Blazing Star Cleaning

They arrived with a team of 6 with the leader leaving a half hour or so in due to an appointment. Another left shortly after that as well. They were done in 2 hours and 10 minutes. They did the 1st floor windows too. I went to the basement while they were still there and noticed that they hadn't cleaned some furniture that was thick with dust. They did clean them after I asked them to. It was after they had gone that I found out that alot of the items in the basement were still dirty and untouched. Frames still had visible dust on them even. None of my chandoliers were even touched and most items were simply dusted around. When the windows outside were being done, one of our clay pots was knocked over and broken. No one told me that and I discovered it when I was outside the next afternoon. I was disappointed that no one had the courtesy to let me know that when it happened. The pot was one of a set and there is no way I'll find another one to match the one left. I felt like the job was very rushed and definitely not done well. I feel I was clear as to what I wanted done, but that it was not conveyed to the workers. I noticed after they left that their dusty footprints were on the wood floors from my basement door. Just a disappointment all around and an expensive one at that.