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Exterior Building Solutions
Acoustic Ceiling Tiles - Install, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,
About us
45 employees. Cost is determined by the job. No service fees. No travel charges. May contact through email or call office # (314-729-7663). Please provide a phone number in your email so we may contact you to arrange a convenient time to meet. We recycle old construction materials. Additional phone number - (314) 537-5283. Additional fax - (314) 729-7653, Additional contact name - Leo J Knese. Additional DBA - Knese Enterprises LLC. Award winning.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Brick, Energy Star Rated Roofs, Fascia, Flat Roofs, Inspections, Modified Bitumen Roofs, Residential & Commercial Shingle, Seamless Gutter, Siding (including installation of James Hardie products), Soffit, Stone, TPO Roofs, Tuck Pointing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7166 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 3% | ||
| 4% | ||
| 1% |
Showing 76-100 of 166 reviews
Jackie P.
Feb 2013
called for quote on new flat roof, removing old layers, and other hidden problems, and got it. it did take a while for new roof to be installed, but it was understandable due to recent major storms. I tried other companies and they didn't even call back. because we did have a leak, Mike K went up the day he quoted a price and did a short term patch until new roof could be installed. When he came back to have us sign the contract and give him the go ahead, he did another short term patch in another area I was concerned about. the crew showed up on the day they said,and worked straight for 10 hours and then came back on a Saturday to finish...another 5 hours. They cleaned up and were very pleasant. I am very pleased with their work. From start to finish I was kept informed. from ordering materials, delivery of materials to site, start dates, work that was completed, work they would come back to complete next day, clean-up, billing, quality control inspection, everything. I would definitely 100% hire them again. Best contracting experience I ever had. The office even called me to confirm receipt of my final payment in the mail! Thank You EBS!
John W.
Dec 2012
It took them a while to get started -- approximately 2 months after I provided the downpayment. If I hadn't worked with them before, I would have been more concerned. They indicated that they had a backlog because of recent hail storms.
There were a couple of minor issues with the siding with job. They were very concerned and made up for it right away. No arguments.
I'm not sure how much they cleaned up, but there was some sweeping (pieces of aluminum and nails) on the driveway that I took care of.
Overall, the job turned out great. I have no regrets and will consider EBS on my next project.
There were a couple of minor issues with the siding with job. They were very concerned and made up for it right away. No arguments.
I'm not sure how much they cleaned up, but there was some sweeping (pieces of aluminum and nails) on the driveway that I took care of.
Overall, the job turned out great. I have no regrets and will consider EBS on my next project.
Ben S.
Dec 2012
The quality of work was very good, however the project took much longer than it should have and the responsiveness and punctuality of the company was very poor. My project was a result of the hail storm in April '12, and I needed a new roof, gutters and downspouts, and a piece of siding replaced. My house is a simple, modest house so the effort to replace what I needed was on the low-to-mid level. I hired them at the beginning of May, but the work wasn't completed until mid-September. I knew that they'd probably be busier than normal due to the number of houses that had hail damage in the area, so I expected some delays compared to normal. But I also expected communication when delays were anticipated and responses to my emails and calls when I was looking for status updates. I never received any kind of communication from them except for the few responses to my emails and calls, but even getting responses to my emails and calls would take days or weeks. They even billed me for the final installment of the contract before the work had been completed.
I'm pleased with the repairs they made but will probably not hire this company again.
I'm pleased with the repairs they made but will probably not hire this company again.
Response from Exterior Building Solutions
"My apologies to this member. EBS understands that communication with our clients is critical especially with the amount of time it took to restore homes this year due to the massive hail storm in April. Obviously we failed to meet our own and our clients expectations in this case and have reinforced with our production department just how important communication is."
Marilyn C.
Nov 2012
I trusted him.
Jeremy P.
