Ernst Management Services

They collect money efficiently, other than that you can count on them to cherry pick how effectively they render services for that money. As a subdivision homeowner that pays the HOA dues I expect all common areas and streets to be properly maintained for the whopping 350 a year. Common areas are a mess, roads in constant disrepair, and roads not fully plowed out of pettiness towards other homeowner. For a management company to risk safety and intentionally mismanage HOA funds is completely unacceptable. If you have the option to shop around do so.

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Ernst was the 3rd property manager since I started on the home owner's association board of directors. The incumbent manager was useless, slow to respond, ignored owners perceived as complainers, failed due diligence in bookkeeping, and contract management and contracting for services. The second property management company initially did an excellent job of performing services but by the 3rd year became slow to respond, overcharged for services rendered, became sloppy in contracting and managing services. When new members came onto the board it was agreed the association needed better management. One of the board members found Ernst, contacted Renee, and we interviewed them. The answers Renee and Rodger provided gave us the confidence to terminate the 2nd manager and hire them. Ernst provided better financials, set up separate bank accounts for the 3 areas needed: operating, reserves, and special assessments. Provided routine and emergency maintenance quickly, efficiently, and cost effective. They recommended changes in common lighting, priced the changes, installed new fixtures, and reduced the costs. Ernst renegotiated several contracts saving the home owners several hundred dollars per month; provide simpler and more explanatory financial statements, met with the board monthly, was open to suggestions, provided answers even to unasked questions, and did an excellent job. I whole-heartedly recommend them. They are a small management company (6 - 8 properties of condos and residences) and give hands on services.