DOVER'S TREE SERVICE

On Sunday, Dover Tree Service felled the next door neighbor's front yard tree partly into my (next door neighbor) yard, left quite a dent and tore up the newly planted grass. They stopped work mid-afternoon leaving most of the tree lying in our front yards. They stated that their large saw broke and that they would be back the next day(Mon). When my neighbor and I both called on Mon. afternoon they said they'd be back the next day (Tues). When we each called Tues. they said they'd had to order a part for the saw and they'd be back first thing in the morning (Wed). They did not come till Thursday afternoon. What bothers me most is that they lied every day. If they had said on Sun. or Mon. that since they had to order the part it may be a few days I would have been more understanding. I also cleaned up plastic cup lids and about a dozen cigarette butts from my yard and the gutter in front of the house. I don't care if you smoke on an outside job, but have the courtesy to clean up your mess. Lying + trash = UNPROFESSIONAL. My neighbor was very apologetic - he was not at fault & I think he was nearly as aggravated as I.

They came the next morning, as agreed, took the trees down, even did more than they promised, and cleaned up beautifully after themselves - even raking the yard. Everyone was very nice and polite. We will definitely use this service again.

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