Nov 2012
Started off on the right foot, then went to the wrong foot. In completing the work, the owner made it right in the end, which I appreciate, and tell's me that they value the customer experience in addition to their workmanship. Sign of a good company.
Steven S.
Nov 2012
The project occurred in two phases. First was shingle/venting removal & replacement. The crew began on Friday, Oct 12th, 2012 and worked until dark (7 p.m., CDT). They placed tarp over the unfinished areas & the foreman informed me that they would return on Saturday the 13th to finish. The crew returned early Saturday morning & the job was completed by 11 a.m. They performed a sweep of the area for debris & nails both Friday evening & again on Saturday prior to departing. The foreman kept me informed of what was going on & that a different crew would be on site at a later date for the gutter replacement.
Gutter removal/replacement occured on Monday, Oct 22nd. It only took a few hours & again the foreman kept me informed of what would happen. This crew also swept the area for debris after they were finished.
Final inspection occured Tuesday Nov 6th. I am currently waiting on the final bill.
I found E.B.S. to be a good company to work with. They provide a project manager (& phone number) to communicate with. The crews worked hard, were proficient & cleaned up after themselves.
I had already chosen E.B.S. in my own mind before joining Angie's list & checking them out. That they had a 5% Angie's coupon just sealed the deal for me.
Gutter removal/replacement occured on Monday, Oct 22nd. It only took a few hours & again the foreman kept me informed of what would happen. This crew also swept the area for debris after they were finished.
Final inspection occured Tuesday Nov 6th. I am currently waiting on the final bill.
I found E.B.S. to be a good company to work with. They provide a project manager (& phone number) to communicate with. The crews worked hard, were proficient & cleaned up after themselves.
I had already chosen E.B.S. in my own mind before joining Angie's list & checking them out. That they had a 5% Angie's coupon just sealed the deal for me.
Susan T.
Nov 2012
Overall, everything was handled in a very professional manner. We were notified at the very end of August that the company that had been providing our homeowners insurance for the last 20 years was pulling out of St Louis due to multiple claims with all the storms, tornados, etc. The company that we have our auto insurance with would not insure us as they said we had three layers of roof so all of a sudden we were thrown into the world of finding a roofer. My husband suggested using Angies List to get some good referrals so we did. The first thing we found out is that we only had two layers of roof. Over the next month, we got several bids and overall they were all within $1500 of each other. But what impressed us most about Exterior was their service beforehand. Salesman Dave Green came out and talked to my husband twice. The second time was on a Sunday when we signed all the paperwork to be able to get the roof done on Oct 3rd - the day our old homeowners policy would expire. Wednesday morning, workers were there way before 7am and every though it was drizzling a little, they sat tight because they knew we needed to get this done. There were a couple little glitches along the way. such as a shortage of material and they got a little something on the garage door. But both issues were handled quickly and efficiently and the garage door looked cleaner than when they had started. I work in a service industry so this meant more to me than pricing. Our roof looks great and the neighbors are asking who did the work. We were very satisfied and would definitely recommend them!!! And we got our new homeowners policy on Oct 3. Thank you Exterior Building Solutions!
Martha M.
Oct 2012
Called for an estimate on leak repair in our roof. Estimator was very punctual and did an excellent job identifying problem, explaining problem and showing pictures of the problem. Asked about installation of a solar tube which he said he would include with the estimate of the roof repair. Estimate came within the week. Took numerous calls to get a date for repairs to be done. I know the ordering of the solar tube delayed things but once they were reminded about the leak in the roof they sent Mike out promptly to fix the plumbing stacks. Mike was great. He got right to work and communicated everything done. Other than no more leaks you could not tell Mike was here. Everything was cleaned up!
Once the solar tube came in Mike was right out. Again, he did a great job. He was very excited about the installation of the solar tube which was fun.
We are very happy with the solar tube and are thinking about having another one installed....by the same company!
Once the solar tube came in Mike was right out. Again, he did a great job. He was very excited about the installation of the solar tube which was fun.
