Drainscapes STL LLC

The experience was great. They clean up all the debris that comes out of the gutter.

The owner was unbelievably polite and thorough. He gave good suggestions. His customer service is very good. He even called me on a Sunday about any impending schedule change. He diverted a lot of water from our basement. We had a little repeat, but I really didn't expect a miracle from this. It did what I thought it was going to do. We were trying to correct the problem on the outside and it is greatly corrected.

We had never used a gutter cleaning service before and this company did a great job. Casey was extremely professional. When the job was done, they left no mess at all. We will definitely use them in the future.

Matt was very friendly and accommodating, and I am very pleased with the work. It took some time to schedule it and get it done, but that was mostly due to weather (i.e. out of his control). He was helpful throughout the process, filling in for my lack of knowledge and always contacting me to get confirmation before making a decision. For instance, some wood paneling needed to be removed to install the new front gutters, and he (wisely) suggested using an elbow to bend the side gutters around to the back for aesthetic purposes. These adjustments caused the price to go up slightly from the original estimate, but it was all explained beforehand and well worth it. They were also nice enough to cut my old copper gutters into small pieces to make it easier to sell for scrap. The new gutters look great; I would use this company again.

Scheduling involved some phone tag but Casey was always updating me of the status (they had been delayed this season due to weather). I really appreciated his voice messages of information vs. a message of no substance. He and his crew cleaned our gutters and cleaned up any mess that was left behind. I had also asked Casey about an area that continually overflowed. He recommended an elbow joint in the area and the cleaning performed. He noted that should take care of the problem and nothing further was needed. He honestly told me how long we could go before replacing the gutters and coverings that we'd inherited when we purchased the home.

The company was a little slow in responding but apologized when a rep called, stating that they had been extremely busy. I feel like a got an honest assessment of my needs and potential solutions. I felt like the company kept my best interest in mind.

Casey was very responsive and professional. Because of wet weather this summer, they were running a few weeks behind schedule and he called regularly with status updates. The work was very thorough and professional; and the price was excellent! I will definitely be using Ace again for annual gutter cleaning.

We have used their services before. They show up when they say they will, they do a good job, and are professional and courteous. They do not leave a mess behind them.

Gutter cleaning was done within an hour or two. Very efficient. No mess left behind.

I obtained the name from Angie's List along with a few others. After calling and discussing options with Casey Graves over phone and in email exchanges I asked him to come out and provide a bid. He was on time and very professional. I just felt like he knew what he was talking about. I decided to just have the higher locations installed with Leaf Relief as I can easily get to the lower gutters. Casey indicated that he would try to get me in before their busy spring gutter cleaning schedule kicked in. He did. I am very pleased with how they handled everything and I trust time will tell that this keeps the leaves out. It sure appears it will.

Quick estimate; came on time; VERY high quality work; gave me credit for scrap value of copper gutter removed.

They traced a clog that wasn't obvious. It wasn't in the gutters, it was in the downspout and other people hadn't found it.

Showed up exactly when they said they would. Checked out all the gutters and cleaned them. Flushed them clear and did a very good job.

I was very pleased with this service. The gentleman showed up on-time. Quickly and efficiently completed the job. It was truly a hassle-free experience. Just no-fuss, no-muss, got the job done, got it done right. I will definitely use this company again.

I did get a few estimates before deciding to use Ace. They were right in line with the others and did an excellent job. They cleaned everything up on my property and made sure I was happy with their work.

It went very well. The crew needed a forty-foot ladder to reach the gutters, a ladder it was clear they were used to negotiating. Casey described every step along the way, what was needed, and how it might be done, allowing me to say Yes or No. Just cleaning the gutters was a hard messy, messy job, but the crew cleaned up every bit or the mess. They also mended a bad leak, cleared all the downspouts, and checked the flow of the downspouts through the pipe into the storm sewer. All but two were clear, and these two downspouts were marked with yellow tape so that a drain company can drill them out. I would hire ACE again without question, and in fact they'll be cleaning those dratted gutters for me twice each year. One more thing, I'm a seventy-two year old widow, and my age group isn't also threated well by workers. Casey and his crew are kind, funny and, most of all, prompt and professional.

They were excellent. They are very professional. They answered all of my doubts and questions. I really dont recall the price, but I do know that it was a very fair and reasonable price. I was very happy with the service that they provided.

Extremely well. Immediate phone response to a posting on company's website and service provided the very next day.

We have followed Casey's business as a start-up to what is now (we think) one of St. Louis' best small companies. Casey is such a delightful, nice person, who loves life and loves what he does. He is a pleasure to do business with. His crew members are hard workers and friendly. They are good at what they do and professional in their planning and execution.

Outstanding. Punctual, polite, professional, efficient, and very high quality service.

The company promptly returned phone calls and did the work on time and complete. They even removed a non-working satellite dish from the roof.

When Casey Graves came to my house to clean clean gutters this spring, I asked him about my drainage problem. He gave me an estimate but explained that he could not get to it until the he caught up on his gutter cleaning jobs. As promised, he called a couple of weeks ago and said he was ready. He and another worker came and did the job in a cople of hours. Now my problem is solved

Returned my initial call quickly, gave a quote over the phone and completed the work the following week. A little more debris left on the back porch than I would have liked, but overall did a great job. We will use them again.

The company representative was Prompt, provided excellent service, and at the end of the job clean up all remnants.

They were very responsive, did a good job and didn't try to over sell me on anything.