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A FEMININE TOUCH

1.8(
2
)

Interior Painting, Wallpaper

About us

Painting and wall paper hanging Wall paper removal Wall repair Wood refinishing and staining

Services we offer

Painting and wallpapering

Amenities

Accepted payment methods

Check

Reviews

1.82 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
1.8
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-2 of 2 reviews
Emily T.
12/2011
1.0
wallpaper, interior painters
  + 0 more
Don't use her, period.
Description of Work: Kristy was very pleasant on the phone and came to our house to do an estimate. I should have known something was up when she asked what a previous paper hanger bided- she said she would charge me $400 to hang grasscloth wallpaper and asked me to pick her up some wallpaper sizing. Though more expensive, I wanted to support a female in the home industry so I booked a job with her. She never showed up or called. After several unanswered calls, I've given up. Just thankful I didn't pay her up front... in this bad economy I shocked that someone in her industry can't keep an appointment or even call to let me know she no longer wants the job. Very disappointing.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A FEMININE TOUCH
Attention all contractors ! Do not work for this customer, period. She seems to have anxiety issues and does not listen well! I never did any work for her. I came to her home and gave her an estimate I Told her I could start the job the day after Christmas but not early in the morning. It would be late morning or early afternoon . and that I would call her when I was on my way. I specifically said not in the early morning since it was the day after Christmas.The day after Christmas at 1020am I found my phone on the charger when I was getting ready to call her to let her know I was on my way to her home. I noticed she had called me at 800 am and was wondering where I was and again at 1015 with a very anxious message that she found me unresponsive and unprofessional. and not to come. From now on I will put these times in writing and make the customer initial them as if it were a legal document.
ANN S.
01/2005
2.0
interior painters
  + -1 more
KRISTY WAS FAIRLY RESPONSIVE TO MY CALL FOR AN ESTIMATE. SHE CAME TO MY HOUSE THE DAY AFTER MY CALL, PROVIDED ME WITH A VERY REASONABLE QUOTE AND ADVISED THAT SHE COULD START THE WORK WITHIN TWO DAYS. SHE DID NOT SHOW UP ON THE DATE SHE WAS TO START, AND SHOWED UP THE FOLLOWING DAY, BUT ONLY FOR SEVERAL HOURS. SHE WAS SUPPOSED TO FINISH WITHIN THE NEXT WEEK. WHEN I RETURNED FROM BEING OUT OF TOWN, THE WORK WAS NOT FINISHED, AND THERE WAS NO NOTE OR MESSAGE AS TO WHEN THE WORK WOULD BE FINISHED. I FINALLY SPOKE TO KRISTY AFTER LEAVING SEVERAL MESSAGES. SHE FINALLY CAME BACK TO FINISH THE WORK SEVERAL DAYS LATER. SHE SPENT SEVERAL HOURS AND ADVISED SHE WOULD CALL ME ABOUT FINISHING THE LAST FEW TOUCH-UPS. I NEVER HEARD FROM HER AGAIN. I WAS VERY DISAPPOINTED IN HER RESPONSIVENESS & PROFESSIONALISM. THE QUALITY OF THEIR WORK WAS PRIMARILY OKAY, BUT NOT GREAT. I WOULD HIGHLY RECOMMEND AGAINST HIRING KRISTY, UNLESS YOU WANT A GOOD PRICE AND DON'T MIND THE HEADACHES.
Description of Work: KRISTY & ELIZABETH OSBURN PAINTED THE MASTER BEDROOM AND FIXED CRACKS IN WALLS IN SEVERAL ROOMS AND TOUCHED UP THE PAINT ON THE CRACKS.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$400
Response from A FEMININE TOUCH
showing up in 24 hours to give a bid is very responsive. The job I had to finish before I could start her job was taking a little longer than expected. Estimates on time frames to complete any job is just that... An Estimate. I came the next day and sealed the cracks. I had to wait for the sealant to dry. The next day I started sanding and painting.The home owner was out of town and had given me a key. I was at her home for 8 hours every day there after and finished the job in the time I had told her it would take . she left all rooms heavily furnished with little room to maneuver and yet I pain stakenly sealed all stucco grooves and and cracks most by hand with an elastic compound nor joint compound and painted all the rooms with nice crisp lines. Contractors are not computers and most of us work in good faith to start a job and finish in a timely manner. and deliver the best results possible. even though we are often asked to make a silk purse from a pigs ear.

    Contact information

    21 E DRAKE AVE, Saint Louis, MO 63119

    Service hours

    Sunday:
    10:00 AM - 3:30 PM
    Monday:
    8:30 AM - 6:30 PM
    Tuesday:
    8:30 AM - 3:30 PM
    Wednesday:
    8:30 AM - 6:30 PM
    Thursday:
    8:30 AM - 6:30 PM
    Friday:
    8:30 AM - 6:30 PM
    Saturday:
    10:00 AM - 3:30 PM

    Licensing

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Interior Painting,
    Wallpaper

    FAQ

    A FEMININE TOUCH is currently rated 1.8 overall out of 5.

    Sunday: 10:00 AM - 3:30 PM

    Monday: 8:30 AM - 6:30 PM

    Tuesday: 8:30 AM - 3:30 PM

    Wednesday: 8:30 AM - 6:30 PM

    Thursday: 8:30 AM - 6:30 PM

    Friday: 8:30 AM - 6:30 PM

    Saturday: 10:00 AM - 3:30 PM

    A FEMININE TOUCH accepts the following forms of payment: Check
    No, A FEMININE TOUCH does not offer free project estimates.
    Yes, A FEMININE TOUCH offers eco-friendly accreditations.
    No, A FEMININE TOUCH does not offer a senior discount.
    No, A FEMININE TOUCH does not offer emergency services.
    No, A FEMININE TOUCH does not offer warranties.
    A FEMININE TOUCH offers the following services: Painting and wallpapering

    Contact information

    21 E DRAKE AVE, Saint Louis, MO 63119

    Service hours

    Sunday:
    10:00 AM - 3:30 PM
    Monday:
    8:30 AM - 6:30 PM
    Tuesday:
    8:30 AM - 3:30 PM
    Wednesday:
    8:30 AM - 6:30 PM
    Thursday:
    8:30 AM - 6:30 PM
    Friday:
    8:30 AM - 6:30 PM
    Saturday:
    10:00 AM - 3:30 PM