All American Appliance Services LLC

John canceled the cycle and told me to do that if it happens again. He said it was a valve, but it would be a long time before I needed to do anything about it. I was impressed about his honesty, because I wouldn't have known any different and would have put out $200 to get a replacement. Carol Wallace

It took one visit to diagnose, and a return to install the special ordered part. I watched the tech work, and he was thorough and efficient. The repair on the 10 yr old dryer was as much as 1/3 it would have cost to replace the unit. Borderline cost-benefit.

Problems with the clothes dryer identified and resolved quickly. Refrigerator issue is still a work in progress as resolution has not yet been confirmed.

On time, professional, personable. The repair was done quickly and the price was reasonable. The best appliance company I have used in many years. I highly recommend!

Courteous, efficient and excellent repair. Will definitely hire again if needed.

Tech was timely, quickly diagnosed what was wrong and evaluated part availability. Wasn’t able to fix that day but came back two days later first thing and got the repair done. Washer works like a charm now.

I have used them wice in the last four years to fix my washing machine. Both times it was an urgent situation in which they came out promptly to fix. The same person came out both times over a year apart and was great (I wish I could adopt him). Both times it was a switch that we apparently were breaking by dropping the lid down too hard, mixing light and heavy fabrics and letting the machine run unbalanced (yes, I have now learned my lesson and no problems since). They have evening hours which is a huge bonus.

The repair technician, Andy, was super knowledgeable and was able to solve our problem.

great. on time. knowledgeable and friendly installer

John fixed the dryer quickly, on time and for a reasonable price.

Company responded same day to my query for service. Made an appointment and plumber arrived early to do the job. Got in, replaced the disposal and was on his way. Excellent job all around.

The machines I needed work on were incorrect on Andrew's work order but it didn't matter. He knew what each problem was and ordered the necessary parts. He came back 2 days later and finished the job. I was very impressed and originally thought both machines were toast. Andrew said he knew what they needed - he was right and I now have 2 machines working like new. They are a bit pricey but it is WELL worth it to get the job done right. I recommend them and would hire them again.

The technician diagnosed the problem right away, & had the part in his truck. My washer would not drain, due to a faulty lid switch. Overall, it was a great experience!

The responsiveness of the company to my request, and professionalism of the tech who visited us was good. However, the tech was unable to do anything about the freezer because, according to him, our freezer model was one that could only be serviced by the maker (GE). According to the tech, this sort of information should have been apparent when I called to describe the problem. Instead I spent $69 to have a tech come and tell me something that the phone agent should have. Frustrating.

We were very pleased with the service we received from All American Appliance. They came out on a Saturday with no extra charge. The dryer was repaired and is working beautifully again. We felt like the price we paid was very fair for the work that was done.

He did not have an invoice receipt to give me. I paid a lot for this little labor/time and part. Had to call back fir service as what had worked before had stopped working.

We totally thought this wasn’t gonna get fixed today however the repairman showed up in the middle of a snow storm! Must have had 8 inches of snow on the ground by the time he arrived and we are in MO, that’s a lot of snow! Problem diagnosed and fixed immediately! One million thanks to All American Appliance!

Benji was sent out and before he got here it started working again so I cancelled. The next day it didn't work again. Benji came out on his day off and repaired it for me. Also, the parts that were not working correctly were just disconnected and he was able to fix them instead of charging me for new parts. How many repair places are honest enough to do that? The best part is that he raved about his company and how much he liked the owner and felt appreciated in his job. I highly recommend them for any repair work!

We have a 10 +/- year old Maytag dishwasher. The "Clean" indicater light kept blinking and we could not fix it ourselves. Per the online owners manual, we had to call a repair service company. It took no time for our techincian, Allan, to find the source of the problem; our HEATER ELEMNET went out...had a tiny crack in it. Also, Allan noticed that our door gasket was worn out and cracking (we knew the gasket was wearing out) ... we had that replaced too. Allan also shared his tricks of the trade in regards to what products were good/better/best to use with our Maytag dishwasher! We are 100% satisfied with All-American Appliance Services, Inc. and their technician Allan! (NOTE: The parts had to be ordered and shipped.)

Great! Our repairman was timely, prompt, thorough, and professional. He had all of the parts he needed and even identified another that he fixed quickly.

The repairs went great. My dryer no longer makes the annoying high pitched squeaky noise. Thanks!

Wonderful!! Vic Williams contacted me by phone shortly after I put in my request for help. He had never worked on my make of stove, but diagnosed the problem over the phone and my oven was ready to use. (What a God-send to a widow, whose husband used to solve all the household glitches!) Thanks, Vic!

Called Tuesday night 9 pm and was scheduled for Wednesday morning. Easy scheduling and very promp service. Tech was able to fix the problem same day. Thank you for saving my food. I highly recommend this company.

they came out to we paid them 69.00 to see what was wrong and they wanted 180.00 to fix it....too high.....I then called another company on the list and they charged me 117.00 for the whole job...!!!

My 19-year-old Kenmore refrigerator was no longer cooling and the freezer was quickly thawing out. First, I called Sears Home Services and got transferred to a call center. I was informed that a diagnostic service call would cost $125. Any parts and labor would be incremental. The earliest possible opening available was more than a week away. The call center agent then tried to upsell me, stating they would only charge me $80 for diagnosis, parts, and labor...provided I agreed to be billed $49 each and every subsequent month for coverage for all my appliances. Left with a bad taste in my mouth, I pulled up Angie's List and found All American Appliance. I spoke to Alex who -- unlike the Sears call center agent -- knows how to repair a refrigerator. In an attempt to diagnose the problem, Alex asked me several questions. He offered a hypothesis as to what might be causing the problem and suggested a corrective action. He scheduled a service call within 48 hours, but asked me to call him prior to the appointment to see if the corrective action worked. It did! I called Alex back, canceled the appointment, and thanked him for his time and expertise. Clearly, Alex was focused on providing great customer service...not on making a quick buck. That said, I will most definitely call All American Appliance if / when I need help in the future.