The work performed was of the highest quality, was done quickly and by individuals where were both friendly and professional.
Description of Work: Converted screened patio into a four season room. This included removing walls and the decking plus insulating the floor and ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33,000
linda H.
11/2015
5.0
sunrooms
+ -1 more
unknown
Description of Work: Screened room with gable |Arched windows, composite floor, 320 square feet | | |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36,000
Steve N.
05/2015
5.0
sunrooms
+ -1 more
unknown
Description of Work: Rustique added a 18x14 sunroom with a 2-ft bay extension to our house. The hip-roof addition included high-quality Low-E casement and swing-out sliding windows. The windows fully covered room sides and the 12-foot peak on the tall side. The room included a two-stage Amana PTAC HVAC unit. Construction took just over two weeks and was completed on time -- the crew worked a couple of days on their Christmas break to make up for weather delays. The crew was courteous, hardworking, and professional. Minor issues that arose after completion were satisfactorily addressed. We later added a programmable wall thermostat for the PTAC unit, which we would recommend. The "B" price rating may not be entirely fair. We are more than happy with quality of the finished project, and the price may be commensurate with that quality.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Anita J.
03/2011
4.0
sunrooms
+ -1 more
Overall, I am very pleased with the room/railing and can't wait to have the floor installed and the room painted to bring it all together. I appreciated the up-front questions about details I had not considered when designing the room. The install went smoothly except for a few weather delays. Rustique coordinated all aspects of the construction. I recommend that you visit their showroom in O'Fallon to see the materials used in construction and view the different design options to ensure their products meet your needs. The salesman I worked with came across crass at times. Don't take it personally. He'll design and coordinate a nice room for you.
Description of Work: Rustique enclosed a large existing screen room into a three-season room. The contract included installation of stationary and sliding windows, insulated steal door, sub flooring, insulation in the ceiling and dry wall on the exterior house wall and porch ceiling, light fixture/ceiling fan, and a railing/steps on the covered deck area (among other things).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$21,000
Ken S.
02/2010
5.0
sunrooms
+ -1 more
Very well from pricing to complete installation, my mother was very pleased.
Description of Work: Replaced an old wooden deck with a new maintenance free composite decking material. Installers were very professional and cleaned up when finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
DEBRA G.
04/2005
5.0
sunrooms
+ -1 more
DUE TO THE COMPANY'S NETWORKING WITH OTHER INDIVIDUALS, WE WERE ABLE TO SAVE 2,000.00 ON THE PROJECT AS THE OLD SUNROOM WAS REMOVED BY ANOTHER INDIVIDUAL. WE CHOSE RUSTIQUE OVER OTHER COMPANIES AS THEIR PRICE WAS REASONABLE FOR A COMPARABLE PRODUCT, AND THE SALES REPRESENTATIVE REALLY LISTENED TO WHAT WE WANTED. DURING INSTALLATION, THE INSTALLER INDICATED HE THOUGHT THE SLIDING DOOR WOULD LOOK BETTER ON THE OTHER SIDE, AND REQUESTED OUR OPINION BEFORE PROCEEDING. WE WENT WITH HIS SUGGESTION, AND WERE GLAD WE DID SO. THE FINISHED SUNROOM IS JUST BEAUTIFUL AND WE FEEL LIKE THIS WAS A GREAT INVESTMENT IN OUR HOME. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Description of Work: REPLACED OLD SUNROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
LINDA C.
04/2004
1.0
sunrooms
+ -1 more
THIS IS JUST SHODDY WORK. I IMMEDIATELY CALLED AND CANCELLED THE WINDOW REPLACEMENT, AND MY CANCELLATION WAS CONFIRMED. THEY THEN SHOWED UP TO MAKE REPAIRS. I ASKED THEM TO LEAVE, AND THEY CONTINUED TO WORK AND THEY REMOVED A WINDOW AND GOT INTO THE HOME, AND I COULD TELL BECAUSE THERE WAS MUD ALL OVER THE FLOOR. I HAD TO CALL THE POLICE TO TELL THE OWNER TO LEAVE MY PROPERTY ON ONE OCCASION. THE COMPANY OWNER HAS SENT THREATENING LETTERS TO ME, AND HE CONTINUES TO DRIVE BY MY HOME. I AM VERY UNCOMFORTABLE IN A NEW HOME THAT I HAVE ONLY LIVED IN FOR THREE MONTHS. THIS WAS A $48,000 JOB, AND I CANNOT EVEN ENJOY THE ROOM. THE PROJECT WAS NOT AT ALL WHAT I REQUESTED IT TO BE AND IS JUST A BIG NIGHTMARE. THE COMPANY IS NOW REQUESTING THE REMAINDER OF THE MONEY, AND IF IT IS NOT PAID, THEY WILL PUT A LEIN ON MY HOME. I WOULD BE BETTER OFF TO HAVE THE ROOM COMPLETELY DEMOLISHED AND HAVE A NEW ONE BUILT, BECAUSE IT IS SO HORRIBLE LOOKING AND OF SUCH POOR QUALITY.
Description of Work: AN ALL SEASON ROOM WAS ADDED 28 X 15 ALL-GLASS. THE A/C UNIT THEY INSTALLED IS TOO SMALL FOR THE ROOM. WINDOWS KEEP BREAKING, I HAVE REPLACED MANY SCREENS, DOORS ARE NOT PROPERLY HUNG WITHOUT SCREWS, ROOM LEAKS AT THE SEAMS, TRAPEZOID WINDOWS AT THE TOP ARE BROKEN, THE STEPS ATTACHED TO THE ROOM ARE CROOKED, AND MANY OTHER MISTAKES.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$48,000
Response from RUSTIQUE SUNROOMS
RUSTIQUE SUNROOMS WOULD ACCEPT ANY CALLS REGARDING THIS COMPLAINT. IT IS CURRENTLY IN LITIGATION BECAUSE THE HOMEOWNER REFUSES TO LET US CORRECT THE OUTSTANDING ISSUES. OTHER COMPANIES HAVE HAD ISSUES WITH THIS MEMBER ALSO. WE WISH TO CORRECT THESE ISSUES AS SOON AS POSSIBLE. THANK YOU.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sunrooms and Patio Enclosures
FAQ
RUSTIQUE SUNROOMS is currently rated 4.3 overall out of 5.
RUSTIQUE SUNROOMS accepts the following forms of payment: Check