12-13 EMPLOYEES. USE SUBS FOR SIDING & WINDOWS. MINIMUM SERVICE CALL OF $75.00 INCLUDES SHOW UP FEE & 1/2 HR. OF LABOR. EMERGENCY SERVICE CHARGED AT TIME & HALF, AFTER HOURS, MON-SAT AND DOUBLE TIME ON SUN.
Business highlights
63 years of trusted experience
Emergency Services Offered
Services we offer
GARAGE DOOR AND OPENER REPAIR AND REPLACEMENT, STORM AND ENTRY DOORS, WINDOWS, SIDING, GUTTERS, GATES AND GATE OPERATORS, ACCESS CONTROL ENTRY SYSTEMS.
I was incredibly pleased with my entire experience with Birdsong. I called several companies that were accredited on the BBB and decided to go with Birdsong for the removal of my garage door. The office staff was always very pleasant, they were able to provide a bid from my description/information which saved us both time. Their price was the most reasonable I had found, and I was pleased with their responsiveness and educated questions so I decided to go with them. They were flexible and accommodating with scheduling, the technician Dale showed up within the time window, review the scope of work and cost, and efficiently did the job. He was very pleasant and polite. The price was the same they had quoted me on the phone, overall a great experience. I would use Birdsong Garage Door again. - Jess
Description of Work: Garage door removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Reva D.
09/2017
5.0
garage doors
+ -1 more
Wow! These guys are the gold standard in service and reliability in my experience. We called late in the afternoon and was still able to have a service man come out and do the repair/replacement. Dale, the technician, was a complete pro; gave us alternatives, explained pricing, didn't try to sell us anything. And he worked until the job was done which meant he finished his work day after dark. What a pleasure to get such service. The only reason I haven't made these guys A+ is that there is no such rating on the scale provided. But Birdsong really is a 12 on a scale of 1 to 10. GO BIRDSONG!
Description of Work: Replaced old springs one of which was broken and installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John F.
03/2017
5.0
garage doors
+ -1 more
went well without a hitch.
Description of Work: The spring broke on our garage door and needed to be replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Shirley M.
03/2017
5.0
garage doors
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Kurt B.
07/2016
5.0
garage doors
+ -1 more
From my perspective, the service call was outstanding. The company told me upfront that there would be a charge for the service call. The company scheduled a technician for the afternoon after I called. When he showed up, Dale, the technician, was polite, and professional.. He replaced the cable, and examined the other cable on that same garage door. He showed me that the other cable had also frayed. He indicated that the materials cost of replacing the other cable was $20, and asked whether I would want to replace it. I asked him to do so. I also asked him to look for other items that might need tuning up. He attended to that quickly, and let me know what he was doing, e.g., adjusting the electric "eye". At my request, Dale explained the likely problems that might occur in the future, and how to recognize them. For example, rollers wearing out, cables fraying, etc. I asked Dale about his work, and the company. He also told me that if I did not want to look out for these problems, that I might want to have the company stop by every couple of years. He explained that he loved the job, and that the company treated him very well, not pressuring him to sell things that the customer did not need. Throughout the service call, he patiently answered my questions, and volunteered information that might prove helpful to me.
Description of Work: A cable connecting a spring to the overhead garage door had frayed and broken. I requested the cable be replaced, and that both garage doors be looked at for possible maintenance. The garage door was inoperable when I called the company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Paula M.
02/2014
1.0
garage doors
+ -1 more
The only problem was the door was frozen to the ground. He just tugged on it a little and it opened. They charged me $84 just for coming. I feel taken advantage of because they did not tell me there was a charge to just come out for a service call. I really feel like it was ethically wrong to charge me that much. They should of told me what the service charge was up front before coming out. It was not like they did a diagnostic on my garage door. He just tugged it up. I used them in the past and had bad service and I tried to use them again and this was the last straw. I just called them and they said, "You didn't you grandson take care of your frozen door," when I told them about me service today. I find it very unporfessional and would never recommend them to anyone. That was very rude.
Description of Work: Called them to find out why my garage door would not open.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$84
Timothy W.
08/2012
5.0
garage doors
+ -1 more
Excellent service and advice. Our garage door is 23 years old. They serviced it quickly and thoroughly. We will use them for inpsections in the future.
Description of Work: Our garage door spring broke on a Sunday. We called Birdsong and they said they would have someone out between 7 and 8 am on Monday. Derek showed up at 7:30, assessed the situation and was completed by 8:40. He was very professional and courteous. My wife is a realtor and has used this company for years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Anthony P.
