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DUTCHTOWN HEATING & COOLING

2.3(
3
)

Heating and Air Conditioning

Reviews

2.33 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%
Rating CategoryRating out of 5
quality
2.3
value
3.0
professionalism
2.3
responsiveness
3.3
punctuality
3.3
Write a review
Showing 1-3 of 3 reviews
Jon S.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
Installed furnace and air conditioner in 2009 and 2012, respectively. The furnace circuit board went out due to moisture. They refused to fix at their expense, claiming it was due to lack of maintenance. In fact, upon having a reputable company repair the problem, we learned it was from poor installation. In fact, not only was the drain improperly installed, but they should have replaced the return air duct when they did the furnace, which they did not. When I explained I expected them to repair the problem at their expense, they refused. And, when I filed a complaint on the Better Business Bureau website, the proprietor called and spoke to me in a sarcastic tone. So, needless to say, I do not recommend this company.
Description of Work: Installed furnace and air conditioner in 2009 and 2012, respectively.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Anthony Z.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed old heater. Vents coming out of end of trunk. $9000 to fix their mistakes.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
THADDIA S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
We called one day, they came out the very next day and gave a quote. They stuck by their quote and gave us a great deal for a larger A/C unit. They were back within a week and installed and fixed everything. They were feeling bad about it taking a week, I thought they were very punctual! They were just great to work with all around.
Description of Work: They replaced our A/C unit and also changed the furnace coils.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500

    Contact information

    4600 TENNESSEE AVE, Saint Louis, MO 63111

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    DUTCHTOWN HEATING & COOLING is currently rated 2.3 overall out of 5.
    No, DUTCHTOWN HEATING & COOLING does not offer free project estimates.
    No, DUTCHTOWN HEATING & COOLING does not offer eco-friendly accreditations.
    No, DUTCHTOWN HEATING & COOLING does not offer a senior discount.
    No, DUTCHTOWN HEATING & COOLING does not offer emergency services.
    No, DUTCHTOWN HEATING & COOLING does not offer warranties.

    Contact information

    4600 TENNESSEE AVE, Saint Louis, MO 63111