We are very happy with the solar tube and are thinking about having another one installed....by the same company!
Terry G.
Oct 2012
EBS did a great job and I would use them again.
Scott N.
Oct 2012
Great. All of this work took place over a span of about 3 months due to timing of stucco repair in between phases. After the work was completed, there was still a minor leak onto the front porch during heavy rain, but they came out soon after and found the problem, which was a simple piece of step flashing that had gotten cut back during the decorative trim process.
Cons:
-They charge a 2.5% service charge if you want to use a credit card. Normally, I wouldn't really make a big deal out of that, but when you are shelling out almost 5-grand, it's really annoying. We tried to get them to waive it but they wouldn't budge. In the end we did feel like we got a good deal for all of the work they did so we didn't make a stink over it, but still, it's the principle of the matter
-Did fine some caulk and a few scratches on our new windows. Don't know where the scratches came from but the caulk is definitely from their workers. It's not a large amount so I will probably just try and remove it myself.
-It did seem to take a long time to get the detail trim work started due to other projects for other clients. During the wait time we did have several heavy rains which allowed water to leak onto the front porch (the finished trim work would have prevented that from happening).
Pros:
-For the most part everyone was professional and willing to work with the various issues that needed to be fixed.
-All workers are employees of the company and not sub-contracted out
-workers were friendly and took time to explain to us every step and work through some of the un-forseen problems that old houses tend to bring up
-end result is an old house that looks new. No more leaky gutters, clogged down spouts, or ugly aluminum siding that does not belong on a craftsman style bungalow.
-So far so good on the impossibly persistent leak that we have been dealing with for 2 years, and we have had a couple good rains since they last came out to repair the step flashing that got cut back in the last phase of work.
Will definitely hire again for future work.
Cons:
-They charge a 2.5% service charge if you want to use a credit card. Normally, I wouldn't really make a big deal out of that, but when you are shelling out almost 5-grand, it's really annoying. We tried to get them to waive it but they wouldn't budge. In the end we did feel like we got a good deal for all of the work they did so we didn't make a stink over it, but still, it's the principle of the matter
-Did fine some caulk and a few scratches on our new windows. Don't know where the scratches came from but the caulk is definitely from their workers. It's not a large amount so I will probably just try and remove it myself.
-It did seem to take a long time to get the detail trim work started due to other projects for other clients. During the wait time we did have several heavy rains which allowed water to leak onto the front porch (the finished trim work would have prevented that from happening).
Pros:
-For the most part everyone was professional and willing to work with the various issues that needed to be fixed.
-All workers are employees of the company and not sub-contracted out
-workers were friendly and took time to explain to us every step and work through some of the un-forseen problems that old houses tend to bring up
-end result is an old house that looks new. No more leaky gutters, clogged down spouts, or ugly aluminum siding that does not belong on a craftsman style bungalow.
-So far so good on the impossibly persistent leak that we have been dealing with for 2 years, and we have had a couple good rains since they last came out to repair the step flashing that got cut back in the last phase of work.
Will definitely hire again for future work.
Joan C.
Sep 2012
After the big hailstorm some months ago, I wondered whether my roof was affected. I called my insurance company and to my surprise, was told I needed new roofs, gutters, everything, and that my insurance covered it. I talked to Mike Grossman and was impressed by his knowledgeability, and hired Exterior Building Solutions to fix the roof. When I discovered that the roofers had left my driveway covered with nails, I called, and someone was dispatched almost immediately to clean them up. (He did a terrific job, cleaning up the floor of my garage in the process). This made me think more of the company; problems come up, but how a company deals with it tells you whether or not they're a quality outfit. (Some companies try to make it your fault; Exterior Building Solutions responded rapidly and pleasantly).
I can't really tell if they did a good job, I don't know enough about roofs to judge it. But it looks fine. My only problem with them is that the roof and gutters were finished on July 5th, while the fascia and shutters were not completed until September 21st. (The insurance agent kept asking me for documentation, and I had to keep telling her the job was jot yet finished.)
