Crescent Plumbing Supply Co

unknown

We purchased all plumbing supplies for our master bath remodel from Crescent - including shower head, controls, thermostat, handshower with arm; tub faucets, trough sink, sink faucets, and toilet stool. They were recommended to us by our designer. We dropped into the show room without an appointment. Carol Taylor met with us and was very thorough and patient. She listened to our preferences and then showed us many different options. She took the time to put various shower heads on in a shower and turned on the water so we could see and feel what it would really be like. She answered lots of questions and sent us home with a few books and print outs of the items we were considering. They gave us a written quote. We paid half down as a deposit upon ordering with the balance at time of pick up. We were able to pay by phone with a credit card when they came in (which saved us a trip) and our contractor picked them up. The items were installed by our contractor and are beautiful. We felt we received great service and the products at a competitve price. They worked well with us, our designer and contractor. Our only suggestion, would be for them to call when the parts came in. When our contractor was ready for the plumbing parts, we had to contact them to see if they were in - which they were. However, in all fairness, there may have been some miscommunication between us, our desigtner and our contractor and them. We recommend them to anyone looking for plumbing parts for a new bath or remodel. We'll certianly use them again if the need arises.

We had no idea what we wanted to install; having visited half a dozen other stores we were no more closer to deciding what we wanted. Then we talked with Jill Cutter at Crescent Plumbing. Within minutes she had zeroed in on our sensibility and created a complete list of fixtures for the bathrooms. She was always available to provide good counsel. We are thrilled with the choices she guided us to ... Crescent provided excellent documentation, guidance, and support during our remodel including dealing with some defective items as delivered from the manufacturer.