Britech

I also was suppose to have flooring installed upstairs in master suite, but owner Joe Gordon agreed to refund the money for the floor I purchased for that area after the bad experience I had with the kitchen installation. The company still owes me for a floor I have never received and never had installed. I have an email stating that they would refund me but have yet to see the 1200.00 that they owe. The business owner Joe Gordon comes across as a trustworthy hands on owner, but will lie about how great his installers are and when you question their work he will act like they are new to the company and they aren't really his "go to guys". My bamboo floor was installed and a board was left unlocked. They were over 45 minutes late both days they were suppose to be there. Never had a reason to be late, and when they were suppose to fix my unlocked board, no one showed up. Found out when I called Joe the "go to guy" installer was at the hospital, but would be okay. I was upset because the owner didn't even bother to call us and we waited over 90 minutes for someone to show up. From there I asked to just be done with dealing with his company and for him to refund me the money. He has yet to do so. Please do not use this company, he is a dishonest man.