I can't really tell if they did a good job, I don't know enough about roofs to judge it. But it looks fine. My only problem with them is that the roof and gutters were finished on July 5th, while the fascia and shutters were not completed until September 21st. (The insurance agent kept asking me for documentation, and I had to keep telling her the job was jot yet finished.)
Scott M.
Aug 2012
During several recent, heavier storms since June of this year, I noticed right around the drain/waste vent system's pipe, there was moisture and some dripping. I suspected it was due to a cracked or damaged rubber boot for the pipe's vent on the roof, but access to that is not easy, nor is it something I was comfortable doing myself. As a result, Exterior Building Solutions was the only company I called who not only had a good reputation on Angie's List, but also was available without having to wait 2-3 weeks. They came out within 2 days and were able to confirm my suspicions, as well as give me an overall assessment of the rest of the roof. I agreed for them to make the associated repairs the next day, and thus far I have had no problems with moisture nor water in the drain/waste vent system anymore (it has rained a couple of times fairly hard and I have had no water present near the waste system's pipe anymore). The person who did the job was very nice, accommodating, professional and knowledgeable. I will certainly put them at the front of my list the next time I need any roof repair done.
Bruce C.
Jun 2012
They did a good job, and they were very responsive. The price was also very reasonable. They were a little late getting started with the service, but once they got started they finished it in 48 hours. I have gone to their office before, and they are very professional. I have recommended them to others, and they have not had any problems with them.
David S.
Jun 2012
The days immediately prior to the beginning of our siding project brought some of the Spring's rainiest weather. Due to the nature of our yard's drainage, some places were almost swampy. Despite muddy conditions, however, work was done in a timely manner and the siding was cleaned free of unavoidable mud at project's end.
The crew leader was careful to explain the nature of the work that would be done and requested feedback on his proposed approach. The company's project manager returned two days following completion of the project to both inspect what his workers had done and to review the scope of the project and my expectations of it.
The crew leader was careful to explain the nature of the work that would be done and requested feedback on his proposed approach. The company's project manager returned two days following completion of the project to both inspect what his workers had done and to review the scope of the project and my expectations of it.
Bill B.
May 2012
After a big storm I noticed water on the floor of our kitchen at the back door and some water near the ceiling. Anthony from EBS was able to come out a few days later, immediately saw what the problem was and made the repair from materials on his truck. All we needed was some caulk and a little tuck-pointing. Although we have yet to get any significant rain to test the work, I'm sure that we won't see water again by the kitchen door.
This is the third time we have used EBS for various needs, from new roof to cornice repair, and I won't hesitate to call or recommend them again.
This is the third time we have used EBS for various needs, from new roof to cornice repair, and I won't hesitate to call or recommend them again.
Meaghan L.
May 2012
Excellent!
Laura S.
May 2012
He had to work under extreme conditions, too. We have a steep roof on a 2-story house. We are six feet from our neighbor's property line, and the neighbors won't let us--or any of our workers--step foot on their property. Anthony's crew had to climb up the other side of the roof, and go up and over to replace the roof. It was ridiculous, and yet they did it: quickly and expertly.
Christopher E.
May 2012
We got three estimate and they give us the best presentation explaining all our options and the process involved to get the job done. Price wise they where about the same as the other estimates for similar types of work and materials. once we signed the contract and put down our deposit they did the work that week in about 3 days. They did all that was called for in the contact and did a good job. I was home for two of the three days so I was able to see most of that was done. Overall it looks very good. Only one or two minor issues. Clean up although good overall was not 100% and a few plants where damaged during the process. Two lengths of drip edge where left behind and although I called them about it a week later no one has come to get them.
Jane K.
