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Absolute

Countertops and Backsplashes, Marble and Granite, Kitchen and Bath Remodeling,

About us

Since 1999, Absolute has provided the best customer service, product and experience available. We take pride in knowing that an investment with Absolute is really an investment in your family. We know that once a kitchen countertop is completed, it will be something used on a daily basis. We approach every project knowing this and believe our success is backed by our customers’ complete satisfaction.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Full service natural stone and Quartz countertops provider. Extensive showroom for Quartz and granite.

Services we don't offer

We do not do repairs, marble-corian, laminate or cultured countertops. No tile sales or installation. We do not do cabinets.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 139 reviews

Matt W.
04/2017
5.0
countertops
  + -1 more
Excellent!
Description of Work: New counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim L.
03/2016
3.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: Installed granite countertops. No follow up calls. Took final payment at install. Never called to confirm satisfaction. Installers very eager to get payment. Did not re-install drawer tracks properly that they removed to cut opening for cooktop. |Very difficult to schedule initial measurement visit. |Used them because of Angie's List ratings. Concerned these are bogus.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$6,000

Response from Absolute
thanks you for the Review. I started looking first thing this morning to see where and how we could have received a review this low. At first I could not find the job and I thought it was for another company! eventually I realized teh job is under your wife's name. I got out the old job folder from 2014 and looked in our notes to see if anything stood out. Here is what I found: The contract was signed on October 8, 2014 and the job was completed and paid for on Oct. 30th. A signature was given on our job completion form indicating all was done professionally and to your satisfaction. We then attempted to call you (your wife I assume) on 11/12/2014, 11/20/14 and 12/2/14. This is documented by our outside customer service rep. We call each customer up to 3 times to get feedback but after 3 tries, stop calling. I'm sorry you were frustrated with the scheduling process and I do apologize for teh drawers being replaced incorrectly. I'm sure we would have sent someone right out had we known there was an issue. If there is anything else I can do, please call the office and ask for Sander.

Matt S.
11/2015
5.0
countertops
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

GEORGE W.
11/2015
5.0
countertops
  + -1 more
unknown
Description of Work: They installed a new counter top. Job went very well and we are pleased with the results.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sara K.
10/2015
5.0
countertops
  + -1 more
unknown
Description of Work: needed countertop shaved to make room for new sink. They got me in first thing the next morning and cleaned up their mess for a reasonable price, and the set the sink for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard C.
08/2015
5.0
countertops, remodeling, home remodeling, marble & granite
  + 2 more
unknown
Description of Work: Enlarged granite cutout in my kitchen island by 1/4" so new slide-in gas range would fit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Bridget H.
07/2015
5.0
countertops
  + -1 more
unknown
Description of Work: Installed granite countertop. They did great, even after changing the height by 1/2 inch- still installed on time. 2 weeks from first contact to install.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

SARAH K.
06/2015
3.0
custom cabinets, countertops
  + 0 more
unknown
Description of Work: Purchased new countertops in kitchen and 2 baths and cabinets in 2 baths. Good product, but lousy communication and customer service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$6,000

Response from Absolute
Hello. I am surprised at a number of things. The first is that your review has come 20 months after initiating your project. The second is that your experience was as poor as you've stated. The third surprise came when I looked back at our "follow up" call from August of 2013 and you gave us a 9 out of 10. You even mentioned a plumbing issue which we discussed was a plumbing problem and not a countertop problem. I left you a voice mail in hopes that you will return my call to discuss your experience. We are always looking for ways to improve our deliverables.

