Webster Exteriors installs windows, siding, entry doors, patio doors, seamless gutters, gutter guard, deck tops, and more for the St. Louis metro area. 15 minute estimates with no high pressure sales tactics.
Business highlights
15 years of trusted experience
Family Owned & Operated
Services we offer
Windows, Doors, Siding, Decks, Columns and Railing, Seamless Gutters and Gutter Guard.
Services we don't offer
Roofing, siding repair, window repair, glass repair, glass replacement, overhead garage doors, painting, egress windows in concrete
Owner and son personally visited my home to perform evaluation of replacing water-damaged front porch columns. They were both VERY professional and worked with me to assure quality product was used with the right specifications to provide the right solution. The installation crew arrived on time and was equally as professional and meticulous about the installation and the quality of their work. Very pleased.
Description of Work: Replaced 4 columns on front porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,240
Marilyn H.
12/2015
5.0
replacement windows, doors
+ 0 more
Webster Exteriors removed and installed all new windows and a new patio door in my home. They did a great job for a reasonable price. They had to make modifications to the door opening as the original door was a French door which wasn't standard size. They did not ask for any money down, I paid nothing until the job was completed. After the job was finished, I noticed a piece of trim out of place on the exterior of one of my windows. I believe they came by my house and rectified the situation within an hour of my phone call. I would not hesitate to use them again.
Description of Work: Installed 7 double hung windows, 3 with transoms, and a new slider patio door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,490
Steve M.
06/2015
5.0
replacement windows
+ -1 more
We've worked with Webster Exteriors twice, and both times have appreciated the professionalism, promptness, and quality of service. The work was done quite awhile ago now, and has held up beautifully. We will definitely use them again in the future.
Description of Work: Supply and install windows for remodels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sue R.
11/2013
5.0
doors
+ -1 more
I had left a message on the weekend. On Monday I had a very prompt response to my call. Dale came out to our house and gave us a bid. Dale was very accommodating. He did not have a door I wanted and researched and found what I wanted. We have not purchased a door from anyone yet. It happened to cost more than we thought it would.
Description of Work: I contacted Webster Exteriors Inc
Rating Category
Rating out of 5
Yes, I recommend this pro
Kimberly R.
08/2013
1.0
siding, replacement windows
+ 0 more
Dale came out to measure, and was very unprofessional. He bad-mouthed my brand-new Anderson sliding glass doors that I paid over 4k for, said that the were and quot;builder's gradeand quot; and he would never install that in a home. I did extensive research on my doors before buying, and they are far from and quot;builder's gradeand quot;. The short time he was in our home, he found it necessary to and quot;name-dropand quot; over and over about a lawyer he has done work for, which to me isn't important. I am not in competition to spend what your lawyer friend spent on his home. That's all he kept talking about was how much he spent. He had is son return a few days later with a sheet that had a bid on it, but so non-specific and general, and didn't include any specifics of what we asked for. Dale also does not do roofs-fyi He has never followed up with us.
Description of Work: Came out to measure for windows and siding.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from Webster Exteriors Inc
I had only mentioned the lawyer's home because he lives within a few blocks of this homeowner, so they could look at our work, which we are proud of. Our bid included all the work that was to be done to the house, broken into sections for windows and siding, soffit, fascia. Our estimates usually take very little time, and I am sorry for not spending more time with this couple. We sell Andersen windows and doors, and they manufacture good products. I don't remember saying the doors were a builder's grade, but I apologize if I did. Thank you, Dale
Lisa L.
05/2013
5.0
replacement windows
+ -1 more
We received several quotes from other window replacement companies. However we had previously used Webster Exteriors for window replacement in our first home. After moving into our new home it was a no-brainer to once again go with Webster. Dale came out as planned and demonstrated two different window replacements. We have received our final quote and are currently waiting to finalize the contract.
Description of Work: We contacted Webster Exteriors for replacement of 13 windows and two sliding doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy V.
03/2013
5.0
replacement windows
+ -1 more
I am DELIGHTED with both the product and the installation! I watched the two installers work and it was like watching Mike Holmes from that TV show - and quot;do it right!and quot; They were prompt, thorough, high attention to detail, and completely professional. The install was supposed to take 2 days, but on the second day one of the installers said and quot;You know, it's only 2:00 right now, and I could start on your front door, but if anything unforseen happens it would mean having no door overnight and that doesn't seem like a good idea. How about I come by first thing in the morning to work on it.and quot; He did, and it turned out there was a little snag (thanks again, original builder) so it took longer than he first thought, but he made sure everything was done perfectly. Now I have a very toasty and quiet 2nd floor (no more drafts! major reduction in outside noise!), the windows look beautiful, and I couldn't be happier. I will be using Webster Exteriors when it comes time to replace the rest of the windows in my house, and I will definitely be recommending them to anyone else who is looking for an honest, professional, high quality window installer!
Description of Work: Our house is only 8 years old but the builder used very low quality products, especially the doors and windows. I have been doing research over the last year to investigate replacement windows. I got two formal estimates and did a lot of research online. The first company set up their mini displays in my kitchen, went through the sales pitch, didn't even look at my windows, and ended up giving me a quote for over a $1000 per window and that was the 50% off price! Then I found out about Webster Exteriors and went to their website, and called. Dale Webster quickly returned my email inquiry and we set up a date for an estimate. He came over to my house and did a thorough assessment of the interior and exterior. The first thing he said was "The builder used masonite/particle board on your exterior sills and trims. Even if you decide not to replace your windows now, please call a contractor to get that fixed or you will get water damage and mold in your walls." I was impressed with how complete his assessments were. Then we discussed what my primary concerns were (drafts, outside noise), and he showed me what he thought were the products that would best fit my needs. We looked at a Viwinco product called the Cambridge series. Before saying yes, I wanted to do more research on the product. So over the next few days I did that, and asked Dale to follow up on some of my questions. First, the product line is not well known (over say, Anderson) but contractors seemed to have a very favorable impression. He said that it was his first choice but that if I wanted a different brand/style of window, he could certainly order and install whatever I wanted. The Viwinco company is local, they have state-of-the-art manufacturing facilities (beating Anderson and other biggies in quality control). Second, the Cambridge series is double-pane and I had heard that triple pane was better. Turns out it is not necessarily the case, you have to look at all the specification numbers. As Dale explained, air is a better insulator than glass, so an extra layer of glass doesn't really do that much for you. It is pretty much a sales gimmick from the research I did. Third, I had talked to other people, and the primary predictor of happiness in a window is the experience of the installer. Dale uses a crew who has several decades of experience. After all my questions were fully answered, he came back and I signed the contract for replacing all the windows in the 2nd floor of my house, plus a few front windows and the front door. Pending how this job turned out, I was going to wait on doing the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ted M.
03/2012
5.0
siding
+ -1 more
We are satisfied with their service.
Description of Work: We did a siding project with them which included painting the siding after it was installed. They also installed soffit, fascia and siding. We are planning to use them again this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Cheryl B.
01/2012
5.0
garage doors, siding, doors
+ 1 more
Everything went fine. They were a little slow coming out to do the repair. We had them do our siding a couple of years ago. Their price was the same as everybody else, or maybe a little lower.
Description of Work: Webster Exteriors Inc repaired the facing around the garage door about two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole S.
05/2011
5.0
replacement windows
+ -1 more
They showed up on time. They knew what they were talking about. I did not go with them because of their price. I would use their service for an estimate in the future.
Description of Work: I used Webster Exteriors Inc. service for an estimate to install new windows. I last used their service about a year ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Diane G.
02/2011
5.0
replacement windows
+ -1 more
It went very well. The owner came to our house to show us the windows he handles. There was no high pressure sales pitch. He explained the features and options. The owner explained the he uses only direct employees - no sub-contractors and all employees have been with him for many years, the newest one 18 years. He measured ours window openings and gave us an estimate. The estimate was very reasonable. The next day or so I faxed him the accepted contract with some minor changes noted. The crew arrived at the agreed upon time and worked diligently to get all the old windows removed and each replaced working with each opening one at a time to reduce exposure to the cold. They were able to get this done in first half day except for one window which arrived damaged. The trim was completed in the afternoon and the following morning. The owner arrived in the afternoon of the first day to check on the progress and mentioned that no payment would be necessary until the replacement for the damaged window arrived and was installed. The damaged window arrived several weeks later and was installed after I rescheduled once. The crew was obviously experienced. They worked quickly and everything looks good. They were always on time and worked in a way to make the least disruption to the household. I realized during the process that the windows came with half screens rather than than full screens. After discussing with the owner and looking at the contract, we decided it was an error on my part when modifying the contract and to the light printout from faxing the contract. He agreed to split the difference with me on replacing the screens. I decided to wait and see how I liked the half screens since they do allow the grids to be seen better from the street. He indicated that the offer on replacing the screens would stand for as long as I have the wndows.
Description of Work: Owner came to house to present window choices and estimate. Owner wrote up contract for windows and ordered the ones we chose. Old windows were removed and replaced with new, one at a time. Outside window openings were trimmed and caulked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Hope L.
01/2011
5.0
replacement windows
+ -1 more
He had a team of people working for him with 30 years of individual experience. They take out all the windows and install new somewhere between 4.5 and 5 hours. They are really good and have it down to a science. Everything they did was good. Dale, the man that runs the company, is knowledgeable. He presented us with the types of windows we could put in the unit for a historical area. He was kinda limited because of this requirement. He supplied the windows with the grids and everything and held true to his costs. Everything went smooth. I would not even call the competition in this case in the future. I would call him because I know he has the best quality for the price.
Description of Work: Dale Webster Exteriors removed and installed all the windows in 2 different houses for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Cheryl B.
01/2011
5.0
replacement windows, doors
+ 0 more
They were fairly priced. We got a couple of other estimates and their price was right in there. Their main foreman has about 20 years of experience, and he knew what he was doing. They did a good job with the insulation before installing the windows. The caulking was excellent. They did nice and neat work. There was very few scrap afterwards as they cleaned up after themselves well. They did a very good job generally. Our experience with them was fine.
Description of Work: We used Dale Webster Exteriors Inc. to replace all our windows and a sliding door and front door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jun H.
11/2010
5.0
replacement windows
+ -1 more
He was very knowledgeable. He takes a lot of pride in his work. He was very pleasant.
Description of Work: I used them to get a quote on windows.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Matthew F.
08/2010
5.0
replacement windows
+ -1 more
Outstanding--After being visited by and receiving bids from eight (8) different window/door contractors, I chose Dale Webster Exteriors specifically because they were the ONLY bidder that spent any time talking about the quality, attention to detail, and experience of their installation. In the end, all of the windows pretty much looked the same and had similar characteristics. Dale Webster's window installer has been doing the job for 30+ years and knows what he is doing. Dale, himself, came to measure and explain the installation process during the bid--during which time he spoke about the experience of his crew, the type of caulk he uses, the type of finishing nails he uses, the custom trim caps his crew builds on site, the way his guys lay a perfect line of caulk every time and how he doesnt allow "licking" of the caulk bead, and finally the quality of his warranty. I received bids from Window World ($6,978), Windoor ($7,634), Home Depot ($11,396), Superior ($6,810), Jacob Exteriors ($12k), Wilke ($7626) and Lowes ($7300). Dale Webster ($7634) wasn't the cheapest, but he wasn't the most expensive. Of them all, however, he was the only one to discuss and show pride in the quality of the installation--not just the quality of the window. I liked Window-World's windows the best--and there were certainly higher-tier windows being offered by some of the bidders (for the purposes of the bids shown above, however, I used only "like-type" windows so you could see an apples-to-apples comparison)--but Dale Webster really stood behind the ViWinco product and the quality of their extrusion. He also offered a higher tier window (the ViWinco Cambridge at $8774) that was truly a work of art--as did Windoor (Simonton 5500 - $7982) and Window World (6000 Series - $7358)--but I chose the Edgemont in favor of using the saved money to purchase a new patio door. The finished product looks great--truly dressed up the look of the foreclosure home we purchased (which needed some TLC). On top of that, his installers were professional, clean-cut, courteous, informative, and best of all---experienced. Not spring-chickens, but definitely knew how to do their job well. They worked hard and at a good pace, and cleaned up EVERYTHING when they left. All in all, a great experience. I would whole-heartedly refer Dale Webster Exteriors to my family and friends. As well, I would refer them to anybody who is willing to look past the windows that are being sold to the quality of the workmanship in putting them in.
Description of Work: Installed 19 windows into 11 openings (8 double-mullion windows, 3 single frame) and 1 Vinyl Glide Patio Door. Windows were ViWinco Edgemont vinyl windows (16 with colonial grids, one with lower-pane obscured), all double-pane, low-E, argon-gas filled (U-Factor .3, Solar Heat Gain .26, Visibile Transmittance .48). Patio door was a Quaker Window Vinyl Glide Sliding Door, Double-Glazed, Argon Filled, Low-E (U-Factor .3, Solar Heat Gain Coefficient .28, Visible Transmittance .53, Condensation Resistance 55). All have limited lifetime warranty on the product and Dale Webster Exteriors provides limited lifetime warranty on labor for all that they install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,765
Cheryl B.
09/2007
5.0
siding
+ -1 more
They did a wonderful, very professional job. My house looks very nice! They arrived to my home on time. They were very thorough and did good quality work. I had received 3 other bids but I liked Dale's straight forward approach. He had driven me around and showed me houses that he had done over 20 years ago and I saw how well the siding still looked. He stands behind his work and will follow up for the lifetime of the product. I had also requested an extra piece of guttering. He came out himself and installed it without charging me his labor. I was very impressed!
Description of Work: I had my 4 bedroom, 2 1/2 bath home sided with vinyl certain teed siding.
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Service Categories
Windows,
Doors,
Siding,
Decks and Porches,
Gutters
FAQ
Webster Exteriors Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Webster Exteriors Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Webster Exteriors Inc does not offer free project estimates.