May 2012
They showed up on time and i was introduced to the job foreman. The workers got to work. Quickly they were kind enough to keep a path clear and hail free so i could get my dog out when needed for bathroom tips. The roof looks great. It was done in one day. The clean up was excellent.
Cliff P.
Mar 2012
THEY PUT THE ROOF ON SEPTEMBER 28,2011. A COUPLE WEEKS LATER THE ROOF LEAKED DURING THE RAIN. THEY FOUND THAT WHERE THEY HAD PUT FLASHING AROUND THE SOLAR PANELS ON THE ROOF, THEY SHOULD HAVE MOVED THE PANELS AND PUT NEW ROOF UNDER THE PANELS AS IT WAS ORIGINALLY DONE. BILL, THE PRODUCTION MANAGER, TOLD ME THAT A CREW WOULD BE OUT THE NEXT MORNING. THEY NEVER SHOWED UP. AT ABOUT NOON I CALLED BILL AND HE SAID THEY WERE RUNNING LATE AND WOULD BE THERE . ABOUT 3:00PM BILL SHOWS UP BY HIMSELF WITHOUT THE TOOLS AND ANY HELP THAT HE NEEDED TO DO THE JOB. THEY WERE PREDICTING MORE RAIN SO I LOANED HIM MY TOOLS AND ALSO GOT ON THE ROOF AND HELPED HIM MOVE THE PANEL. WHEN BILL REMOVED SOME OF THE NEW SHINGLES THAT THEY HAD JUST INSTALLED HE FOUND A HOLE IN THE PLYWOOD ABOUT 6 INCHES IN DIAMETER THAT THEY HAD SHINGLED OVER WITHOUT REPLACING THE WOOD. UNDER FURTHER INSPECTION I FOUND THAT WHEN THEY INSTALLED THE NEW RIDGE VENT THEY ONLY CUT ONE SIDE, SO WE ONLY HAD HALF THE VENTILATION. WEEKS LATER THEY FINALLY REDID THE RIDGE VENT PROPERLY. WEEKS AFTER THAT THEY SENT 2 GUYS TO REPAIR THE OTHER SOLAR PANEL. AFTER THEY GOT DONE, THE PANELS WERE UNABLE TO BE USED. A FEW WEEKS LATER, I CALLED LEO, THE OWNER, AND TOLD HIM THAT WE NEEDED TO TALK. HE AND BILL CAME TO MY HOUSE AND THEY AGREED TO REPAIR THE TWO SOLAR PANELS AND REPAINT ONE ROOM WHERE THE ROOF LEAKED. THEY STARTED THIS PROJECT SEPTEMBER 28, 2011 AND FINALLY FINISHED JANUARY 29, 2012. THIS WAS THE MOST UNPROFESSIONAL COMPANY THAT I HAVE EVER DEALT WITH.
Response from Exterior Building Solutions
"This is Leo Knese, Co-Owner of EBS. Our motto is "We Provide Solutions, Not Excuses". In this case we did not live up to our motto. We were completely at fault for this matter being dragged out so long and the number of times we had to go back. Bill was our Production Manager at the time and should have seen to these matters in a much better fashion. Bill is a good employee and roofer but as we found out does not have the organization skills needed for that position. We have moved Bill to a different position within the company and hired a new Production Manager with 25 years experience. I have apologized to the client and have taken steps to ensure this will not happen again. Despite having problems with this job we stuck with the client and made it right in the end."
JENNIFER M.