Patricia R.
04/2012
5.0
ceramic tile, marble & granite
  + 0 more
They were fantastic and they have great service. The owner was great. The guy that cut the stone was phenomenal. He did a great job. The people that work with the owner everyone of them was fantastic.
Description of Work: We used Absolute Tile and Stone for putting granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

mary Z.
01/2012
5.0
marble & granite
  + -1 more
.They have been amazing to work with and have taken the time to explain their work as they complete it. They have really taken the time to answer all our questions and concerns. I have been very happy with them.
Description of Work: .This company put the granite on our kitchen counter top.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Absolute
Thank you very much! It's been a pleasure working with you as well. Go Blues!

peggy F.
11/2011
4.0
countertops, remodeling, home remodeling, marble & granite
  + 2 more
Two installers did the original work. One was a journeyman and one was a newer less experienced employee. A day or two after they had completed the work we noticed a problem. I called and they immediately came out and fixed the problem. They also made a couple of extra little granite shelves as a gesture of good will. Although I don't like the problem that we found, I will hire this company again as they stood behind and backed up their work and they had the lowest price.
Description of Work: This company furnished and installed granite countertops and backsplash in the kitchen.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

DANIELLE E.
09/2011
5.0
countertops
  + -1 more
The experience was really great from start to finish. From the initial contact through the install, it went very smoothly. I knew exactly what I wanted; these guys made it easy and were extremely competitive on price. The process took two weeks from start to finish. Even though I was worried about initial seam placement, they assured me that it would look great and they were right...you can't see it unless you know where it is. These guys are highly recommended.
Description of Work: Absolute Tile and Stone installed new granite countertops in my existing kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Absolute
We are ecstatic that you are so pleased with your experience at Absolute! A review is the ultimate way to show your appreciation and to let others know what to expect when looking for new kitchen counter tops. Thank you for having an eye for detailed and quality craftsmanship. We really appreciate it.

Katherine B.
08/2011
5.0
home remodeling
  + -1 more
I didn't dislike anything about them. We were extremely pleased. He was extremely on top of things. He continued to follow up with us. We were happy with the quote. We were impressed with the level of knowledge he had for us. He gave us a lot of feedback and opinions.
Description of Work: They gave an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Absolute
Thank you for your review. We appreciate any feedback and look forward to working with you in the future.

Stephanie H.
08/2011
5.0
countertops, marble & granite
  + 0 more
Became very upset with the company I was using for Granite and Marble countertops. Too expensive, not responsive, wanted better service, Looked in the phone book and interviewed companies, the owner, Sander Coovert, answered the telephone and worked with me, personally. Gave me a great price, wonderful countertops, very quickly. Would recommend Absolute for all granite and marble needs.
Description of Work: Marble dresser tops. Kitchen countertops. Fabulous prices, great customer service Beautiful products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Absolute
Thank you member, it has been a pleasure working with you!

Debbie L.
08/2011
5.0
countertops, home remodeling, marble & granite
  + 1 more
Sander (the owner) and his crew were wonderful to work with. When we updated our kitchen we wanted to retain some of the character of our 1958 ranch-style home. I discussed my thoughts and ideas with Sander and Mike (the tile guy). They helped us come up with a plan that enabled us accomplish our goals as we worked through the renovation process. They provided timely bids to help us budget and evaluate how/when we needed to proceed. They worked with us on the timing of the project so that we could manage the other jobs that needed to happen. The crew installed the counter-tops on the date they had promised and the tile was also installed on schedule. (Actually, I called Mike prior to the tile installation and asked that they install it a bit later to accommodate us and he did that.) The last day, when they came to apply sealant to the tile, Mike advised us on the care and maintenance of the tile and Caesarstone. We love our new kitchen! Thanks to Sander, Mike, and the installers! You are a great team.
Description of Work: The company installed new Caesarstone countertops and new tile backsplash and wainscot in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Absolute
Member, It was a great pleasure to work with you! We really appreciate you taking the time to inform others about your experience with Absolute! We will not settle for anything less than a customer who is completely satisfied. Please call us anytime and we look forward hearing from you again.

William R.
08/2011
5.0
countertops, home remodeling
  + 0 more
Their installers were great. They were very professional, quick, and very pleasant. I would use their service in the future.
Description of Work: Absolute Tile and Stone installed the countertops and did a bunch of work in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute
Thank you for your business and taking the time to write a review. It was a pleasure working with you and we appreciate your comments. We look for forward to hearing from you soon.

