Anytime Cleaning Company is a licensed and certified house cleaning company with over 20 years of experience serving in St. Louis and surrounding areas. We focus on providing efficient and affordable cleaning services for homes and business that work around your schedule. We cherish our long-term relationships with clients and have adopted regular cleaning schedules to maintain those relationships. Contact us for a free, no-obligation quote. We'll help you figure out which service schedule is best for you.
Katie did a great job, I hired her to clean every other week :)
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Trina W.
08/2018
5.0
house cleaning
+ -1 more
The cleaners arrived promptly, were extremely thorough, and did a great job. They were professional, friendly, and cheerful throughout, and (best of all) didn't waste any time getting right to work. This was a relatively last-minute request, in preparation for staging our house, so the timing was critical and perfectly suited our needs. Communication was thorough and flexible (text and email to notify us of arrival times). We were extremely pleased with all aspects of the service provided.
Description of Work: Move-out housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki B.
02/2018
1.0
house cleaning
+ -1 more
Full disclosure-house cleaner was to arrive at 10:00 a.m. & arrived @ 9:54 a.m. We were 8 minutes late. We were late because we dropped our dogs off to be groomed so they’d be out of the house while they cleaned. We were late because we had to fill out a bunch of paperwork because it was their first time being groomed there. The service was supposed to be 4 hours but the owner sent a person who could only stay 3 hours because she had to get back to Belleville to pick up her kids, which wasn’t her fault. The service provided was substandard-hardwood floors which she said she cleaned had spots & foot prints all over them, the TV & stand in master bedroom weren’t dusted, ALL stainless steel appliances in kitchen have streaks across them, the granite countertops had sticky remains from spills because they weren’t washed with soap/surface cleaner first. We had to ask her to re-clean the master bedroom shower door because it was dirty. And, after she left, we found toilet bowl cleaner left in front bathroom toilet. Then, the owner sent a text accusing us of being a half hour late which simply isn’t true. She actually called me at 9:54 to let me know the house cleaner was at our home & I apologized & told her we’d gotten delayed & would be there within 10 minutes. Her text also falsely accused us of asking the house cleaner to wait outside while we ran an errand which, quite simply did NOT happen! We received a call telling us our dogs were ready to be picked up. What my husband asked her was how much longer was she going to be because our dogs were ready to be picked up. If it was going to be much longer, I was going to go pick them up & he would stay & wait for her to finish. She was close to being finished so we waited. I would NOT RECOMMEND THIS CLEANING SERVICE.
Description of Work: Basic 4 hour housecleaning.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
$83.5
Response from Anytime Cleaning Services
Everything this woman is stating is simply not true. Also before i tell the WHOLE story I would like to point out this is not the original review she left (original was not a F, and the only complain was a footprint on floor) I will post original review as well as messages under my photos so please check them out as you will clearly see how quick the womans story changes. She only changed review after i messaged her about how poorly she treated the service provider as it is not ok to treat someone the [Member Information Removed] she did. As stated in message service provider would arrive between 9-10 am. We also confirmed that morning of apt at 8am via phone call. Service provider arrived at clients home at 9;40 am, at 9:54 she contacted me stating no one was home and she had waited 15 minutes and didnt know what to do, i reached out to client and all she said was sorry be there in 5-10 mins and arrived at 10:11, 31 mins after cleaner arrived. Cleaner explained to her that her time waiting would go against her time as she also has other obligations that day and it was a hour drive. The list of priorties for home owner was first to get rid of all dog hair (client has 2 large dogs) a hour alone was spent on vaccuming floors and removing the massive amount of hair. After that she spent another 20 mins sweeping couch and furniture to remove all of the hair. In first review woman stated home was 1700 square foot,WRONG quick glance at zillow confirms infact the home was 2700 square feet which she clearly removed when i confronted her about the lie. The only thing she stated that is true is her husband did ask provider to wipe down shower again. Service provider heard woman herself tell her husband towards the end of her time to go upstairs and ask if she could go wait outside as they got a call and needed to run somewhere real quick, and that is exactly what happend husband went and asked if she could possibly go wait outside while they ran to pick up their dogs and come in and finish when they return. (Clearly someone that was so worried about the time knew how much longer she had and would of never asked if she was almost done,also BOTH went to drop off dog instead of one waiting and she wanted both to go pick up dog and that is why she wanted provider to wait outside until they both returned)cleaner stated to him she could not do that and her time was almost up and she would be leaving soon and at that point the wife yelled up the stairs are you going to clean our basement too. About 10 minutes later provider was finished and walked through with husband and he thanked her and he said everything looked good (she confirmed he was very nice to her) serviced provider left clients home at 1:34 which is 6 mins shy of 4 hours. client wrote out her check and pro rated it as she didnt fell she had to pay or be responsible for the time she made provider wait. She clearly only feels as her time is important and that we should just have to wait on her. She was the same with myself as she called and messaged me on my private line at 930pm as well as 7am and several times on Sunday. Please be sure to check out the pictures as you will be able to read though all the lies this woman has stated, and how fast her story has changed. She will not be happy with anything unless you are willing to wait on her.