Feb 2012
This is one of the most poorly run businesses that I have ever dealt with. Co-owner Leo is completely unprofessional and untrustworthy. Absentee "Superintendent" Bill is absolutely incompetent and has zero integrity. EBS sent an estimator to our home to bid the job. We followed up with him a number of times before deciding to go with them. Despite the fact that we had gone over the contract and agreed upon the work to be done, EBS suddenly disappeared and we didn't hear anything from them for over two weeks. When we called to find out the status of our job, we were told that the estimator no longer worked for them and that Co-owner Leo would come over to go back over the contract. Leo had no idea what his estimator had even agreed to. Not surprisingly, his roofer showed up unannounced a few days later to do the roof. Fortunately we were home. The roofer had no idea what had been agreed to be done. To make it even more of a cluster f, not one of his crew spoke English. This despite the fact that we had specifically told Leo that we were not willing to have a situation like that occur. The one day roofing job took two days because they didn't have the proper materials. Then we got to deal with Marty, the facia and gutter guy. He didnt' show up on the same day (as we had been told by Leo), but instead showed up a few days later with his crew. Again, without even bothering to give us a courtesy call. Guess what? Marty didn't have enough materials either because he didn't have a clue what he was supposed to be doing. Super Bill was, as always, not around. However, every time he was reached by phone, he told one lie after another to either me or the contractor while I was standing there.
These guys are bad news.
These guys are bad news.
Response from Exterior Building Solutions
"This is Leo Knese, Co-Owner of EBS. First of all I never speak poorly of a client so this response is merely a statement of facts. I do not lie, I am extremely trustworty and professional. I am sorry this client feels this way, we never want any of our clients to feel they have not received our best. This client signed a contract on 8-31-11. At that time we were telling clients that our backlog to install roofs was 6-7 weeks (due to 2 tornados and a large hail storm last year). This is why the client did not hear anything in 2 weeks. After our estimator left EBS I contacted this client just to go over the contract to ensure everyone was on the same page. After meeting with the client the contract they signed on 8-31-11 stood as was originally written since everything was in the contract that they wanted done. Since I had a copy of this contract I did know what our estimator had agreed to. All of our crews always have a written work order specifying what work needs to be done on each and every job. Our crew did know what needed to be done and did it in a manner that was professional and thorough. Also, our Hispanic crews always have a minimum of 2 installers that speak fluent English. I signed an agreement for this client that stated we would not have any illegal aliens work or set foot on their property. This seperate agreement also allowed for the client to request right to work paperwork from any of our installers. The client never asked. All of our installers are either U.S. citizens or are in this country legally with the right to work. They pay taxes just as you and I do. This was never supposed to be a 1 day job due to the size and very steep pitch of the roof. We never schedule or tell anyone that we are going to schedule gutters/facia or any other work on the same day as the roof work. There would be just too much going on and would present a safety issue. Bill is our production manager. Bill is very professional and honest with everyone. I have never had anyone else accuse Bill of lying to them. Estimaters are called that because nobody bidding a project like this can come down to the exact and precise amount of material needed to complete a job. Sometimes you have material left over and sometimes we do have to pick up additional material. If we did not call ahead of time to schedule the work that was an oversight as it is our standard procedure to call ahead of time. As everyone can see from the rest of our reports on Angie's List we take extreme measures to ensure all of our clients are happy. Do we make mistakes? Sure we occasionally do like everyone else, but we stand behind our work 100% of the time. In wrapping up, when I met with this client before any of the work started I gave them my business card with my cell# on it and told them if they needed anything to please call me. If these problems occurred why didn't they call me? Thank you, Leo Knese."
Renda R.
Feb 2012
The estimator came out; looked at the problems; told us the solutions and gave us bids. Then sent the workers out two days later. As I said everything and everyone was very professional and worked quickly
JULIE R.
Feb 2012
unknown
Alicia N.
Dec 2011
The process started a little rough, but the smooth ending more than made up for the bump. I contacted 3 roofing companies after suspecting I had roof storm damage. 2 of the 3 came in with bids in the $7500-8000 range, but EBS (this company) originally gave me a bid over $10,500. I was stunned by the bid, but the consistently strong Angie's List reviews for this company made me want to try to figure out what happened. I called one of the co-owners (Leo) directly and told him the situation - he was very surprised and also wanted to find out the problem. Turns out I had a newbie salesman who simply messed up the bid. This incident is the only reason I gave them a B on price.