Robert B.
08/2011
5.0
countertops, marble & granite
  + 0 more
After emailing them pictures and a drawing with measurements (same as with all companies I got quotes from) theirs was the best, but basically very similar to the others. I went down to their site and picked out a slab of granite. Templating was a few days later. They then worked me in earlier on the schedule than expected, so turnaround time from templating to install was only 8 calendar days (they say 10 business days as typical wait time). Sander was easy to work with on the sales side, and Rob who templated and helped with the install was very professional. Great experience.
Description of Work: Absolute tile and stone did an excellent job. Cut and installed granite counter tops, relatively small job. Easy to work with, accurate estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Janet W.
07/2011
5.0
countertops, marble & granite
  + 0 more
From the very first appointment, things went very well. Jeff listened to my vision. I wanted an updated kitchen that would look wonderful without breaking the bank. Something that would be attractive to buyers when I eventually put my condo on the market. After hearing me out, I received a tour of the facility and met those who would be making my project a reality. I saw a whole price range of granite, marble, and stone. Jeff sent me an estimate with the pricing from low to high. I decided on an in-stock granite that would be perfect for my kitchen. Soon after I put down a down payment, I was told that things would start rolling in a couple weeks. A couple days later, I received a call to say that there had been an appointment cancelation, and they were ready to come out and measure for my template. On my next visit, I was shown five large pieces of the granite I choose. After picking my slab, they taped out my template so I could visually see what the countertop would look like. I chose to have family members tear out the old countertop (saved some money). The following week they came out and installed the granite top and that same week they came back to install the backsplash. It looks gorgeous! I would definitely use this company again. They made me feel like I was the only customer they had. Not only did they treat me well, but they were the cheapest of the five bids I received. Fantastic price, service, and quality!
Description of Work: Absolute replaced my old formica countertop with a beautiful granite one. They also installed a new stainless steel sink and reconnected my

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Mary C.
06/2011
5.0
countertops, home remodeling, marble & granite
  + 1 more
We have a relatively small kitchen so this was a small job, but the people at Absolute were responsive to every question and request. They were flexible during the measurement to add and price extras that I requested, and worked with me to allow me to select an alternate piece for a mantle when there was not enough of the kitchen material. They were responsive to every call, showed up on time for every appointment and installation, and did an outstanding job with a very beautiful piece of granite.
Description of Work: Granite countertops, windowsill, and a fireplace mantle, installation, with a single bowl stainless steel sink and installation included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

THAI N.
06/2011
5.0
countertops, marble & granite
  + 0 more
Sander, the owner, spent some time to educate us on different materials. They estimated several options to meet our budget. They worked hard to help us achieve our dream kitchen at a great price.
Description of Work: Absolute Stone and Tile was the least expensive quote out of 3. They were very nice and professional. They went above and beyond to meet our deadline. It was relatively a small project compared to their other big expensive homes but they treated me like I was just as important. I've recommended them to all my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Peter V.
06/2011
5.0
countertops, marble & granite
  + 0 more
Absolute was very helpful in first taking us to the granite dealers and assisting us in selecting granite. We visited almost all the granite dealers and had several fabricators give us bids. We were recommended to Absolute and never had cause to select another. They were competitive and went out of their way to insure all our concerns or questions were addressed. All Absolute personal were friendly, professional and excellent, from the salesmen to the installers. They worked with me to remove the countertops and reinstall after the layout was complete so we could use them until the granite was fabricated. We visited their manufacturing area to witness the layout and they laid the granite flat so we could see exactly what it would look lite when cut. Installation was a little tricky but the results were excellent. We are very happy.
Description of Work: Helped select granite, fabricated the countertops for the kitchen, island and bar and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kristin K.
08/2010
5.0
countertops, marble & granite
  + 0 more
Everyone from Jeff who was extremely knowledgeable to Joe and Victor who templated and installed the granite and were very meticulous with the details were very in tune with what my husband and I wanted. You have to look very hard to find the seam in our countertop where the two pieces were joined and the way Joe and Victor shimmed the counter up to match perfectly was incredible. We even went back to look at remnant pieces of granite for our hearth in front of our fireplace and again, perfect piece for our living room, and the install was perfect. I'd highly recommend this company to anyone wanting a great value for an exceptional product.
Description of Work: Absolute Tile was wonderful from picking out my granite countertops to installation. Jeff took me next door and walked me through the granite warehouse until I had chosen the slab that was perfect for us. Absolute then came to template my countertops at my house and the countertops were installed less than 2 weeks later as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Absolute
Thank you for the review! It is nice to know that our hard work is paying off! Sander Coovert Owner

