All American Appliance Services LLC

Extremely competent and professional. Would hire again.

They required $69 to come estimate. That was deducted when we hired them to do the work. They replaced a water pump and I asked them to look at the timer and they replaced that as well. It was all done for under $335. I was grateful it was no more than that. They also helped us sort out the balancing issues we have had with the machine and didn't charge for that. It was a great experience all around. Did wait but one day for the parts.

The F9 code on internet showed a problem with oven door lock. Nick did not think that was the problem area. He said he had a idea what the problem was but would not proceed until he talked to GE Tech support. He was right and a blower motor was problem. He ordered the part replace fan and check old fan and that was the problem. I would always us Nick, friendly, professional, and very knowledgeable. 12 out of a 10!

They went out of their way to get the job done at s time that was convenient for me. Very professional and courteous service men, Johnny and.Ben. The Manager, Boris, is exemplary in seeing that the job is done in a timely manner. Quality work! I will hire them again if needed. Thank you!

It took 2 visits to successfully diagnose the cause of our problem. The water valve for the ice maker had to be replaced. The work was good. The price was high but within the range of reasonable. We paid just under $200. Our problem was it took 2 weeks to get the problem resolved and get our ice maker working again.

I was impressed with the responsiveness after I contacted them via email. I sent an email later Sunday night and got a phone call at around 7 the next morning. We set up a time and the technician arrived within the window stated on Thursday. They couldn't get the job done that day. The technician lived close to me so we arranged for me to be the last appointment the following Thursday. I rearranged my schedule on that day to accommodate the later arrival. I get a call from the technician at 9:15am and they said they would be at my place later in the morning. I had to remind them of the arrangement made last week which was totally their idea. I'm not sure why they forgot about that. I got a call a little before 1:20pm stating they would be at my place after 3pm. I heard nothing until 5pm when they called stating they would be at my place in 20 minutes. They showed up an hour later. at 6pm. They called 20 minutes prior to apprise me they were in traffic in Manchester (surprise surprise). The dryer got fixed pretty quickly. The garbage disposal was another deal. After working on it a while, they had to go to the hardware store for something. They came back and worked on it some more. It was 8:45pm by this time when they said they would have to get another garbage disposal and install that. We made arrangements for them to come a third time tomorrow night. This has been way too complicated and it is taking way too long. I don't want to hire them again.

#1 was a 1 yr 8 month old Whirlpool dryer used in small business, so used a LOT and a fan belt was wearing out already. He fixed it, cleaned out inside and did a bit of a tune-up. #2 was a 2003 yr Estate (old Kenmore) dryer with door safety switch not working. He fixed it despite it's age and found a part in truck that would work...we both agree it's often better to repair these older models and keep em around cause the newer ones designed to fail very quickly & many made in other countries as cheap as possible. Both guys experts, friendly and cleaned up afterwards.

The service reps were professional. They explained everything, and showed me the damaged components.

Great! Mike S. came by and got the fridge back into working shape, charged me a fair amount, then went on his way. Exactly what I needed. 10/10, would hire again.

Repaired clothes washer as it was leaking from the front door of the washer. He explained the reasons why it happened and then made another appointment when the part arrived and replaced the washer around the door. I was very satisfied with the work that was done.

Repair went smoothly and efficiently. Great customer service.

Dyer was tumbling but was not heating up. Technician found the hi-limit thermostat tripped and he reset it and it worked while he was here but tripped again after one load the next day. They ordered a hi-limit switch after I called and installed it as soon as they received it. They applied some of the cost of the first visit to the second. Overall they did a very good job. Cost seemed reasonable. Prompt service after I called, within a couple of days. They do work on the weekends but when I called they did have a 3-4 day back log for the Bosch technician. I would use them again and recommend them to others.

It needed to be replaced. The new one works perfectly.

Repairman arrived on time and immediately found the problem - I needed a new motor. This dryer is about 10 - 1 2 years old, so I did not want to replace the motor. I was charged $69.00 and repairman told me if I changed my mind within the next 30 days he can apply the $69.00 to the cost of the new motor. After looking at the cost of new dryers online I decided to have All American Appliance order a new motor and install it. Additional charge was $270.00, total charge was $339.00. Repairman was very efficient and knowledgeable of appliances. I now have a good company to call when I have an appliance needing repair .

The job was done well as far as I know. What I don't like is their coupon for Free Service Call (with repair over $69). The coupon is fake coupon and doesn't have any value. They just quoted me a total repair cost around $200 and said that has already applied the coupon and can't take out the $69 Service Call Fee. For the dishwasher repair, $200 is just the market price including the service call. You can find any appliance repair company to get the job done around $200. So no any extra benefit for this coupon. If you want select All American Appliance Service Inc, please don't be attracted by this coupon. Just make you decision as if no coupon.

He was polite and honest about the repairs needed, and if it needed to be replaced.

The dryer went fine. There was an issue with the ice maker, that caused a second trip. We first disagreed on the solution. They heard my side of the story, understood it, and made things right - even though it may not have fit into their normal mode of operation. This earned them high marks and my respect. I gave them a "B" on cost because I did not have anything to compare their cost to.

Perfectly. Totally and highly recommend. Allen is very nice and knowledgeable. Got right to work, kept me informed of what he was doing. Very careful of my house. Nice person, good work. He was easy to talk with and ask questions. I've used All American previously for an Electrolux Range and a GE washing machine. Those experiences were positive as well. I now call them whenever I have an appliance problem.

We have used this company numerous times in the past and have always been pleased with the work done including this time. Their technician, Allan came initially on Wednesday (1/17/18) and identified the repair that was required for our washing machine which was not spinning during the spin cycle. Allan also thought he smelled a possible gas odor. He check with his gas detector and could not locate a leak but recommended replacing the old flex gas line with brass connectors with a stainless steel flex line. He also recommended i call the gas company after he left. He scheduled his next visit for Saturday (1/20/18) to bring the parts to fix the washing machine and replace flex gas line pending gas company inspection. Side note, gas company inspector came within the hour and determined that there was a leak where the dryer flex line attached to the gas pipe. Gas Inspector detached the flex line and capped the gas pipe. Allan came back on Saturday with the required parts. First he replaced the flex gas line to the dryer and due to moving the dryer, had to add new clamps to the dryer vent. Then he fixed the washing machine which required taking it a part to get to the transmission. I was very impressed with Allan. During both visits, Allan was very good at answering my questions and gave clear explanations on what he was doing. He made sure everything was done properly even though it took longer than the estimated time of the appointment. Next time I need an appliance repaired I will call All-American Appliance Service and specifically ask for Allan.

It is a 14 year old refrigerator leaking antifreeze. It was good to get the diagnosis otherwise we would be wondering if all that was needed was a simple repair. The repairman was very professional. I especially appreciated how quickly they were able to send someone out.

Quick response to my call for repair service of my drier. Showed up on time and repaired my drier. Had the part needed in the van. Repairman was courteous and answered all my question. Would use AAA Service again.

Everything was done as promised, on time. We needed a new "brain" (computer) for our refrigerator.

follow-up service was required after the repair visit; the management was very responsive and the issue was resolved to our satisfaction

Very well. Mike was great and very professional.

Very well. Job was completed quickly. The repair man was knowledgeable and professional. Yes, I would call them again.