But Leo went way above and beyond to try to get my business after I called him. He was at my house on my roof himself within 24 hours and came in with this bid of $7910, including the ridge vents and architectural shingles. He brought samples of products and a contract to my workplace, as I was preparing to leave town in 2 days and couldn't afford time away from work. He walked through the products with me, then made it possible for me to sign and put down a deposit before I left town, then letting me contact him with my final shingle selection decision while still having me on the schedule. I did have to wait about 4-5 weeks for the work, as St. Louis area roofers were busy, and the unbearable summer heat slowed down work, but they were at my house, as promised, within 5 weeks. He knew I was about to do screened porch reconstruction and was willing to come back to do that portion of the roof if I needed it, which it turned out I didn't.
His job foreman gave me his cell number and was always accessible to me by phone, as I was not on site while the work was taking place (again, during the work day).Their crew was at my house at the crack of dawn during the 2 days they worked, and they worked VERY hard even during the continued heat (as confirmed by my neighbors). They left absolutely no mess or landscape damage. The only glitch was that they put my cupola (on my garage) back on backward (I could tell by the weathervane), but when I called the foreman, he had it taken care of within a few days, no hassle. The architectural shingles look great, and I appreciate having the ridge vents as opposed to the old-style vents I had previously. My insurance company took my signed contract as sufficient documentation and got partial damage checks to me before the work began.
I would recommend this company to others. With the number of disreputable roofers out there, it's really important to be able to choose someone who does quality, warrantied work as promised, with responsiveness and a company history (so that they will hopefully be around for you in the future). EBS fits the bill.
But Leo went way above and beyond to try to get my business after I called him. He was at my house on my roof himself within 24 hours and came in with this bid of $7910, including the ridge vents and architectural shingles. He brought samples of products and a contract to my workplace, as I was preparing to leave town in 2 days and couldn't afford time away from work. He walked through the products with me, then made it possible for me to sign and put down a deposit before I left town, then letting me contact him with my final shingle selection decision while still having me on the schedule. I did have to wait about 4-5 weeks for the work, as St. Louis area roofers were busy, and the unbearable summer heat slowed down work, but they were at my house, as promised, within 5 weeks. He knew I was about to do screened porch reconstruction and was willing to come back to do that portion of the roof if I needed it, which it turned out I didn't.
His job foreman gave me his cell number and was always accessible to me by phone, as I was not on site while the work was taking place (again, during the work day).Their crew was at my house at the crack of dawn during the 2 days they worked, and they worked VERY hard even during the continued heat (as confirmed by my neighbors). They left absolutely no mess or landscape damage. The only glitch was that they put my cupola (on my garage) back on backward (I could tell by the weathervane), but when I called the foreman, he had it taken care of within a few days, no hassle. The architectural shingles look great, and I appreciate having the ridge vents as opposed to the old-style vents I had previously. My insurance company took my signed contract as sufficient documentation and got partial damage checks to me before the work began.
I would recommend this company to others. With the number of disreputable roofers out there, it's really important to be able to choose someone who does quality, warrantied work as promised, with responsiveness and a company history (so that they will hopefully be around for you in the future). EBS fits the bill.
Regina W.
Nov 2011
They inspected the roof on my rental property and sent me a written report. It was an open property and they also had a 5% for Angie's List members. They were responsive and professional. They came on time and it was a good price for me. They also repair roofs and I will use them in the future, too.
Licensing
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FAQ
Exterior Building Solutions is currently rated 4.7 overall out of 5.
Exterior Building Solutions accepts the following forms of payment: CreditCard
Yes, Exterior Building Solutions offers free project estimates.
No, Exterior Building Solutions does not offer eco-friendly accreditations.
No, Exterior Building Solutions does not offer a senior discount.
Yes, Exterior Building Solutions offers emergency services.
No, Exterior Building Solutions does not offer warranties.