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All Star Moving LLC

Moving Companies, Piano Movers, Delivery Service

About us

All-Star Moving was founded to provide top notch moving services without charging high, corporate rates. Today we have become a very reputable moving company in the St. Louis area with 1000's of moves under our belt. Along the way, we have developed highly efficient, friendly, and safe staff members that take pride in the work that they perform. All of our crews are uniformed, full time employees as we do not use day laborers. Many of our customers are repeat customers or have been referred to us by a friend or family member who has used our services. We are very often stopped by neighbors to our clients and asked for information about our company because they are impressed at how fast and friendly we are on the job site.

Business highlights

17 years of trusted experience
Family Owned & Operated

Services we offer

Residential & commercial moving. Furniture delivery. Piano moving. Hot tub moving & delivery. Packing & unpacking. Furniture assembly. Disassembly. Crating. Antique delivery. Long distance moving.

Services we don't offer

We do not offer construction or day labor services.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
2%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 146 reviews

Bill M.
11/2018
5.0
moving companies
  + -1 more
Very well and on time.
Description of Work: Moving a heavy item - down levels

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary M.
08/2016
3.0
moving companies
  + -1 more
unknown
Description of Work: They did a good job and arrived on time. Very careful with my belongings. My complaint was with price charge at the end of the move. At least $200 more than they estimated. I had not budgeted for this amount and my daughter had to pay it for me. In future, I would have the company actually come to my home to make the estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim S.
04/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved my dad from one apartment to another. They were great, polite and took great care in wrapping the furniture. They worked hard the entire time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Diane L.
03/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved a full household of furniture and art, stored on trucks for a few days, delivered and set up furniture. One item was broken and repaired with quality outcome. Very professional and service oriented. Priced fairly but not inexpensice but moving never is. Very nice people, efficient office staff. Workers were terrific. Nice attitude for hard work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jim B.
12/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Packed up all furniture on first floor and stored it for 10 days so we could have new flooring installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob T.
11/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Moved items out of pod and from floor to floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

gisela K.
10/2015
2.0
moving companies
  + -1 more
unknown
Description of Work: When we first contacted All-star Movers they assured us of their white glove service and that all our mattresses would be bagged and floors covered to prevent soiling and damage. This was important and would never hire movers that didn't do this. When guys arrived the morning of the move, they told us they don't do those things and didn't know why the girl said they did. They don't have mattress bags or furniture pads to cover floors. So, I had to drop everything and drive all over town to find mattress bags to protect our mattresses! I also had to do my best to make sure my carpet and hardwood floors where not soiled/damaged moving from one home into the other with our own blankets and what not. Plus, I was shocked to see pint sized boy/men movers that came to load my belongings. What happened to the big strapping muscle bound guys? I was looking at Phrodo & Sam. Really? They were nice as can be but struggled with heavy large pieces and took longer than normal moving (paid hourly). In the end, I had damaged furniture tops (white pottery barn desk set) scratched and chipped beyond repair and the most disheartening of all, we found bed slats that were to be screwed down into the frame which were left off the very center and mattress put back on top with hollow center not supported. The remainder of slats were laying to side of frame not screwed in under the mattress. We only discovered this after a month of use, and needed to move the bed into another room. We were shocked to find we were sleeping on a hollow center because slats were not put back into place. I have pics to prove everything I'm saying here. We had a very stressful move and I only found this damage later because they stacked items on top of each other and we were too busy to notice until it was too late to file a claim or make a stink about it. I knew I would NEVER use these guys again! I felt they were priced on the high side to top it off. Also, some of these guys did not have any money to buy food on their lunch break and I felt they could not continue without food for energy so I bought the entire crew lunch, so they had enough strength to finish the job, they were struggling. What a stressful day! I will swear on a stack on bibles that everything is true and accurate.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$1,200

Response from All Star Moving LLC
[Member name removed] I would like to address the concerns you have listed about your move. We do not provide mattress bags and floor coverings free of charge. We do, however, offer these items to our customers for an additional fee. A majority of our customers do not opt to pay extra for these items because of the care and caution our crew members use to ensure that your items get from point A to point B safely and effectively. The crew is also trained to be aware that they do not track mud or dirt into our customer’s homes. I can assure you that, regardless of size, all of our crew members are thoroughly trained and every one of them is capable of completing all moves assigned to them. We find that the larger more muscular men tend to tire more quickly, and that more agile individuals are more effective at completing the move in a quicker, yet safe, pace. We have recently set in place extra quality control measures to ensure that our customer’s receive the best service possible, which includes crew managers constantly in the field assuring that each job is being performed with the utmost care and perfection. While we do strive for perfection, damages do occur from time to time. This is why we have a damage policy in place. This policy allows us to provide repairs or reimbursement to our customer’s for items reported as damaged. I reviewed your work order and did not see any damages reported; therefore we were unable to repair or reimburse you for the damages listed above. Furthermore, our average four man crew take 8-10 hours to complete a full move; your job took 7 hours with no damages to your mattresses or floors. By our standards, this is an efficient move. It is our mission to provide a stress-free moving experience to all of our customers. While it does not appear you felt this was the case, I hope you find that I address your concerns above. Sincerely, Megan

Brian D.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: From my initial contact, to the job being completed, the folks at All Star Moving were responsive and worked with quality. I am very happy with the service and gladly recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from All Star Moving LLC
{Member's name}, Were are so glad you were satisfied with the services All-Star provided. We pride ourselves on our efficient and courteous workers and glad this rang true with your move. Please keep All-Star in mind for your next moving needs! Thank you, Megan

Jonathan G.
08/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Sameer R.
07/2012
5.0
moving companies
  + -1 more
I contacted Mike about a week prior to our move after talking to three companies . Mike was in the middle of another move but answered the phone and requested to call me later that evening. He called me as promised, asked for specific information regarding my belongings, size of home etc. and gave me an estimate without going through much hassle (e.g. other companies requested me to fill out detailed forms). His quote was the best of all the other companies I had checked. I requested that I would confirm the exact dates a couple of days later and he was very accommodating. The team of 3 (per my request) showed up a few minutes early and after introducing themselves, got straight to work. I was very impressed with the professionalism and etiquette of each member of the team. They shrink wrapped several pieces of furniture and took excellent care of everything, including fragile items. The 20 foot truck they brought with them was very clean. Everything was very well organized in the truck. We were moving to a newly constructed home and per our request each member took special care not to bump into walls, scratch the floors etc. - each one reminding the other time and again to be careful. I thought that was very impressive! Everyone was happy to accommodate our last minute requests such as moving items to other rooms/floors as needed. The men completed the move in in very reasonable time and they hardly took any breaks (other than the drive to the destination). Overall I was very pleased with the service Matt's team offered and would recommend All Star Moving to anyone!!
Description of Work: They moved our belongings to our new home approximately 30 minutes away from our previous home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from All Star Moving LLC
Thank you for the detailed review of our services! We are constantly encouraging each other in the field to ensure safe and efficient moves. However, I assure you that the truck we supplied for your move was a 28' truck (details). We greatly appreciate your business and we look forward to helping you, your friends, and your family members in the future with all of their moving needs. Good luck! - Matt

Carl M.
07/2012
5.0
moving companies
  + -1 more
They were punctual, clean and careful. No damage. Nice guys.
Description of Work: Moved the furniture and appliances from one 6 room condo to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All Star Moving LLC
We strive to meet the highest expectations of our clients. Thank you for your business! See you next time. - Matt

DON W.
07/2012
5.0
moving companies
  + -1 more
Great company and a great team! They showed up on time and were in and out within 2 hrs. They were very thorough with wrapping all of the furniture and got everything to fit into one POD!
Description of Work: Loaded our heavy furniture (dressers, china hutch, entertainment center) into a POD storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from All Star Moving LLC
We like to complete all of our moves (big or small) in the quickest and safest manner possible. The training our crews have completed shows in our completion time and safe work ethic. Thank you for the report! We look forward to your next move. - Matt

ROBERT D.
06/2012
5.0
moving companies
  + -1 more
Showed up on time, 4 clean cut well mannered young men who never stopped moving. They were very happy to do what was asked and all in all it was a very pleasant experience. I would use them again in a second.
Description of Work: They moved my home - it took 4 men to load the truck once and go back for about a 20% load to finish. They moved everything from cartons to a fridge. No dings or damage that I saw.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from All Star Moving LLC
We always employ clean-cut, well mannered employees to ensure that you are comfortable in your home. Our training and moving experience among our crew members shows on ALL of our moves. I would like to speak with you and try to understand the "B" rating for the "Price" category of our report you submitted. We strongly feel that the rates that we offer our very, very competitive with other professional moving companies that we compete with in the STL market. Either way, we are very happy to hear that you were happy with the services provided. Give us a call the next time you need moving help! - Matt

Nathan Lee R.
06/2012
5.0
moving companies
  + -1 more
The movers, arrived early, started early, was careful with the boxes, etc. They worked efficiently but, one mover was struggled with the heavier loads.
Description of Work: Unpacked moving truck (16 feet) from loading dock up to apartment on the 13th floor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from All Star Moving LLC
We are glad to hear all went smooth with your move. As far as the heavier items are concerned, a little "grunting" never hurts as long as no damage occurs. Which in your case it didn't. Thank you for the report and we look forward to your next move! - Matt

Linda O.
05/2012
5.0
moving companies, piano moving
  + 0 more
I called and we made arrangements. Unfortunately,I had an emergency and their prior job ran over so we had major communication problems. Not their fault, they did not have mycell phone number. After we finally connected, we made new arrangements and they were very helpful. The piano we moved was a large, old console studio style piece and very heavy. The four men did a fine job of protecting the piano and moved it into a first floor house. I would use them again to move my home goods.
Description of Work: I needed my daughter's piano moved and found All-Star Moving on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from All Star Moving LLC
I'm glad we were able to adjust our scheduling to your changing needs. We are always ready and equipped to move any piano of any size. Thank you for the report! We look forward to your next move. - Matt

Howard H.
05/2012
5.0
moving companies
  + -1 more
The loaders and Matt arrived on time and were very careful to wrap every piece of furniture so it would not get damaged, I was pleased with the care they took in wrapping the furniture. Matt built a special crate for a piece of granite and it arrived in perfect condition. Matt came to the house a few times to access what we owned and how it should be packed.
Description of Work: All-Star Moving loaded most of our entire home (4 bedrooms) onto 2 storage containes that would be stored for 4 months. They also loaded a 26' rental truck of our belongings that would be transported by us for 600 miles to our new home. The items that were on the 26' truck arrived in good condition; nothing broken! Matt's follow up was exceptional during the entire process of our move! He returned my calls promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from All Star Moving LLC
Thank you both! I'm glad we were able to mold our services around your needs. I'm very happy to read about your overall satisfaction of our company during the two days of services provided. Good luck in ATL and be sure to call us if your family moves back to STL! - Matt

Rachel D.
05/2012
5.0
moving companies
  + -1 more
I have recommended this company to several friends and they have used them & been quite happy as well.
Description of Work: We used them for moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from All Star Moving LLC
Thank you for your recommendations! We appreciate your business and we look forward to your next move. - Matt

Jennifer B.
05/2012
5.0
moving companies
  + -1 more
It went really well. The guys were really friendly and helpful. I would definitely use them again in the future.
Description of Work: They helped me when I re-located. I rented a U-Haul and they did all of the unloading.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from All Star Moving LLC
We look forward to your next phone call, Member. Thank you for the report! - Matt

Barbara S.
05/2012
5.0
moving companies
  + -1 more
They were very good. They were also very competent. They did things in a timely, safe and efficient manner.
Description of Work: They moved us locally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from All Star Moving LLC
We strive to achieve the highest customer satisfaction ratings! Our crews are highly trained in not just moving, but also on how to professional interact with customers. Thank you for choosing All-Star! - Matt

RICK K.
05/2012
5.0
moving companies
  + -1 more
They were very nice people to deal with. Everything turned out very good. They worked very hard and we like them. They were also professional.
Description of Work: We had completed most of our packing on our own when we were moving and they moved our stuff out of the house. They then helped put our stuff in storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Star Moving LLC
Thank you, Member! We appreciate your recognition of our hard work. We hope to hear from you when you next need moving help. - Matt

James W.
05/2012
5.0
moving companies
  + -1 more
They were phenomenal. They did a great job. They were also very efficient. When my wife and I were looking into moving companies, what stood out most about All-Star Moving was that the owner himself, was responding to us and our questions. We would recommend them in a heartbeat.
Description of Work: We moved locally from an apt. to a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from All Star Moving LLC
I am always available to answer questions or concerns for any of our customers, anytime. We appreciate you taking the time to give us a review. We wish you and your wife the best of luck in the new home! Call us next time you need moving services! - Matt

Jeffrey K.
05/2012
4.0
moving companies
  + -1 more
Mat was great with communication - he called me a few days before the move to confirm date and time. He even offered to send a third guy at no charge to help with the move. So, I was a little disappointed when only two guys showed up. But, Mat's guys showed up on time and ready to work. We had a 14' Uhaul trailer packed to the gills, and it took them about 2.5 hours to unload it and move everything into the house. We had a few heavy objects like oak dressers and an oak desk, and the movers handled them ok. They definitely could have used a 3rd guy in a few instances, though. Overall, I was happy with the move. There were a few minor dings left on some of the furniture, and a few minor scratches on our walls. The movers offered to return at a later date and repair the walls, but I declined since they were really minor scratches that were easily fixed in about an hour. So, the only reason I graded a B instead of an A is that there was some minor damage to the furniture and the walls. I would definitely use them again, but I would probably request to have three movers instead of two so that they could handle the furniture a little better.
Description of Work: Two guys unpacked a loaded 14' Uhaul truck and moved the contents into our 2-story house in St. Louis.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from All Star Moving LLC
We apologize again for the inconveniences. Our offer to repair damages still stands. Give us a call to discuss said repairs. I'm glad you were satisfied with the speed and efficiency of our crew. Thank you for the review. - Matt

Donna J.
04/2012
5.0
moving companies
  + -1 more
Chris and Nick were on time - very efficient,professional, friendly, reasonable cost.
Description of Work: Moved furniture and boxes from nursing home to my home. Loaded and unloaded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from All Star Moving LLC
It's great to get positive reviews from customers. It continually shows me that all of the tedious training our moving professionals have gone through stands out on ALL of our moving jobs. We wish you and your mother the best! Thank you! - Matt

Carrie F.
03/2012
5.0
moving companies
  + -1 more
The company returned my call very quickly about an estimate, and was able to work with my schedule even though I called two days before I needed the credenza moved. On the morning of the move, Matt and his assistance arrived earlier, which is a first in all of my experiences with movers. They carefully wrapped the credenza in blankets and plastic wrap, and secured it in their truck. The person who sold me the credenza was also very impressed. They were very careful when moving and placing it inside my house. If I ever move within the St. Louis area again, I'll call this company first.
Description of Work: All-Star Moving moved a credenza for me from High Ridge to St. Louis, MO. Since it was just one item, they only charged me for delivery service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from All Star Moving LLC
Thank you for the kind words! We were glad to have helped you with your furniture delivery. Keep us in mind whenever you need moving help in the St. Louis area. Good luck in your new home!

Debra L.
02/2012
5.0
moving companies, piano moving
  + 0 more
All Star Moving was in charge of my recent move from St. Charles to O'Fallon. The owner, Mathew Heldenbrand, performed my estimate and was professional, courteous, and went over the moving process in detail. Arrangements were made a month in advance and he kept in contact via email and phone calls during that time. On moving day, he and his crew arrived promptly at 8:00 a.m. as promised. Even though I was being charged by the hour, the crew worked faster than any movers I've had in the past and this is my 6th move. All my items were handled carefully and there were no damages. Mathew, the owner, worked just as hard as his crew did. A piano was included in the move and it was handled properly. The price they estimated was within $50 of the final bill and while the rate was being calculated hourly, I was given a maximum price so I didn't have to worry about not knowing just how many hours it would take and what the final cost might be. These were the best movers I've had at the most reasonable price and I would strongly encourage anyone to give them a try. You will not be disappointed.
Description of Work: Moving furniture from St. Charles to O'Fallon, which included a piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from All Star Moving LLC
Thank you very much for the review and rating, Member! We enjoyed helping you with your move. When it comes down to it, sometimes the boss has to show the employees that he can still work right next to his team members and keep up! Good luck in your new home and we look forward to your call for your next move. Again, thank you! - Matt

Contact information

333 Leffingwell Ave Ste 127, Saint Louis, MO 63122

http://www.allstarmovingstl.com

Service hours

Sunday:
8:00 AM - 12:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Delivery Service

FAQ

All Star Moving LLC is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 12:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

All Star Moving LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, All Star Moving LLC offers free project estimates.
No, All Star Moving LLC does not offer eco-friendly accreditations.
No, All Star Moving LLC does not offer a senior discount.
No, All Star Moving LLC does not offer emergency services.
No, All Star Moving LLC does not offer warranties.
All Star Moving LLC offers the following services: Residential & commercial moving. Furniture delivery. Piano moving. Hot tub moving & delivery. Packing & unpacking. Furniture assembly. Disassembly. Crating. Antique delivery. Long distance moving.
We do not offer construction or day labor services.

Contact information

333 Leffingwell Ave Ste 127, Saint Louis, MO 63122

http://www.allstarmovingstl.com

Service hours

Sunday:
8:00 AM - 12:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM