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Better Life Maids

4.5(
71
)

House Cleaning, Land surveying, Handyman Services

About us

Welcome home to BETTER LIFE MAIDS (formerly Go Green Clean). We are a professional green house cleaning company dedicated to making the lives of our clients safer, greener and of course, cleaner. Having a green maid service is about having the upmost professional people in your home, people you can trust and count on. It's about coming home with peace of mind knowing that only natural products were used, making your home safe for your family, your pets and the planet. It's about saving time so you can do the thing that you most want to be doing. It's about the big details and the not so big details. BETTER LIFE MAIDS is a service you can count on every time. It is our singular goal and promise to make Your Life Better. Additional email - matt@gogreen-clean.com.

Business highlights

17 years of trusted experience

Services we offer

Cleaning, green home cleaning, scheduled maid services, non toxic cleaning, cleaning products, kitchen & bathrooms.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.571 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
4%
2
4%
1
3%
Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 51-71 of 71 reviews
Mary F.
03/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: They do a weekly cleaning. Some weeks the cleaning is great, but sometimes not done as well. I like that they use environmentally friendly cleaner and equipment.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
William F.
01/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACQUELINE O.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned bedroom kitchen all carpets vacumed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Margaux G.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: date of service 09-24-15 cost of service 120
Rating CategoryRating out of 5
Yes, I recommend this pro
Paula F.
08/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200
Shirley L.
05/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol B.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned my house did a great job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Lola W.
02/2015
3.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Kellie V.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I currently use them on a bi-weekly basis. I have had a couple quality issues but they have been appropriately addressed and I feel comfortable recommending them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Paula F.
12/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: This was my 1st appt after a'deep clean' a month or so prior. The team was on time, thorough and very pleasant.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Jami G.
06/2014
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$100
Lori H.
05/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: It was a ripoff, and I when I complained, the owner was very rude. I don't remember many details, aside from the fact that I would never use them again.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$250
Ruth F.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Miriam R.
01/2013
4.0
house cleaning
  + -1 more
Fine. No complaints.
Description of Work: Cleaned the house. Good job overall. Punctual. Went right to work. If you went around with the white glove in the darkest corners they didn't go there but for a routine house cleaning pretty good.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Gail E.
06/2011
5.0
handyman service, house cleaning, land surveyor
  + 1 more
IT WENT VERY WELL.
Description of Work: THE COMPANY WAS VERY PROFESSIONAL AND FRIENDLY. HOWEVER, THEY COST TOO MUCH. I HAVE SCHEDULED THEM FOR 27 JULY 2011, HOWEVER I WISH TO CANCEL THAT BECAUSE OF THE COST.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$160
Response from Better Life Maids
Hi member, Thank you so much for reviewing us. We definitely appreciate it. I hope we were clear that your price for ongoing service was $85 plus a $15 loft charge, to cover parking and other issues involved with working in the loft district. The $160 price was only for the first cleaning. If you have found someone you like with lower pricing that is great, and as always we appreciate the opportunity to serve you. We know we aren't the least expensive provider in town, but we are one of the best. If your future needs change, please give us your highest consideration. Sincerely, Angela Ricketts Vice President of Client Experience
Susannah D F.
10/2010
5.0
house cleaning
  + -1 more
It was amazing. Our house is still clean and I am looking forward to the next time they come. I have recommended them to several friends already and I am going to tell all my facebook friends about them today. The company is friendly and they give personal attention to everyone who calls and they were patient with my questions. Most importantly, the house is really clean! Thank you Go Green Clean!