Robert S.
01/2018
5.0
house cleaning
+ -1 more
We hired them to do a one time cleaning and have kept them coming on a bi-weekly basis. Efficient, courteous, and reasonably priced. Would recommend
Description of Work: Bi-weekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William H.
01/2018
4.0
house cleaning
+ -1 more
Well. Came on time and stayed the 3 hours
Description of Work: Clean batheoom and kitchen
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$79
James W.
12/2017
3.0
house cleaning
+ -1 more
We were disappointed with the service provided by Anytime Cleaning Services, especially given the excellent ratings history. We purchased one of Angie’s Deals - 3 hours of cleaning for $79. First it took two weeks to schedule the appointment, then at 5:00 the night before the appointment (12/12 @ 1:30), Ginger called to re-schedule the appointment time for 10:00 the next morning. Upon arrival, my wife shows Ginger around and points out what we’d like to have done – 1st level floors, kitchen counters, appliances (inside and out), small half-bath, and 2nd floor bathroom. My wife asked Ginger if she felt she could get everything done within the three hour period – she said that it shouldn’t be a problem. At 1:00, Ginger said she was leaving and was insistent about leaving – she didn’t give my wife a status of the work, perform a walkthrough, or comment in anyway. My wife did not get a chance to inspect the work before Ginger left (since she was insistent on leaving) because she had scheduled all her phone meetings and conference calls during the morning based on the original 1:30 afternoon meeting time. As she walked around, it was clear to my wife that many areas had not been touched – the inside of the microwave, the inside of the stove, the range hood or the filters (which had been removed for Ginger and placed on the counter), the sink and faucet in the half-bath and nothing in the 2nd floor bathroom. If Ginger didn’t have time to get to these areas she should have informed my wife of that and she certainly should not have accepted the $40 tip my wife gave her as she was leaving. Maybe it was a bad day, but based on our experience we cannot recommend Anytime Cleaning Services nor would we hire them again.
Description of Work: Cleaning Services
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$79
Response from Anytime Cleaning Services
I’m sorry to hear you were not satisfied. I never made you change you apt time however, I called the day before to confirm the apt for the following day and I said a earlier apt had rescheduled and asked if you would like a earlier time. Your wife did point out that the floors, counters and dusting was all main priority. Unfortunately with a 3 hour clean do not clean inside of oven and hood range filters and I would have told her that If she had even mentioned that to me when she gave me the list of things to do. I clean surfaces and not filters I’m sore but that’s not part of housecleaning. I also did indeed to the top bathroom as I even wiped down all the baseboards in there that had hair built up on them. I couldn’t clean the whole mirror however as you had pictures taped to it and I didn’t want to remove them. I never insisted on leaving as I patiently waited almost 15 minuets past the apt time so I could let your wife know I was leaving she could have easily said she would of liked to do a walk through and I would of said ok. Also if the earlier apt was not convenient you could of easily said no to the earlier time and it could of been left for the original time: Again I am sorry you were not happy, but based on what I was asked to do upon arrival (and not seeing any complaints about areas I was asked to do) I feel like I did what I was asked:
Richard H.
