reflect a $100 deduct from the total. The purpose of an allowance is usually to enable a contract to be signed (and thereby move a job into production) even though we might not have all the necessary information to provide the customer with the actual cost of an item or service. Allowances are different from an estimate because they are included and EXPRESSLY DOCUMENTED IN A CONTRACT. When a contract includes an allowance, it will state that it does. If the contract does NOT mention allowances (and you sign it), then the stated price is what you will pay, regardless of whether you feel the process was "easier than planned." A signed contract is a binding sales agreement, not an estimate subject to negotiation. 3. We are sorry that this customer feels mislead, because we always strive to maintain a completely clear and straightforward sales process. Usually we are very sucessful, but occasionally clients may misunderstand and we apologize if we unwittingly caused any confusion. We do our best to explain our policies, but if something is unclear, please ask.

    Contact information

    9808 CLAYTON RD, Saint Louis, MO 63124

    www.glenalspaughkitchens.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Appliance Sales and Installation

    FAQ

    GLEN ALSPAUGH COMPANY is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    GLEN ALSPAUGH COMPANY accepts the following forms of payment: Check
    Yes, GLEN ALSPAUGH COMPANY offers free project estimates.
    No, GLEN ALSPAUGH COMPANY does not offer eco-friendly accreditations.
    No, GLEN ALSPAUGH COMPANY does not offer a senior discount.
    No, GLEN ALSPAUGH COMPANY does not offer emergency services.
    Yes, GLEN ALSPAUGH COMPANY offers warranties.
    GLEN ALSPAUGH COMPANY offers the following services: We are a full-service Kitchen and Bath Dealer, we can provide and arrange everything you need including cabinetry, flooring, countertops, appliances, plumbing, electrical, etc. We also can simply provide cabinetry for those already working with contractors. We commonly collaborate with clients' existing architects, interior designers, and contractors.
    Cabinet refacing

    Contact information

    9808 CLAYTON RD, Saint Louis, MO 63124

    www.glenalspaughkitchens.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM