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Signature Exteriors

Roofing, Gutters, Siding,

About us

Signature exteriors is a roofing and exteriors company. We are experts in the restoration of roofing, siding, and gutters. We helped restore homes to their original condition without any worry or frustration. Award winning.

Business highlights

13 years of trusted experience

Services we offer

Free Inspection. Roofing. Siding. Gutters.

Services we don't offer

Gutter Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.6714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 226-250 of 714 reviews

Judy B.
02/2015
1.0
roofing
  + -1 more
The above sums it up quite well, except that I subsequently received an unsolicited email from the company saying they do not want to do business with me, and so I continue to be out the $59 dollars of the unused coupon. (;-(
Description of Work: The first guy cancelled; the next guy came out and looked to see if i had hail damage; there was a tarped damaged area. He found no hail damage and no work was performed. I called back a couple of weeks later to get an estimate for full roof repair. They said they had enough information from the previous measurments to get me an estimate. Now several weeks later, no estimate, no coupon redeemed. When I called to tell them they needed to call me back, they were rude; the conversation escalated and I certainly do not feel comfortable doing business with this company at all, especially after this history. The coupon was a bust.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Response from Signature Exteriors
At our initial visit, we told the customer that we found hail damage to the shingle and soft metals. Since the customer had already filed a claim, we suggested that she call her insurance company, ask for a reinspect and to notify us of that date so we could attend with the adjuster. We never received a phone call from the customer regarding the reinspect. We later received a call to give an estimate for repairing the area that was previously tarped. We cannot remove a tarp and complete any of the extensive repairs required based on the Big Deal description. We planned to go back out and put together an estimate. We were unable to get out there within the first few days due to weather. We received a voicemail from the customer stating "You better give me a call." The customer then called again and was very rude and the decision was made to tell the customer to find another contractor to complete the repair. We can often tell from initial contact with a customer how the rest of the transaction is going to go. It was my executive decision, as the owner, and based on my experience to decline the project. We have a policy, that if a customer cannot be reasonable and polite on the front of the transaction that we have the right to decide whether we would like to proceed. This was my decision to advise the customer to find another contractor. She stated, after being very rude, that "I will just let Angie's List know." We cannot let the fear of a negative review impact our decision to decide whether or not to work with a customer. I made the decision to deny the work based on the conversation that I had and I do not regret that decision.

Gary R.
02/2015
4.0
roofing
  + -1 more
We were pretty disappointed to see the leak had returned, but Jeramie was very easy to contact through email. He always returned our emails and phone calls. Very professional dealing with the problem and fixing it the second time.
Description of Work: Fixed a leak in our roof with caulk. The caulk didn't hold and the same problem happened again. Eight months later we noticed by the damp and moldy drywall inside our garage that the roof had started leaking again. Same spot, same problem. They returned and added some material to cover the hole and added more caulk. They removed and replaced the damaged drywall.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Daniel L.
02/2015
4.0
decks, gutter repair, handyman service, roofing, siding, replacement windows, house painters, interior painters
  + 6 more
Signature Exteriors did a wonderful job on our home. Everything looks beautiful. They exceeded our expectations of the final product. They also remained completely within their bid -- no last-minute add-ons. The entire process was a long one...approximately ten months. This was not completely the vendor's fault -- negotiations with our insurance company took several weeks, and we had to delay part of the work for a couple of months while waiting for the fabrication and installation of exterior windows and front door system to be completed by a different contractor. However....there were numerous delays throughout. My driveway was obstructed for weeks while waiting for someone to return to the job. My patience ran thin a couple of times --- out of the starting gate, palates of roofing materials were dropped off in my driveway, with a promise that the roof job would begin the next day. After two days I contacted the owner -- while he was very calm and pleasant, I do not think he understood the problem I had with being told the job would begin on a certain date, and not being informed that the schedule was changed. By our choice, the scope of the job evolved and expanded over the next couple of months. The workers maintained a neat environment, and they were very pleasant. However, towards the end of the project, there were several days in which I was promised that someone would be out to work, and no one showed up. These delays added up, and I complained that I was not happy with promises and excuses. (Not sure how materials could take weeks for delivery...never show up...and have to be reordered.) The house looks beautiful -- that's what really counts. However, I would not recommend Signature Exteriors simply because of the frustration from waiting for the job to be completed.
Description of Work: Replaced roof (insurance claim), replaced all gutters (some covered by insurance claim), replaced siding and upgraded much on the front of the house to stone (siding covered by insurance claim; we paid for the stone upgrade), replaced front porch railings, replaced garage header, installed porch soffit, painted two decks and stairway between them, and other miscellaneous tweaks to the outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0