Description of Work: I had tried several of the mainstream cleaning companies and was really disappointed. I would see dirt left in all kinds of places that seemed obvious to clean. A friend said I should try Go Green Clean. I was happy to find a company who would use non-toxic products and clean my home for me. Go Green did a deep cleaning for our home. The first great thing was the attention that I got when I called to inquire. Angela was great on the phone and answered all my questions well and thoroughly. When our cleaning date came, the two women arrived on time, they were friendly and courteous and looked clean and fresh and were smiling (I know it's silly, but that really helps when people look good -- first impressions do count). After a walk-through with me, they were quick to get started. I checked back a few times, doing errands in between, and they were hard at work each time I checked. The house was dusty and ready to be cleaned overall when they started, and when I got home from work it was amazingly clean. I looked in all the hidden places where I knew it was dirty when I left and they had cleaned even in those places. I decided right away to use them on a regular basis and we are signed up for cleaning by them every other week now. I am really excited to have the house cleaned with non-toxic products by people who really clean when they clean. I highly recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
John W.
04/2010
5.0
house cleaning
  + -1 more
Finding Go Green on Agie's List last fall, we have been happy with their service for months.
Description of Work: The price I listed is for a monthly deep cleaning of a home with 7 rooms and 2 baths. Excellent, professional service and thorough cleaning that is free of harsh-chemicals. I especially like the way the wood floors look after the team has been here. Angela Ricketts created the company and is hands-on, responsive, and committed to quality. I have found her to be willing to work out a cleaning plan that suits my needs and is flexible about changes. Important to me is the fact that Angela seems to care that the women who work for her feel pride in their work. Reasonable price for a swift, two-person, once-monthly deep cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Andrew W.
04/2010
5.0
house cleaning
  + -1 more
This is the first time we have used a cleaning service - we hired Go Green Clean to do a thorough cleaning of our home before a party. We selected them because we were looking for a service using green, natural cleaning supplies. When I called for an estimate, the representative was perfectly courteous and helpful. The estimate matched the price exactly. He was careful to let me know what was included in the service, so we knew what to expect. Two ladies arrived on time, and were great working around child's schedule. After about an hour, they called in an additional cleaning person to assist (we had a pretty dusty home from remodeling, etc.). They stayed for three hours, and made sure everything was completely clean - and our home was spotless! We are very happy with the service - everything was clean, there were no chemical smells in the air, and all products worked very well. I would reccomend them to a friend and will also consider using them again in the future.
Description of Work: Dusted everything, sanitize all bathrooms, floors mopped, vaccumed, cleaned appliance fronts and kitchen. Cleared cobwebs and excessive dust. Cleaned baseboards, dusted furniture.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Connie W.
10/2009
2.0
house cleaning
  + -1 more
I spoke with the woman over the phone, explaining to her I wanted a thorough clean. Two women came out the following Thursday, both of whom were nice. They did what I consider a dusting throughout my home. They did a surface cleaning of the floor, and missed the area underneath my kitchen door. They also used the same cleaning product on every surface, which I don't think was affective. They didn't even dust the doors, much less clean them.I filled out a survey after the work was completed, letting them know I was disappointed. I received no response. I hesitated to give them a bad rating because I generally am supportive of small businesses, so I called AngiesList, and exchanged a few emails with GoGreen and AngiesList. My communications with GoGreen were unsatisfactory. I've decided to go ahead with my poor rating because I think AngiesList users deserve to receive the negative reviews as well as the positive reviews.
Description of Work: They came out for a one time cleaning job, a "deep clean."
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$175
Response from Better Life Maids
Thank you to Angie's List for providing this forum that allows the marketplace to work for consumers and business. As for the report by the member, I think that communication broke down and that it was a two way communication failure. When the member signed up for service she received a new client handbook that spelled out the terms of service. It included our guarantee. We guarantee each visit for the items that are included on our website. After her visit the member filled out a survey, it did not include specifics only that she was extremely unsatisfied with the visit. The terms of service spell out that we need to be called or emailed at mail@gogreen-clean.com so that we can provide a prompt response and execute our guarantee. When we did try to follow up by phone with her, the number