08/2011
2.0
garage doors
+ -1 more
Get an estimate from them before they start work.
Description of Work: Our garage door spring broke on a 4 year old door that this company installed. The tech came out in a timely manner. The tech informed us that the door needed new rollers also. I thought that was odd for a 4 year old door but I'm not an expert on garage doors. He quoted $150 plus about an hour labor. The tech never gave us a definite price before he started. That was a big mistake. The total came out to about 300. We complained to customer service about this. It seems like this is standard procedure with them. If you use them, ask for the costs BEFORE they start the work and make sure it's in writing.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$300
Jim P.
12/2010
4.0
garage doors
+ -1 more
They were very helpful. They did return my phone calls. I don't believe I will go with them for the new door.
Description of Work: I got a quote from them regarding a garage door replacement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$1,500
OWEN S.
12/2010
5.0
garage doors
+ -1 more
Birdsong Garage Door did a very good job. The man did the job well and quickly.
Description of Work: Birdsong Garage Door Co. replaced an old garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Evan H.
12/2009
5.0
garage doors
+ -1 more
Very well, the only snag was when they tried to charge extra for a 2nd remote which was included in their original bid. Once I complained they quickly removed the extra charge.
Description of Work: They installed a new LiftMaster 3280 belt-drive garage door opener and hauled away the old one.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378
DEBORAH W.
06/2009
5.0
garage doors
+ -1 more
The guy who came arrived on time and had the repair finished in 15 minutes. The price was very reasonable.
Description of Work: They repaired my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maria W.
03/2009
5.0
garage doors
+ -1 more
I picked them because they put our garage door in in the fall of 2003 and after several bids theirs was the best price by far. Our rollers became all mangled one day and the door would not go up. They came promptly when I called. That was great! The technician, Derek, was polite, helpful and knowledgeable. Our opener is old and he spent time tightening it up, greasing and adjusting, for which I was very grateful. Although they gave us a great price on our door in 2003, I do think they charge top prices, and I maybe could have spent more time trying to find some one less expensive.
Description of Work: Service charge-$49.00. Replaced both springs($168.00)a hinge that was $8.00, all rollers($150.00)a labor charge of $135.00 and a fuel charge of $5.00.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Henry V.
12/2008
5.0
garage doors
+ -1 more
Called to get price & availability. Very polite person on the other end sold me on their price/quality. Scheduled the appointment, technician arrived on time, completed the job & took the time to explain about why it broke.
Description of Work: Replaced a broken garage door spring. Their price as a little higher than competitors, but I chose to go with them because they offer a lifetime warranty and most others are 1 yr. Also did an inspection on both garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
LINDA K.
09/2006
5.0
garage doors
+ -1 more
I called Monday morning. I received a call back an hour later to schedule an appointment. Kevin came at 11:15 that day. It took him 1/2 hour to replace the spring. He was very courteous. I would call again.
Description of Work: Kevin replaced a broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
DAVE K.
01/2006
5.0
garage doors
+ -1 more
The work The Birdsong Co. did to my house was great. The workers did a quality job and they were very friendly when answering my questions. The work was done on time and with great quality. I would recommend them to anyone.
Description of Work: The Birdsong Co. installed a new garage door opener and keypad on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$419.95
CONNIE D S.
06/2005
5.0
garage doors
+ -1 more
THIS WAS A VERY CREATIVE RESPONSE BECAUSE I DIDN'T KNOW WHAT WE WERE GOING TO DO BECAUSE I DID NOT WANT TO KILL THE TREE.
Description of Work: CUT OFF CORNER OF GATE SO THAT IT WOULD NOT HIT TREE ROOT THAT WAS IN FRONT OF IT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
DANA A.
03/2005
4.0
garage doors
+ -1 more
RECEPTIONIST ON THE PHONE AND THE WORKER THAT CAME OUT WERE BOTH POLITE AND PLEASANT. THE WORKMAN CLEANED UP WELL AFTER FINISHING. I PICKED THIS COMPANY (ALTHOUGH THEY WERE NOT THE CHEAPEST) DUE TO THE FACT THAT I WAS TOLD OVER THE PHONE THAT BY HAVING BOTH SPRINGS REPLACED AND BY PAYING A LITTLE MORE, THEY WOULD WARRANTY THE SPRINGS FOR LIFE. HOWEVER, THE PAPERWORK THAT I SIGNED STATED THAT THE PARTS WERE ONLY UNDER WARRANTY FOR 1 YEAR. I POINTED THIS OUT TO THE WORKMAN AND HE STATED THAT THE COMPANY WOULD HONOR WHAT I WAS TOLD OVER THE PHONE. I FIND THE DISCREPANCY TO BE TROUBLESOME AND SOMEWHAT UNPROFESSIONAL. I WOULD LIKE TO HAVE SOMETHING IN WRITING RE THE LIFETIME WARRANTY.
Description of Work: REPLACED 2 SPRINGS ON GARAGE DOOR, 1 WAS BROKEN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
DR ESTHER L.
09/2004
3.0
garage doors
+ -1 more
MY SON ENDED UP FIXING THE DOOR AFTER TWO TRIPS BY THEM.
Description of Work: THEY REPAIRED MY GARAGE DOOR.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
5.0
punctuality
5.0
$500
JUDITH M.
05/2004
5.0
garage doors
+ -1 more
THE DOORS, STANDARD WHITE ONES, WERE NOT IN STOCK AT BIRDSONG, SO WERE ORDERED. THAT TOOK TWO WEEKS. THE SUPPLIER THEN SENT AN INCOMPLETE ORDER, SO THE WORK WAS DELAYED AN ADDITIONAL 2 WEEKS. OTHER THAN THAT, THE WORK WAS DONE WELL AND EVERYTHING WAS CLEAN WHEN THE WORKMAN LEFT. THE SALESMAN WAS VERY DISTRESSED OVER THE DELAY, BUT REALLY COULDN'T DO ANYTHING OTHER THAN WAIT.
Description of Work: TWO GARAGE DOORS INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
PENNY W.
04/2004
5.0
garage doors
+ -1 more
EVERYONE WITH THIS COMPANY I ENCOUNTERED WAS VERY FRIENDLY, NICE, KNOWLEDGEABLE AND HELPFUL. ONCE I AGREED TO HIRE THE COMPANY, THEY CAME OUT AND DID THE JOB THE NEXT WORKING DAY.
Description of Work: INSTALLED NEW GARAGE DOOR AND OPENER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,364
KATHLEEN H.
03/2003
5.0
garage doors
+ -1 more
VERY RELIABLE. USED THEM IN THE PAST.
Description of Work: REPLACED SPRING THAT POWERED THE DOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANNE S.
03/2003
5.0
garage doors
+ -1 more
I HAVE ALWAYS USED THEM. THEY HAVE ALWAYS BEEN AN "A".
Description of Work: THEY FIXED THE PULLEYS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2002
5.0
garage doors
+ -1 more
THEY WERE EFFICIENT AND FRIENDLY. THEY HAD A GOOD PRODUCT. I CALLED AROUND OTHER PLACES.
Description of Work: THEY PUT A NEW GARAGE DOOR IN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2002
5.0
garage doors
+ -1 more
HE DID AVERY GOOD WORK AND EVEN LET ME HELP HIM WITH SOME OF THE JOB. I LIKE HIS APPROACH, HE KNEW WHAT HE WAS DOING AND ANSWERED ANY QUESTIONS I HAD. HE CAME OUT A COUPLE TIMES, AND I WOULD HAVE HIM AGAIN.
Description of Work: HE REPAIRED MY GARAGE DOORS, AND I AM GETTING AN ESTIMATE ON REPLACEMENT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
BIRDSONG GARAGE DOOR CO is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 AM
Tuesday: 7:30 AM - 5:00 AM
Wednesday: 7:30 AM - 5:00 AM
Thursday: 7:30 AM - 5:00 AM
Friday: 7:30 AM - 5:00 AM
BIRDSONG GARAGE DOOR CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BIRDSONG GARAGE DOOR CO offers free project estimates.
No, BIRDSONG GARAGE DOOR CO does not offer eco-friendly accreditations.
No, BIRDSONG GARAGE DOOR CO does not offer a senior discount.
Yes, BIRDSONG GARAGE DOOR CO offers emergency services.
No, BIRDSONG GARAGE DOOR CO does not offer warranties.
BIRDSONG GARAGE DOOR CO offers the following services: GARAGE DOOR AND OPENER REPAIR AND REPLACEMENT, STORM AND ENTRY DOORS, WINDOWS, SIDING, GUTTERS, GATES AND GATE OPERATORS, ACCESS CONTROL ENTRY SYSTEMS.