Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Arlie W.
01/2014
furniture sales
 + -1 moreThe second time we were there we bought a desk for my computer. Once they delivered it, the next day I noticed a chip in the desk and they came immediately to replace it no questions asked.
Description of Work: Weve bought quite a few pieces of furniture there.
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Yes, I recommend this pro
Ray T.
03/2012
furniture sales
 + -1 moreWe deceided to shop at this local business feeling that we should keep our business in our community. We went in, purchased and paid cash. We had honest and good intentions to purchase and live happily ever after with the products. Within a very short period of time/approx 30 days, we could tell that the quality of the furniture was poor quality & the padding was matting/breaking down especially on the chase sofa reclinder & recliner. Your could feel the metal/wood frame of the chase, on the arm rests and sinking in the seat. We reported this to the owner, he offered and replaced the chase padding. It felt as if nothing was replaced. We again, reported our dis-satisfaction to the owner who offered an exchange with added $ if we exchanged for more expensive items. NOTE THAT ON THE SALES RECEIPT THERE ARE NO REFUNDS/ONLY EXCHANGES. We chose what appeared to be their better product an electric leather chase recliner sofa and chase rocker recliner. It had to be ordered and by the time it was delivered in December 2011, the electric motor did not work. They had to take it back, order & install a new motor. We did not get the chase sofa recliner until Feb, 2012. We were extremely disappointed in the quality of the furniture in relations to the hard earned money we spent, the un-timely service, the unprofessional service and attitude of the owner/details upon request. We were frustrated and worried from June 2011 to Feb 2012 regarding the service from the owner & manufacturer. Now we hare apprehensive about the furniture holding up to daily use and most IMPORTANT about the owner backing up his future service responsiblity should we need it. He has been unprofessional and unstable in his business conversations with us/ details upon request. This purchase experience and the service should have been a joy and comfort!
Description of Work: We purchased a sofa Chase recliner, matching Chase rocker recliner chair, 2 smaller rocker chairs & a TV console. We were told that the brand they carried was called BEST and it was a reputable brand name and quality of furniture, that the they and the maufacturer would stand behind and service the furniture. We have had nothing by grief June 2011 thru Feb 2012 and the unknown during the lifetime of the furniture & service.
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$3,500
Contact information
401 Oakley Dr, Saint Louis, MO 63105
Licensing
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Service Categories
Furniture - Sales
FAQ
BARENHOLTZ FURNITURE STORE is currently rated 3 overall out of 5.
No, BARENHOLTZ FURNITURE STORE does not offer free project estimates.
No, BARENHOLTZ FURNITURE STORE does not offer eco-friendly accreditations.
No, BARENHOLTZ FURNITURE STORE does not offer a senior discount.
No, BARENHOLTZ FURNITURE STORE does not offer emergency services.
No, BARENHOLTZ FURNITURE STORE does not offer warranties.
Contact information
401 Oakley Dr, Saint Louis, MO 63105