12/2017
5.0
house cleaning
+ -1 more
Punctual, professional and personable ... work performed quickly and efficiently ... good quality
Description of Work: Housecleaning: floors, cabinets, counters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Linda J.
12/2017
5.0
house cleaning
+ -1 more
Ginger did a fine job. She was respectful of the cleaning agents I preferred and worked at a steady pace.
Description of Work: Overall cleaning in preparation for a large gathering.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Carol C.
12/2017
5.0
house cleaning, vacuum cleaners
+ 0 more
They were friendly and professional and did a fine job. I would be glad to have them again. I noticed later that they had not emptied the trash can which surprised me. I would have asked if I had noticed before they left and it could have been an oversight.
Description of Work: Floors, counters, etc. in kitchen and bathroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rachel H.
12/2017
5.0
house cleaning
+ -1 more
Great! Excellent work, very reasonable price.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda Y.
12/2017
4.0
house cleaning
+ -1 more
Things went fine. The service provider was found to be professional with an outgoing personality. I enjoyed meeting her. More time would have been helpful to me for more in-depth cleaning.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Gary R.
11/2017
4.0
house cleaning
+ -1 more
It was ok. Ladies were Very nice and did everything I asked for. I was their second job of the day & they were out of swiffers & mop heads.
Description of Work: Two & 1/2 bathrooms were cleaned, dusting in 3 rooms & a stairwell, and dry mopped two rooms. One area rug was vacuumed but vacuum didn't work well so I went over it with my vacuum.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$80
Shelby H.
11/2017
1.0
house cleaning
+ -1 more
BAD REVIEW for a BAD JOB. They will not refund because I was loud and threaten with (1) a poor review, (2) dispute card charge and (3) involve Angie's List. I'm guilty. They are guilty of a TERRIBLE JOB and POOR SERVICE. Beware clean freaks and Happy Thanksgiving to all.
Description of Work: 4 hours of cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$89
Response from Anytime Cleaning Services
Let's just clarify a few thing. First when the workers arrived they had a list that was left by your wife. Th completed the list had you to check before they left and you even stated to me when you called that at first you thought they did a great job and it wasn't until 6.5 hours later when your wife returns that there was a issue. You complained about things not being done that we're not even on her list such as cleaning your furniture and your window seals. I was very polite to you and offered to come out myself or refund you. When I informed you window seals are part of a deep clean and not what you purchased you began to violently scream, threatening me personally, and being very disrespectful. I do not and will not listen to you scream at me on the phone. My response to you was I'm going to set my phone down and calm down for a minute. During that time I conference called and Angie's list said they could hear exactly the way you were speaking to me.When you kept on going I informed you that Angie's list was conferenced in and they could hear you and you hung up on me. Then this morning you started sending me nice messages that said please and thank you.. I will respect you and do whatever I can for you as long as you respect me as well but I will not set there and let you talk to me he way you were. Feel like I will post my text message for everyone to read that I sent to you today. You do not get to play the victim when you are threatening and screaming to people and acting like a child. And let me remind you that before the girls left you told them that they did a great job. Below is copy and paste of what I sent. Also I will include pictures so everyone can see what he was complaining about such as stains on his furniture that is not even our responsibility. I'm sorry but I will not be refunding anything. I gave you the opportunity last night on the phone to try to work together and to see what we could do to resolve this issue. Instead you used the time to physically scream at me, threaten to "slam" me to Angie's list, involve Angie's list for them to refund you, then to hang up on me like we are children. The very first thing you said to me on the phone call was the women were very nice, and that they think you thought they did a nice job, because when you did a walk though at the end you confirmed everything looked great. I also confirmed the same with them and they agreed you did walk though and you told them they did a great job. It wasn't until 6 plus hours later that when your wife wasn't happy that you then had a issue. I'm sorry but there is no way things can go from a great job(which you