American Environmental Laboratories LLC

Excellent service

I called and made an appointment for John Blank, with American Environmental Labs LLC, to come out to our house and test for mold. We had a crack in the foundation that flooded a portion of the basement and when we pulled back the carpet and removed baseboards we could see mold on the walls and water stains from where it had flooded before. John took three air samples: one in the basement, one upstairs, and one outside for comparison. He also took a sample of the mold we could see on the wall. The samples showed so much mold, John had his lab process them twice. He couldn't believe how much mold we had. He sent us the report and offered to provide us with a remediation proposal from his other company, American Environmental Consulting. We looked over his proposal and decided to use his company to get rid of the mold. Mike and Kenny showed up the following week to begin working on the mold problem. When they arrived, I mentioned that we had a manufactured wood floor that we weren't sure if mold was under or not. They checked it out, and sure enough, there was moisture under the floor so they recommended we pull it all out. They covered our electronics with heavy plastic, they bagged up and covered all of our daughter's belongings with heavy plastic, and moved everything else into the storage room. Once everything was out of their way, they began removing drywall and flooring and wiping everything down with biocide. We were all shocked at how much mold was under the wood floor! As much as we hated having the basement flood, it is a good thing it did. There was so much mold under the floor, it would have made us all start to get sick. Because of the amount of mold and the smell associated with it, this job ended up taking a couple of extra days and a little bit more money. The air scrubbers had to run for 5 days and then John came out and took more air samples. This time the samples came back saying the mold was gone. Once we were given the all clear, Mike and Kenny came back out and collected their equipment. Mike and Kenny were very kind, respectful, and professional. They came in and got right to work and only took one break a day for lunch. You can tell they have been doing this for a long time and know what they are doing. Mike even commented that he doesn't leave a job until the job is done right. These guys even went the extra mile and emptied a shop vac I hadn't had a chance to empty yet, and put some shower doors that I had taken off so I could empty the shop vac easier back on the track. I'm hoping that we never have to have these guys back out to do work for us, but if we do, we will definitely have this company do the work.

They sent me a number of articles about mold by e-mail. We had a long conversation with they on a conference call with mu wife. They arrived on time and explained what was going to be done and the reason for the tests. The report was very understandable. The Remediation Plan was used to obtain three proposals for the work. They tested again after the work was complete and sent us a Clearance Certification.

The work was conducted diligently and professionally. The workers sealed off the basement with plastic, suited up in the white suites and removed all areas of concern. If Asbestos Removal is ever needed again (hopefully never), I will definitely contact American Environmental.

We put a contract down on a 35 year old home. We hired AEC to do an indoor air quality test. As mentioned, the results of the test were positive and AEC drew up a remediation plan work estimate. The seller agreed to pay the cost to remediate and paid the full amount into escrow. Everything went well until the walk through pursuant to the remediation project. They did not complete all work outlined in their work estimate. An area in the basement where mold was visibly growing was not cleaned. Most of the drywall and paneling was still in place. The owner of AEC became agitated when we pressed for details as to why. My belief is that he intended to do the bare minimum amount of work and collect the full payment. Since the initial submission of this report, the company has completed all the work that they were originally contracted to do.