The contractor did good work when he actually showed up. He told me he would provide a plumber that could move the water and drain lines, but showed up and acted surprised that the plumbing work hadn't been completed. He started the work but it was another week before he came back to continue. I had to provide my own plumber. He didn't return my calls, said he would be there at 8 AM and didn't show up until 10 AM or didn't show up at all. He did good work and worked hard when he was here. The job took a lot longer than it should have, but it turned out great. Mustafa, the owner, doesn't have a thorough command of the English language and communication is an issue. He is an artist when it comes to tile work however and I'd use him again in spite of the difficulties.
Description of Work: Constructed shower walls, floor and tiled bathroom walls, floor and shower.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$1,700
MARY J.
05/2008
4.0
ceramic tile
+ -1 more
The price was good, they arrived on time and worked hard the first day. He told me they would be a little late the 2nd day, and hadn't shown up by 1:00 so I called him and he said they were coming. At 4:30 I called him again and all he said was "sorry" but they would be there the next day. They did come the next morning and finished the job the following day. He did wonderful tile work and they were very neat and clean. The only other thing I wasn't happy with is that they didn't replace the toilet - it's in the garage.
Description of Work: Ripped out carpet and old tiles in shower and laid ceramic tile in entire bathroom.
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Service Categories
Ceramic Tile,
Marble and Granite,
Flooring Sales and Installation
FAQ
GENERAL TILE is currently rated 4 overall out of 5.
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
GENERAL TILE accepts the following forms of payment: Check
Yes, GENERAL TILE offers free project estimates.
No, GENERAL TILE does not offer eco-friendly accreditations.
No, GENERAL TILE does not offer a senior discount.
No, GENERAL TILE does not offer emergency services.
No, GENERAL TILE does not offer warranties.
GENERAL TILE offers the following services: TILE, MARBLE, GRANITE, FLOORING RENOVATIONS FOR KITCHENS, BATHROOMS, CONCRETE PREPWORK FOR FLOORING.