Erin T.
07/2010
3.0
flooring contractor
  + -1 more
he estimate was for about $1000. It was a little more than the other quotes I had received. However, the reason why I didn?t use them was because there were mistakes in the quote. They misquoted me by $600 and I had to catch the mistake. They gave us a quote for the wrong quantity. I chose another company for the work.
Description of Work: Absolute Tile and Stone gave me an estimate for backslash tiles.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,000

Response from Absolute
Unfortunately, some of the specialty tile companies are charging us by the piece instead of by the square foot. On rare occasions, estimates are created using sq ft quantities when number of pieces is required. I am truly sorry for the inconsistency and we will do better next time.

William B.
05/2010
5.0
flooring contractor
  + -1 more
Excellent. Great attention to detail. They told us at the start what to expect and that it would take a week. They were on time every day for a very big job. Their precision in laying tile was remarkable.
Description of Work: Sold and installled 900 sq ft. of porcelin tile. It required removing rugs and vinyl flooring, leveling floor, installing tile, and grouting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Pamela F.
01/2010
3.0
countertops
  + -1 more
The story has a happy ending but it is not a pretty story. I began with a contact in October 2009, the job was not completely finished until December 31, 2009. The initial visit from the sales person went great. The measuring was set for early November but when the worker arrived the countertops had not been removed (because someone failed to schedule removal) so he could not make the pattern. We rescheduled for Monday after Thanksgiving. Installation was to be scheduled for Monday, December 21, but someone scheduled it for January. So here it is 3 days before Christmas and I have no countertop and no sink. I am washing dishes in the bathroom. The stone had not been cut but they did get it cut and installed in on Tuesday, December 22. However, they installed the wrong sink and had not included the backsplash in the order. Now I had sink and countertop but no stone remained for the backsplash. The company purchased additonal stone from a competitor and installed the backsplash on 12/31/09 at no additional charge to me. This was really a nightmare on December 22 BUT the company took full responsibility for all the scheduling problems and incorrect orders and rushed to get the job completed. The installers were great. They were very professional and did a wonderful job. They assured me the job would be completed before the new year and they kept their promise to me. I truly believe this entire thing was an aberation for this company. They are very good people, professional, courteous and want to give you want you want. The kitchen now looks great and I am very happy with it
Description of Work: removed countertops and sink, installed new countertops and sink including removal of old countertop and all plumbing work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$3,992.64

Contact information

10370 Page Industrial Blvd, Saint Louis, MO 63132

http://www.absoluterocks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
General Remodeling,
Ceramic Tile,
Stone and Gravel,
Flooring Sales and Installation,
Cabinet Making,
Concrete Pouring and Repair

FAQ

Absolute is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Absolute accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute offers free project estimates.
Yes, Absolute offers eco-friendly accreditations.
No, Absolute does not offer a senior discount.
Yes, Absolute offers emergency services.
Yes, Absolute offers warranties.
Absolute offers the following services: Full service natural stone and Quartz countertops provider. Extensive showroom for Quartz and granite.
We do not do repairs, marble-corian, laminate or cultured countertops. No tile sales or installation. We do not do cabinets.

Contact information

10370 Page Industrial Blvd, Saint Louis, MO 63132

http://www.absoluterocks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM