Champion Floor Co

The technicians were prompt, polite, and professional; we are completely satisfied with the beautiful result.

They were absolutely wonderful. My experience with them went extremely well. They were very professional. The couple of minor problems that we had were fixed very promptly. Since we had a particularly difficult installation, they have come back to check on us several times. I can't tell you how very impressed I am with the company. Considering the amount of work that they did and the difficulty of the work that they did, I would give them an "A."

Excellent service from the first phone call to job completion. The owner, Ralph Kuehn, was on time, listened to me very carefully and wrote a detailed estimate. The technician, too, was on time and extremely polite. He did an excellent job and was very thorough. The tech cleaned everything up and made sure I was satisfied with the outcome before he left. I could tell he takes great pride in his job and his professionalism is a direct reflection on Champion Floor Company. The carpet looks great!

The crew arrived promptly at 8 a.m. each day. They were professional in their communications, their work ethic, and their workmanship. We were very pleased with the results such that we have now contracted for Champion to install new oak flooring in our entire downstairs. We highly recommend Champion.

It is gorgeous! Great experience. Knew what they were doing and prepared me for the entire process.

From the beginning, it was very apparent how much they cared that my project was handled in a professional manner. They were very careful to make certain that the measurements were done correctly. They also were very helpful in selecting the color of the wood stain and the carpeting. They have communicated throughout the project and kept me informed of any issues. Their workers take tremendous pride in the work that they are doing. I would definitely recommend this company to anyone considering floor work. The entire team deserves an A+.

We were in the market for new flooring throughout our home. We have had carpet covering hardwood for several years (20+) and had considered refinishing it but had heard that it was very expensive and didn't even know how it would look since it had several staple marks from the carpet. We were referred to Champion Floor from the chamber of commerce and they came out and went thru our options while keeping our budget in mind. We ended up going with the refinishing and were even able to customize the color to match the rest of our homes decor. They also installed vinyl flooring in our kitchen and eating area and new (matching) baseboards throughout. Champions installers did a great job and our salesperson, Kristen, was always available and answered all of our questions and kept us informed throughout the project. It was definitely worth the investment!

Champion Floor company's crews were extremely professional throughout the large project. This complex job included hardware floor renovation, (lacing), refinishing, and some carpet installtion. Final quality was excellent for the entire job. The company also would correct any issues and requested modifications without hesitation thoughout the project. You need refinishing, or new flooring of any type, you should use this company!

Contacted Champion and Ralph (owner) called back to set up a time to come out that was convenient for us. After initial appt, we really didn't know what we wanted to do for flooring so we had gone to their showroom and brought home samples a few different times (they were very happy to let us take them home). After a couple of weeks we finally picked out the carpet and placed the order with minimal $ down. We had some construction to do prior to carpet being installed so it was a little time in between and they were very patient and accommodating to our schedule. They finished the job as promised and the quality of work was great--they cleaned up after themselves. There were some small issues of wall scratched, but they took care of them with no problem and also had to come back out for some minor repairs and to clean a spot that was on the carpet we noticed after install. We had dealt with a few people in the office and everyone was very nice and they made some great suggestions as to what we should get to fit our needs. We are very happy with the selection made and the service they provided.

We had originally gotten a quote for the company to provide ceramic tile and install it. We received a quote which included an allowance per square foot of tile and told that we needed to go to the tile shop and select the tile we wanted. The quote seemed a little on the high side, but as we could not get any other tile companies to return our request for quote, we decided to go with them. We found a couple of tiles that were acceptable at the store, but found some marble tiles that we really liked at Home Depot for less than the allowance. When we contacted the tiler to ask how they would handle it if we provided the tile, we were told that they would have to reqoute the job as they said they don't make a lot on the installation but actually make most of their money from the rebate from the tile company. Even though the quote still seemed a little higher than expected, we decided to go with it. The area being tiled was an odd shaped 12X13 foot area, with 3 sides being straight and one having angles. The first day, a single worker showed up and removed the tile and laid the subfloor. Again, this isn't a large area so we figured he would actually start tiling, but that did not happen until the second day. On day two, workers showed up and started laying tile. Both workers seemed to spend a lot of time out in their car, so only half of the tile got laid. On day 3, both workers again showed up and completed laying of the tile, again with many trips to their car. They actually spent so much time in their car that one of our other contractors chewed them out and commented that they had drained the battery on their car. They told my wife that they would be back the following day to grout. The initial worker showed up on day 4 and grouted, completing the job. Quality wise, this company did very nice work and we are very pleased in how it looks. We are just glad that we weren't paying the workers by the hour or day as they stretched what probably could have been a 2 or 2-1/2 day job into a 4 day job.

Just started today. Will update when finished.

Champion Floor did a wonderful job of refinishing our floors. No matter who I spoke with on the phone or who came to our home to work, they were friendly, they were punctual, they were professional. The dustless process was explained in detail and we were quite pleasantly surprised at how well it really worked. When we had a small problem in one area of the floor, they returned to take care of it to our satisfaction .They made sure we were happy. We were very pleased with the work, with the process and with the employees of Champion Floor. Our floors look great!

