Description of Work: I have a 10 yr-old Bosch dishwasher that died two months after moving into our home. The repair man said it was an electronic control piece that was under a recall. Bosch gave me a reference number with three service providers that would do the repair for free. The first one was this company. I called that day and left a message. They called back the next day, got my info and said would order the part and call me when it was in. That was three weeks ago. I've called and left three messages in the past week to check on the status of the part - no one will return my calls.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
mary F.
04/2010
1.0
appliance repair
+ -1 more
every part of this transaction was painful. from jim, the tech, going to the wrong house b/c dyslexia?, to not calling back, to just plain not showing up for scheduled appointments, this company is a joke. they did not fix our dishwasher after repeated visits. our wooden kitchen floor got warped from them not completing the repair properly. honestly, our dishwasher did not work for a good couple of months while we waited for them to make good on previous unsuccessful PAID service visits. do not use this company for anything. if you need fisher/paykal service, call AAA appliance repair.
Description of Work: attempted to fix our fisher/paykal dish drawer. after coming out and claiming too much/not enough soap, too much rinse agent, excuse after excuse we could not get the guy to call us back or come out to the house. waste of time.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
BOB B.
06/2003
5.0
appliance repair
+ -1 more
GREAT PRICE AND RESPONSIVENESS. THEY CAN GET THERE WITHIN THE DAY.
Description of Work: REPAIRED DISHWASHER AND REFRIGERATORS
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Service Categories
Appliance Repair
FAQ
CRYSTAL APPLIANCE/PREMIER APPLIANCES is currently rated 2.8 overall out of 5.
CRYSTAL APPLIANCE/PREMIER APPLIANCES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CRYSTAL APPLIANCE/PREMIER APPLIANCES does not offer free project estimates.
No, CRYSTAL APPLIANCE/PREMIER APPLIANCES does not offer eco-friendly accreditations.
No, CRYSTAL APPLIANCE/PREMIER APPLIANCES does not offer a senior discount.
No, CRYSTAL APPLIANCE/PREMIER APPLIANCES does not offer emergency services.
No, CRYSTAL APPLIANCE/PREMIER APPLIANCES does not offer warranties.