we had on file was disconnected. This could have been either of our faults, but that is where it ended on our part as we were unable to reach her. The member wrote us an email on 10/10 nearly 2 months after her visit. I called on Monday to try and reconcile the matter, and get her side of the story. Her specific complaints were that they did not hand wash the chandelier and other light fixtures, that they did not get up on ladders to clean, and that she did not see how our systems could have been effective. She also thought she paid too much for the services provided. I explained that her initial bid was for $175 and that only included a set time of service, and in fact the day of service her initial bid was exceeded by two labor hours and I approved that because she was a referral from one of our Cleaning for a Reason cancer clients, and wanted her to have an excellent experience. Again all of the items she thought would be cleaned, are not included as typical tasks. I can definitely appreciate her frustration in this matter that we were not able to follow up in a timely manner. This is not a typical representation of how we do business. In 2009 we have cleaned over 2000 properties. We have a 78.9% excellent rating on our internal surveys, with 98.6% rating our services as good or better. We have grown from 0 to over 60 regularly scheduled clients in one year, and we value every client and the input they provide. We are taking this as a learning experience. We are streamlining our sales process to include two fields in our software for contact information and both fields much match. This should help eliminate this situation in the future, and make sure that the contact information provided is valid. Because more than a typical time had passed to do a follow up visit using our guarantee, I initially offered to clean the member's residence at cost for labor only to try to rectify the situation. This only aggravated the situation, as she was very frustrated by the entire cleaning. I emailed the member to ask her what would be an acceptable way to resolve this matter on her behalf and am awaiting response.
Kendyl S.
08/2009
5.0
house cleaning
  + -1 more
We have a new baby in the house and after a few months I realized that I wasn't able to keep up with my housecleaning as much as I would like. I searched Anjie's List and was drawn to Go Green Clean because of their use of green cleaning products. I try to be as green as possible and with a baby that puts everything in his mouth a green cleaner instantly resonated with me. I found their website very easy to navigate and filled out their online form to get an estimate. Angela (the owner) called me back the very next morning and gave me an estimate that I thought was very reasonable so I scheduled my cleaning. My house was pretty dirty when they did the initial clean so when I came home that day and saw the transformation I was ecstatic. My house was spotless, the crew had been so thorough and not a surface had been missed. Since then my bi-weekly cleans have been just as great as the first. It has been such a weight lifted knowing my house will get such a great clean every two weeks. I would highly recommend them to anyone thinking of a housecleaner and will continue using them for all my cleaning needs.
Description of Work: We had an inital deep clean to get the old dirt out and have had bi-weekly maintenance cleaning since.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
COURTNEY S.
02/2009
5.0
house cleaning
  + -1 more
Working with Go Green Clean has been a pleasure. When we first contacted the company, they came and looked at our house and gave us an initial estimate. They've been cleaning our house for about 6 months, and the quality has been consistently high. When we've had scheduling conflicts, they have been very accommodating. An on-line survey form is available after each cleaning, so if a problem does arise or cleaning priorities change, you can easily let them know without nagging. They are somewhat more expensive than our previous company, but the quality is so consistently high, and they are so responsive, it is worth the extra cost.
Description of Work: Go Green Clean cleans our house every other week. This company uses environmentally friendly cleaning practices.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
    • 1
    • 2
    • 3(current)

Contact information

7243 Devonshire Ave 200, Saint Louis, MO 63119

www.BetterLifeMaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Land surveying,
Handyman Services

FAQ

Better Life Maids is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Better Life Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Better Life Maids offers free project estimates.
Yes, Better Life Maids offers eco-friendly accreditations.
No, Better Life Maids does not offer a senior discount.
No, Better Life Maids does not offer emergency services.
Yes, Better Life Maids offers warranties.
Better Life Maids offers the following services: Cleaning, green home cleaning, scheduled maid services, non toxic cleaning, cleaning products, kitchen & bathrooms.

Contact information

7243 Devonshire Ave 200, Saint Louis, MO 63119

www.BetterLifeMaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed