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AFFORDABLE COMPUTERS, LLC.

Computer Repair, Computer Sales

About us

Affordable Computers LLC provides on-site computer repair and sales to small business and residential customers in the St. Louis Metropolitan area. We do not charge for travel and we don't require maintenance contracts. Billing is hourly or flat rate depending on the job.

Business highlights

28 years of trusted experience

Services we offer

DESKTOP COMPUTER REPAIR, LAPTOP REPAIR, NEW & USED COMPUTER SALES, COMPUTER UPGRADES, WIRELESS & WIRED NETWORK INSTALLATION/REPAIR, VIRUS AND SPYWARE REMOVAL, OFF-SITE BACKUP, REMOTE DESKTOP SUPPORT.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

Antony K.
01/2015
5.0
computer repair
  + -1 more
They strictly provide on-site service as they do not operate from a store front. They can typically provide same-day repair service, a lot of times within a couple hours of your call. We also don't charge a travel charge like other places. Top-notch technicians, charge competitive labor rates, and provide top quality products and service that can't be beat !!! The Techs are very friendly and efficient, I would never go anywhere else ever !!!
Description of Work: Repair my PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ELAINE F.
03/2014
5.0
computer repair
  + -1 more
Everytime he left we were able to use the program more efficently and had been taught skills that enabled us to "trouble shoot" more effectively. I am not very good with computers,so I probably needed more support than average.Sometimes I would call about a problem in the morning and Brian would be there in the afternoon to solve my problem My husband is having some "senior memory problems",so I have had to assume a more active role in the daily running of the business.I feel that I can trust the Affordable Computer team to be honest and dependable in keeping our computer up and running smoothly.
Description of Work: Brian came to my husband's office to help us with problems we encountered in learning how to use the new computer program he had installed to run his business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carolyn G.
07/2013
5.0
computer repair
  + -1 more
Computer was locking up and was also giving me unwanted tool-bars and things that I could not delete. Affordable Computers were here the day after I called, and they were on time. They had to take my PC to the shop for repair/cleaning of virus and infections. They installed/updated spyware, downloaded all the available updates and optimized the boot time. I had my computer back the next day and it has been working well ever since. I would definitely recommend this company. Everyone was very professional and courteous.
Description of Work: Fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Martin H.
09/2011
5.0
computer repair
  + -1 more
Great job
Description of Work: Had a problem with wireless network, which I couldn't resolve. Tech Brian diagnosed and resolved within an hour, and everything has been perfect since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Mary R.
08/2011
5.0
computer repair
  + -1 more
They did a wonderful job!
Description of Work: They came out to repair my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Ray A.
06/2007
4.0
computer repair
  + -1 more
They came and picked up our computer. They did not call us back with an estimate. When I called they asked me if I had the installation CD to re install Windows. They called me back Friday and said it would be done maybe that day or Monday. He then gave me quote of $250 which was fine. My computer was returned and re connected it. He asked me if there was anything else I needed and I said no. My wife logged onto the computer a few days later and none of our programs are coming up. I wouldn't use them again due to their lack of communication and not mentioning we wouldn't be able to pull those programs up again. The final cost was $188 which was fine but there was some combination problems as well with the price. Nice guys but poor communication.
Description of Work: Computer locked up and the DSL provider said it was a worm/virus.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$188

Response from AFFORDABLE COMPUTERS, LLC.
WE CALLED THE CUSTOMER AT LEAST 5 OR 6 TIMES AND KEPT HIM UP-TO-DATE THROUGHOUT THE ENTIRE PROCESS. WE EVEN WENT OUT OF OUR WAY TO TRACK DOWN RECOVERY DISKS FOR THE CUSTOMER'S COMPUTER SINCE HE COULDN'T FIND HIS. THAT ALONE TOOK 3 DAYS, AND THE CUSTOMER TOLD US HE WAS IN NO HURRY. WE HAD HIS PC IN OUR SHOP FOR A TOTAL OF 5 BUSINESS DAYS. AS FAR AS HIS PROGRAMS NOT BEING ON THE COMPUTER WHEN WE RETURNED IT, WE EXPLAINED EVERYTHING TO THE CUSTOMER ON THE PHONE AND AGAIN AT TIME OF DELIVERY, BUT HE SAID HE WOULD TAKE CARE OF LOADING PROGRAMS HIMSELF. WE DID, HOWEVER, BACKUP ALL OF HIS DATA AND RESTORED IT AFTER THE FACTORY RESTORE. THE CUSTOMER IS NOT COMPUTER SAVVY AND IS GIVING US A BAD RATING FOR HIS LACK OF KNOWLEDGE. WE EVEN TALKED TO THE CUSTOMER AFTER THE REPAIR AND RE-EXPLAINED EVERYTHING, BUT HE JUST CAN'T COMPREHEND THE FACT THAT PERFORMING A FACTORY RESTORE MEANS JUST THAT...OUR PAST RECORD ON ANGIE'S LIST AND THE BBB SPEAKS FOR ITSELF. WE GO OUT OF OUR WAY TO EXPLAIN EVERY ASPECT OF THE REPAIR EVERY STEP OF THE WAY, AND WE ARE THE MOST AFFORDABLE SERVICE COMPANY AROUND THAT PROVIDES ON-SITE SERVICE AT NO EXTRA CHARGE.

DANA M.
10/2006
5.0
computer repair
  + -1 more
They quoted us a price over the phone, then came and picked up our computer and returned it in a day or so. They removed all viruses and spyware and they added some anti-spyware, anti-virus protection to our computer. They charged us the same amount they quoted us over the phone. There were no extra charges for picking up our computer and returning it.
Description of Work: Our computer was not working. They removed viruses and spyware from our computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Elizabeth C.
10/2006
5.0
computer repair
  + -1 more
They came promptly when they said they would. They were professional, got right to work, and fixed the problem.
Description of Work: My computer was fried by one of the summer storms. I called Affordable Computers, which I found in the Yellow Pages. They found that the modem was burned out, and they took the tower away to fix it in their shop. In the shop, they found that the motherboard was bad too. They replaced both and did some fine-tuning. Then they brought the tower back and hooked it all up again. Afterwards, it worked fine. The minimum labor charge of $75 covered all the labor and both trips to my house. The rest of the cost was the motherboard and modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234.59

    Contact information

    2739 MOUNTAIN TOP DR, Saint Louis, MO 63129

    www.ac-stl.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    AFFORDABLE COMPUTERS, LLC. is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    AFFORDABLE COMPUTERS, LLC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, AFFORDABLE COMPUTERS, LLC. does not offer free project estimates.
    No, AFFORDABLE COMPUTERS, LLC. does not offer eco-friendly accreditations.
    No, AFFORDABLE COMPUTERS, LLC. does not offer a senior discount.
    No, AFFORDABLE COMPUTERS, LLC. does not offer emergency services.
    No, AFFORDABLE COMPUTERS, LLC. does not offer warranties.
    AFFORDABLE COMPUTERS, LLC. offers the following services: DESKTOP COMPUTER REPAIR, LAPTOP REPAIR, NEW & USED COMPUTER SALES, COMPUTER UPGRADES, WIRELESS & WIRED NETWORK INSTALLATION/REPAIR, VIRUS AND SPYWARE REMOVAL, OFF-SITE BACKUP, REMOTE DESKTOP SUPPORT.

    Contact information

    2739 MOUNTAIN TOP DR, Saint Louis, MO 63129

    www.ac-stl.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed