internet service, cable tv service, cell phone service, landline phone service
 + 2 more
I think that they are expensive and if I could find a better alternative that I knew that I would be satisfied with I would get it. The landline is fine, the cable is okay, the internet is too slow. They advertise speeds but they don't tell you that you are too far from the node to get fast speeds. Their internet service is not good. If you can get a hold of someone in customer service that is not in a foreign country and speaks English then they can fix you up. The chances are you'll end up with somebody in India or in the Philippines or in Vietnam, frequently that you can't understand and you never know what's going to happen after that. The field people are wonderful. They are very helpful and will spend the time that is needed. I think that they could upgrade their service to give us better internet service.
Description of Work: I have internet, cable, and telephone both landline and wireless with AT&T.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
WIlliam B.
05/2016
2.0
internet service
 + -1 more
I think that they are expensive and if I could find a better alternative that I knew that I would be satisfied with I would get it. The landline is fine, the cable is okay, the internet is too slow. They advertise speeds but they don't tell you that you are too far from the node to get fast speeds. Their internet service is not good. If you can get a hold of someone in customer service that is not in a foreign country and speaks English then they can fix you up. The chances are you'll end up with somebody in India or in the Philippines or in Vietnam, frequently that you can't understand and you never know what's going to happen after that. The field people are wonderful. They are very helpful and will spend the time that is needed. I think that they could upgrade their service to give us better internet service.
Description of Work: I use AT&T for internet.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
WIlliam B.
05/2016
2.0
cable tv service
 + -1 more
I think that they are expensive and if I could find a better alternative that I knew that I would be satisfied with I would get it. The landline is fine, the cable is okay, the internet is too slow. They advertise speeds but they don't tell you that you are too far from the node to get fast speeds. Their internet service is not good. If you can get a hold of someone in customer service that is not in a foreign country and speaks English then they can fix you up. The chances are you'll end up with somebody in India or in the Philippines or in Vietnam, frequently that you can't understand and you never know what's going to happen after that. The field people are wonderful. They are very helpful and will spend the time that is needed. I think that they could upgrade their service to give us better internet service.
Description of Work: I use AT&T for cable service.
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Service Categories
TV Service - Cable,
Internet Service,
Phone Service - Landline,
Phone Service - Cellular
FAQ
A T & T WIRELESS is currently rated 2 overall out of 5.
No, A T & T WIRELESS does not offer free project estimates.
No, A T & T WIRELESS does not offer eco-friendly accreditations.
No, A T & T WIRELESS does not offer a senior discount.
No, A T & T WIRELESS does not offer emergency services.