$32,000

Alice M.
02/2015
5.0
gutter repair, roofing
  + 0 more
The two men called ahead, showed up promptly and went right to work. They were both very cordial and professional. They answered many questions for me and gave me the list of services they provide. I gave them a custom task to attempt for me and they were very agreeable. Based on this visit and task alone, I would indeed recommend them to others seeking home maintenance, repairs, additions , etc.
Description of Work: Re-installed gutter downspout that the wind had ripped off the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Waliah R.
02/2015
2.0
roofing
  + -1 more
Not sure if I would use again as I don't think I got what I asked for. I expected for loose shingles to be repaired, but instead I got items to submit to my insurance company for repair. Felt like a inspection rather than a repair request.
Description of Work: He looked for items of concern on my roof. He then recommended services for my insurance to cover. I asked him to repair some shingles.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$59

Response from Signature Exteriors
This customer had an active claim with their insurance company and we told them that they had additional damage that should be paid for by the insurance company. We sent detailed photos of the additional damage. They would have needed additional shingles, that were not included in the Big Deal to complete the repair. We advised the customer to contact their carrier and that we would help, but after sending the photos and the information, we never heard back from them until this review. We will reach out to see if they want us to complete the repair.

Danny R.
01/2015
4.0
gutter repair, roofing, siding
  + 1 more
They install the facia and soffit took approximately 3 days. Gutters approximately 6 hours, but header took about 1.5 days. The project was excellent except for amount of time to start header job. This could have been because heavy work being done by contractor in the area. The workers were excellent performing the jobs and cleaned up every day. I am very happy with the project.
Description of Work: The provider installed up 5 inch gutters, soffit, facia along with the header for the garage.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

TOM K.
01/2015
5.0
gutter repair, roofing, siding
  + 1 more
It went well. I had a home that was 4,000 sq. ft, and it took them about an hour to do the work.
Description of Work: I bought a deal for three hours of roof, siding & gutter maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Ronda S.
01/2015
5.0
roofing
  + -1 more
The service was fine. Everything was fine.
Description of Work: I had purchased a big deal for Signature Exteriors. They put a roof top regiment. They had to take some of the shingles off and install the regiment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan S.
01/2015
5.0
roofing
  + -1 more
These guys were great!!! They came out once and thoroughly inspected the roof leak we noticed. I appreciated the fact that they weren't overselling us. They were honest about what needed to be done immediately, what would make the repair better, and what we need to plan for in the future for our roof. They came out a total of 4 times to help us. First to give an estimate, again to meet our insurance adjuster and we had to reschedule because of snow, again to actually walk the roof and point out what they saw to the insurance, and again to repair the roof. The worker was quiet and cleaned up after he was finished. My only critique is I wish we had 24 hours notice before the worker came. I woke up and there was a guy on the roof! Not a big deal, but a little notice would have been good. Also, when he arrived, it would have been great if he knocked on the door to say hello and then again when he was leaving. Just for safety...what if he fell or something and I didn't know he was here? Overall, I was very impressed with these guys and will definitely be using them when we replace the whole roof in the next few years. Thanks for being upstanding business owners!
Description of Work: Repaired a leak in the roof and removed hooks put in by the previous owner and sealed the spots they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$523.6

JENNIFER M.
01/2015
5.0
roofing
  + -1 more
They day before the holiday he was great. He was professional and super nice. He had great response time. I would highly recommend them.
Description of Work: They came out to give us an estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Keith S.
12/2014
5.0
roofing
  + -1 more
The provided arrived on time and called before arrival. He shared what he was going to do, took before and after pics and showed us the pics. He caulked around the vent pipes where applicable. He reinforced some roofing material as well. He finished just before snow fell in our neighborhood. Very good job.
Description of Work: The provider provided an assessment of our roof and caulked around the ventilation pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Daniel S.
12/2014
5.0
roofing
  + -1 more
The process went very well. I was shown pictures of problem areas and was explained as to what was done.
Description of Work: Inspected roof and caulked around affected areas as well as glued loose shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jason K.
12/2014
2.0
roofing
  + -1 more
Had to call twice just to get them to come out. Have called twice and left a message by email after they came out to get a copy of the report and still do not have one. It has been over three weeks. They did tell me when I called the second time the the only problem they saw with my roof that I was missing one shingle. Still waiting for report to see what their recommendations are for any repairs.
Description of Work: Inspect roof nd do any minor repairs

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$39

Brenda H.
12/2014
5.0
roofing
  + -1 more
The service worked out just fine. I think that was my insurance man as well. There were no additional costs to the $49 Big Deal.
Description of Work: I purchased a Big Deal for Signature Exteriors. It was for a roof tune-up. They told me the condition of my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Brian S.
11/2014
5.0
gutter repair, roofing
  + 0 more
My wife called and spoke with Jeramie early in the afternoon on 11/20/14 and told him about some leaky spots we had in the roof. He agreed to come out and take a look to see what the problem was. He came out that very same day, at a time that was convenient for us. When he arrived (on time), he was very presentable and respectful. He told me what he planned to do during his inspection. He also stated if there were any minor repairs, he would fix them while on the roof for no charge and that they just appreciated any referrals. Upon further inspection, we noticed that there were "wind blown" shingles, a significant amount of hail damage on our roof and gutters. He also showed us that our "boots" for our vent pipes were defective and he went ahead and fixed them as promised (no charge). He gave us his recommendation and did not try and pressure us into anything. We will be utilizing their services if he and the insurance adjuster deems the roof damaged. Thanks again, Jeramie
Description of Work: Check our leaky roof and for storm damage

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Spencer C.
11/2014
5.0
gutter repair, roofing, siding
  + 1 more
He was superior! Everyone showed up on time and did excellent work.
Description of Work: I purchased a deal for two hours of roofing, siding, and gutter maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Keith W.
11/2014
5.0
roofing
  + -1 more
We got off to a slow start because the rep who first contacted me seemed to just disappear. However, once Raul got involved, we moved through a tricky process pretty well. It took a long time to coordinate the project with the other owners. Once everything was set up, the roof was removed and replaced within 8 hours. They did a thorough job of cleaning up. No plants in the garden were damaged. I was very impressed by their efficiency and consideration.
Description of Work: They removed and replaced the shingles on my roof. This involved working with three homeowners because the overall roof covers three town homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Larry W.
11/2014
5.0
roofing
  + -1 more
these guys communicated very well with me i felt i knew just what was coming, and i did they didn't miss a step the whole way
Description of Work: worked with me and insurance company from beginning to end to replace a hail damaged roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

LAURA S.
10/2014
4.0
gutter repair, roofing
  + 0 more
Ok. Professional and nice . On time.
Description of Work: Roof and gutter inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$59

Lynn P.
10/2014
1.0
roofing
  + -1 more
I called twice to set up the appointment. They said they would come out and look at the gutters, and nail down any lifted shingles. They said they would provide a report with pictures of the work preformed. I did not hear from them.
Description of Work: I purchased two hours of time. I asked they nail down any lifted shingles and check the gutters for debris.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

George O.
10/2014
1.0
roofing
  + -1 more
I believe that they almost took my insurance company and myself for an entire roof replacement of $5000 when two other companies came out to do an estimate they were quoting more around $400.
Description of Work: Provided an estimate

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro

Response from Signature Exteriors
This customer had wind and hail damage to his roof. We met with the adjuster to discuss the damage. The insurance company did not feel the damage was significant enough for full replacement. The repair shingles will not match the current roofing system, which is one of the points that we made the insurance company aware of. We also sent a letter from the HOA stating the shingles have to match. We always try to do our best to put our customers in a situation that will help them if they have to sell the home. Shingles that do not match are a big problem. Because the insurance company chose to not pay for the full replacement is an issue we have no control over. It is our standard business practice to help the homeowner restore their home to the state it was before the storm. The two companies referenced in this review were insurance adjusters, not roofing companies, employed by the homeowners insurance company.

James M.
10/2014
5.0
roofing, siding
  + 0 more
It went very well. Climbed on garage roof in order to gain access to the roof of our second story house. Leaned over the edge to reach the loose piece of siding and slid it back into place. The overall process was completed very efficiently.
Description of Work: Re-positioned a piece of siding at the top of the fireplace chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.25

Philip N.
10/2014
5.0
roofing
  + -1 more
Came out and did a good job, he spotted all of the problems.
Description of Work: Roof inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Evan L.
10/2014
5.0
roofing
  + -1 more
All went as planned all quality and features perfect
Description of Work: Provide and side one side of addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Denise D.
10/2014
5.0
roofing
  + -1 more
Dan met the insurance claims adjustor and gave him all the details which resulted in my getting a new roof. He was professional and extremely helpful. Dan also came out after the job was complete to make sure everything was picked up and in order. He did a GREAT job. Raul handled the initial contact through payment and was professional, helpful and great to work with. I would recommend this company to anyone!
Description of Work: Replaced my roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Contact information

2025 Zumbehl Rd Ste 106, Saint Charles, MO 63303

http://www.saintcharlesroofing.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Handyman Services,
Roof Cleaning,
Unfinished Carpentry,
Gutter Cleaning,
Windows,
Plumbing,
Interior Painting,
Exterior Painting,
Chimney Repair

FAQ

Signature Exteriors is currently rated 4.7 overall out of 5.
Signature Exteriors accepts the following forms of payment: Check
Yes, Signature Exteriors offers free project estimates.
Yes, Signature Exteriors offers eco-friendly accreditations.
No, Signature Exteriors does not offer a senior discount.
No, Signature Exteriors does not offer emergency services.
Yes, Signature Exteriors offers warranties.
Signature Exteriors offers the following services: Free Inspection. Roofing. Siding. Gutters.
Gutter Cleaning

Contact information

2025 Zumbehl Rd Ste 106, Saint Charles, MO 63303

http://www.saintcharlesroofing.com