My experience overall went very well. They did a beautiful job refinishing the floor. The pricing was very reasonable. The staff friendly and professional. I would highly recommend this company to others.

It went well from the beginning. The estimator was punctual. They ended up being the lowest of two bids. I was concerned about their lead time at first, because the soonest they could do the work was 4 weeks after signing the contract. Normally it would not have been an issue, but my wife is pregnant, and we are trying to do a lot of work to the house before the baby arrives. I also wanted to get the work done while she wasn't feeling nauseous or much discomfort. When I explained all this to Susan at Champion, she immediately began trying to find a sooner start date. In the end, the work was complete about a week after speaking with her. The crew that came out was punctual, polite and did an excellent job. The dustless sanding was a fairly clean process because not much dust was left around the house after they left.

First off we had a detailed meeting with Mr. Ralph Kuehn at their office. He was very informative and upfront and did not try to hardsell us into any particular product. He showed us a wide variety/selection. At that time we told him that we were hoping it was done before the summer vacation was over and school started. He did not make any promises. He set up a meeting with my wife at our house and took all his measurements as well as went over our choices. He gave several options where we could cut corners by using an equally sturdy but cheaper material in the less trafficked and public areas. We liked how professional and clearly they dealt with us. About a week later we got a detailed quote from his staff and agreed to the terms, made a downpayment and materials were ordered. They brought the materials to our house and kept it there to acclimatize for several days then started working. They must have worked like crazy because it took 2 weeks (It was a pretty large project). We were called only once just to inform us that he had made a decision to reorient one area of flooring so as to give it more strength across the joists of the floor. I cannot stress enough how pleasant and troublefree the whole transaction was. We got there just as the crew was finishing and we were armed with 2 vacuum cleaners and swiffers for dust removal. I dare say they left the place spotless and we only had to do a cursory cleaning over shelves and furniture to get some residual dust out. Are they the cheapest? Maybe, maybe not, but in my opinion when you can get this kind of reliability and professionalism from a small business owner who cares about his reputation and his workers, I can promise him not just my satisfaction but my repeat business. Thanks Ralph, you saved me a birthday gift for my wife as the beauty of our floors became her celebration. Look forward to our next project.

I was extremely pleased with the work and the professionalism and responsiveness of the crew. They handled the furniture as if it was their own, arrived when they said they would, cleaned up and did a fantastic job on the floor. Their sanding process created minimal dust. They were great !!

My experience has been very good. They listen to comments and make adjustments on the flooring.

It went fantastic! I called and spoke to Kim who was incredible on teaching me options that would help take the film and haziness that had built up on our hardwood floors. She took the time to explain how the products cleaned and the best type of cloth that for hardwood floors. She had a few options of products to use. I decided to stop by their office to pick up one of the solutions she recommended and purchased a cloth mop too. Kim also gave me the name of a company that they work with if we needed more extensive work. The product definitely helped and I would absolutely use them again for any future needs! Kim did an outstanding job and because of that we will be returning customer!

Wood floor was damaged from a dishwasher failure. The quality of the work was first rate and the personnel were knowledgeable and friendly and timely.

I was satisfied with the salesman's knowledge and explanation of the work. He was also the owner and I was impressed that he came out to bid the job (not all floor firms do that). I called them based on Angie's List reviews. The price was reasonable and I saw no issue with them. I chose another because of a general feeling. I think I would have received a good result from Champion as well.

Champion handled my job well. There were several hiccups with obtaining the wood etc, but it was handled professionally and appropriately. Ultimately, one of the hiccups was due to an oversight on the part of Champion, and so my final bill was adjusted to reflect that. I was very happy with the quality of service and the personal care that everyone from Champion took in getting the job done. I will absolutely hire them again when I have a flooring project.

Ralph, the owner of the company came out to give us an estimate for some flooring repair work and flooring completion. He was very professional courteous and prompt. We got a follow up call about 2 days later with the estimate amount.

I used their product called Simply Floored on my cherry wood floors. I wasn't expecting favorable results as I have tried many other products, and the results were always poor. However, after just one application of the Simply Floored, I was amazed at the visible difference in my floors. The more I have used the product, (3x) the better the results. My floors were dull and also scratched from my pets claws. With continued use, my floors are now shiny and the scratches are less visible. I finally realized the real difference in my floors when my husband finally removed the Christmas Tree box from my living room. i had been cleaning the floors all around the box because it was too heavy for me to move. When he actually removed the box, the floor underneath was really dull, and the difference was amazing. I am sold on this product. I will probably never use anything else on my floors. Thanks so much for introducing me to a wonderful product. Sally

I do not think it could have gone any better. I highly recommend Champion.

They were reasonable and showed up on a Saturday. So far everything has been good! Also, they were recommended to us by a smaller company and came in under other bids. They also offer dust free sanding, which is really important!