Do get help with insurance claims before they head out of town.
Description of Work: The crew that performed the work was awesome but the management and office staff were slow to respond. They left town without paying some of their suppliers which looked bad on our end. The crews they hire really work hard and do quality work but the support doing things such as filing insurance claims is slow.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$30,000
Tyler R.
04/2010
2.0
roofing, siding
+ 0 more
They approach you with promises of fast and wonderful service at a very fair price. The roofing project was wonderful, but the siding project was a nightmare. The person that sells the job is supposed to manage the project, but as soon as the work begins he is gone looking for the next customer and only comes back when it is time to collect money. I had to oversee the entire project and get supplies and direct the workers because the "manager" was never on site. Then they promised to return to finish a few minor workmanship issues, but they won't return phone calls or send anyone out. Seems like I was always stuck in the middle of the workers and the company not paying them in a timely manner. NOT PROFESSIONAL and NOT helpful after the final payment. They are always focused on the next storm to chase, not the job at hand. Use a local company and someone you can find if you need to.
Description of Work: The company performed roofing and siding replacement on 15 apartment buildings from July to December 2009.
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Service Categories
Roofing,
Siding
FAQ
Modern Residential Concepts is currently rated 3 overall out of 5.
No, Modern Residential Concepts does not offer free project estimates.
No, Modern Residential Concepts does not offer eco-friendly accreditations.
No, Modern Residential Concepts does not offer a senior discount.
No, Modern Residential Concepts does not offer emergency services.
No, Modern Residential Concepts does not offer warranties.