first stated) to pitiful as you later described. Let's be honest if things were that bad you would have noticed off the bat. Next you because furious and started yelling when you brought up the window seals. All I did was start window seals are part of a deep clean(not to mention they were not on the list that you had emailed of things you wanted done). You for one are not going to yell at me and tell me that I will do what you want for the 4 hours because that's not the way it works. You do not buy a car with the basic package, go to pick it up and then demand one with all the bells and whistles just because that's what you really want but you just don't want to pay for. Like I said in the beginning before you lost your temper and started screaming out of nowhere, then threaten me then hung up on me when I informed you I had conferenced my rep in I would of done whatever to try to please you even though I would of had no obligation to because after all you confirmed with the girls that they did a great job. However the manner that you treated me and in your actions resulted in me doing absolutely nothing for you I will stand behind my workers and confirm in fact as you did yourself that they did the job well by your standards while you were home. Like my rep informed me you can leave a review all you want but I have the backings of other people hearing you physically scream and the things that you said to me and ultimately I get to write the final response on Angie's List so I in return can let everyone know what kind of a person you were. I don't take to screaming and threats lightly. There ya go folks there's the whole story. I will back my employees on the situation. You had every opportunity to have the girls to do something when they asked you to check how everything was. If your wife is going to be that peculiar maybe she should've been there to check things out herself instead of you saying everything was OK. Also house cleaning is not removing years of lime build up, and repairing your shower grout(well your whole shower was just shot which your picture clearly shows) . Especially not cleaning your stained furniture.
Carol C.
11/2017
5.0
house cleaning, vacuum cleaners
+ 0 more
It went well. Linda and Melissa were friendly, professional and fast. I will enjoy working with them again.
Description of Work: I requested a good cleaning; floors, counters, cabinets, in the kitchen and bathroom. They completed that and more, including the living room floor and moving several items for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen E.
11/2017
5.0
house cleaning
+ -1 more
The women who came out from Anytime Cleaning were fantastic! They arrived promptly and worked continuously for the 2 hours I had paid for. They did an amazing job on an especially hard to clean bathroom and the other areas were done equally well. They were so kind and had no problem working around my dog who wanted to play. This will be the 1st place I call when I need my home cleaned again.
Description of Work: I needed a deep cleaning of a bathroom, kitchen and floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Cristina C.
11/2017
5.0
house cleaning
+ -1 more
They were wonderful and flexible with us. Our movers had stood us up the day before, so we were not fully moved out. They had to work around us, and they were great about it.
Description of Work: Had a team of three who came to clean our apartment as we were moving out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg R.
10/2017
5.0
house cleaning
+ -1 more
I'm very happy with the work provided by Ginger. She was professional, friendly and attentive to my requests and did a great job of cleaning. I would definitely use her services again in the future. (My cats liked her too!)
Description of Work: House/basement cleaning before a big party the next day, with special attention given to floors, kitchen, bathrooms and bar area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Nicholas B.
10/2017
5.0
house cleaning
+ -1 more
Ginger did a fantastic job for us. We gave some general direction and left her to her work - our house has never looked or smelled better. She was punctual, friendly, and thorough. Although our Angie's List deal was a one-time discount, we plan on keeping her on for regular cleanings.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Travis K.
10/2017
1.0
house cleaning
+ -1 more
2 Women came, the owner and another girl that was dressed in women's lingerie and acted depressed or on drugs. They worked slow and just seemed to move dirt around. While they were there they kept talking to the other worker in the house asking about his scraping tools. My wife told me not to pay them because of such a terrible job. The owner kept texting me for payment then threatened to sue so I paid to shut her up. She has tattoos and very nasty person. Oh, and then she told me I was creepy. Very bad experience.
Description of Work: Cleaning a vacant home. Very easy work.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$55
Response from Anytime Cleaning Services
Wow hhmmmmm don't even know where to begin. Not only do I not know you I have never sold a deal or worked for anyone with your name sir, I will gladly show every print out from every customer that has ever purchased a deal to prove this point. I have no clue what you're trying to pull but it's not going to work with me. However it sounds like you need to find Jesus. How dare any man talk about any woman the way you just did, or make a comment that someone was on drugs or depressed. I am assuming you are a doctor and had the knowledge to come up with this assumption? I have a very hard time imagining anyone would show up to clean a home in lingerie lol and you just sound ricidilous. I would have to agree with whoever said you were creepy because you certainly seem that way just by reading this. Someone needs to give you a hug and I will definitely be praying for you tonight. Your wife you stated is a lucky lady you seem like such a gem. Oh and side note I must be really good because the day you stated I "cleaned" your home my nasty tattooed self was out of state (for that whole week) wearing my lingerie celebrating my birthday not being depressed.
Gerri S.
10/2017
4.0
house cleaning
+ -1 more
On time, worked hard. Friendly. The only reason I didn't give excellent overall is bc there was a white residue on shower walls. Shower floor was great. Stainless steel refrig door was sorta filmy too. I did notice before they finished that the granite countertops did not shine, filmy too. They corrected that very willingly before finishing up. Overall very good , next time will check everything before they leave. They totally finished my list.
Description of Work: 2 hours, 2 people of Mostly in. Kitchen, cabinets doors, light fixtures, appliances floor. Sliding glass door and front storm door. Cooktop cleaned, looks like new! Master bathroom shower, floor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Barbara L.
10/2017
5.0
house cleaning
+ -1 more
The two ladies who came to my home were fantastic! They worked hard, were very thorough, and very friendly. I would definitely hire them again.
Description of Work: I requested a basic house cleaning, focusing on floors and bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frances L.
10/2017
4.0
house cleaning
+ -1 more
There was a lot to do and Ginger stayed a little late to get it done.
Description of Work: Dusting, kitchen and bathrooms, vacuum
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$79
Rob T.
10/2017
3.0
house cleaning
+ -1 more
I haven't received the services I paid for yet. The person managing the scheduling was having lots of problems and could find time for my project so I told them that we can wait until things calm down on their end and we can try in a week or two. I haven't hear back from them. I would like to have an opportunity to rate their services once the services have been provided. I'm sure they are good at what they do so I don't want to give them an unfair review without seeing it but so far the first impression has been poor
Description of Work: I haven't received the services I paid for yet. The person managing the scheduling was having lots of problems and could find time for my project so I told them that we can wait until things calm down on their end and we can try in a week or two. I haven't hear back from them. I would like to have an opportunity to rate their services once the services have been provided. I'm sure they are good at what they do so I don't want to give them an unfair review without seeing it but so far the first impression has been poor
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0
Linda W.
10/2017
2.0
house cleaning
+ -1 more
My master bath has marble walls and they were not cleaned properly. When I ran my hand over them they you could feel soap scum. I have a photo of the Mr. Clean Scrubbing pad I used on only one wall in the shower that I will post. The other thing I wasn't happy with is the toilet in the hall. The shower has only been used 3 times since we had the house built so it was okay, just needed dusting. But the toilet under the rim wasn't clean. Pictures of that also. The floors were done pretty good all except one corner there was stuff left that could have been swept up.
Description of Work: My main concern was my master bath and main floor bathroom. Also asked for my laminate floors to be cleaned.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$79
Response from Anytime Cleaning Services
Anybody that takes care of marble knows NOT to use ANY KIND of scrubbing pad on it. My job is to make things better than when I arrived without causing damage to it. I would never use such a harsh chemical on a stone like that. If I were you I would google it as I just did and you will see where it is awful for marble. However I did spend a hour alone on the shower so that's a fair judgement of just how much buildup there was. Unfortunately when things are not properly cared for I can not make them look brand new in a short amount of time when there is more house to clean. I make no claim to be perfect but it sounds like you just want to nit pick like with the comment the floor was ok except one spot. Also let's keep in mind that I moved appoiments around for you just so I could accommodate you before you had surgery and I did something not required by picked up the dog poop on both sides of your master bed in your bedroom. This just sadly one of the cases that no matter what I do e you would not of been happy.
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Service Categories
House Cleaning,
Vacuum Cleaners,
Lighting,
Electrical
FAQ
Anytime Cleaning Services is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Anytime Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa