Perfect Choice Home Solutions Your Authorized Bath Planet Dealer of St. Louis

Bath Planet’s installers are the best and very easy to get along with. They explained their products and charges to me and I was quickly able to find what I wanted within my budget.

The customer service is top-notch. I made a mistake while selecting the accessories I wanted and they were more than willing to help me get the right products. They were very efficient and helpful.

Thank you guys so much for a job well done. My bathroom looks amazing and everyone from your team was friendly.

Their workmanship is excellent. They measured and installed every single thing perfectly. They even customized the accessories to match the theme and I love it.

If you are looking for an affordable bathroom remodel company Bath Planet is the place to go. They transformed my bathroom from ordinary to luxurious in just one week and at very friendly prices.

My tub was outdated and taking too much space in my bathroom and I needed to have it taken down. Bath Planet did a good job switching it with a modern shower and the entire remodel took only three days. I would highly recommend them.

Bath Planet has such a wide range of choices to pick from and I loved it. They customized some of the pieces to fit the design and these guys are bathroom remodel gurus. My bathroom is spacious, practical, and looks amazing.

Very patient with me and offered some suggestions that would complement my home and I loved every minute of it. Everything fit in perfectly once they were done from the color to the accessories.

The company is great. I love how systematic they were from the moment I reached out to them. Very organized team and their expertise were evidenced by how well my bathroom turned out.

I love how accommodating they were of my crazy schedule. They transformed my bathroom without supervision and it turned out so well I can't get enough of my new shower.

Their installers have excellent artistry and the quality of their products is amazing. They remodeled my bathroom two years ago and it still looks as good as new. Very easy to maintain and has no signs of wear.

I've managed to remodel all the bathrooms in my home thanks to their flexible payment plans. Their services are totally worth it.

I love how they remodeled my bathroom. It's more spacious and has lots of storage. They even installed some shelves for me to place my plants which have elevated it even higher.

They are very skilled. I had them revamp my bathroom to create more space and it looks great. They were able to tear down the whole bathroom and remodel it in just one week and they were very friendly.

I took them up on their one-day remodel plan after my son got an injury playing rugby. I was a bit skeptical thinking it would be impossible but I needed the bathroom ready by the time he left the hospital. They really managed to do it in one day and it turned out perfect.

NIGHTMARE!! Buyer beware!! Do not use Bath Planet St. Charles, MO or Peoria, IL same owner. Believe me, I’m doing you a favor and saving you time and money. Where do I even start? First of all, they will say anything to get you to sign the paperwork. And I mean anything, including guaranteeing it to be done by a certain date if you sign today. We were not going to get it done this early but due to my upcoming hip replacement and their guarantee that it would be done before that surgery date, we signed. UGH! Well, mistakes started right away, including getting our phone number wrong and even though we called the office several times to correct, told everyone person that came out, they continued to get it wrong. I thought, it’s ok people makes mistakes but little did I know it was just the beginning. Starting with the guys leaving my gate open and my dog getting out and having to pay $85 to get her from animal control. She was missing for hours!!!! Now I have to say, they felt bad and tried looking for her and due to me not able to drive, gave me a ride to animal control to pick her up and even offered to pay half. So I thought ok, this is a mess but they are trying to make it right. Little did I know this was just the beginning. From making a mess, breaking a yard sign, the worker having long arguments with their significant other on the phone while working (awkward) they began their work promising to be done in two days. Well, first day looked promising although the guy told me that what I was told about covering the tile behind my toilet was not going to happen. I was bothered and when I said I cancelled my drywall guy, he offered to do it for me “on the side” while the toilet was out. He seemed to want to help and said he would take care of it. Against my better judgement I agreed. I also found out that first day that this guy had a family emergency and that he would have to finish the next day because he would be gone the rest of the week. Ok understandable. The second day, I get a text that some parts are not in. After no one coming by 1pm, I started to get concerned so I called the office and I asked what time the parts will be coming in. The woman stated that the parts probably wouldn’t be until later. I asked if the guy doesn’t get done, could they guarantee someone else to come out the next day to finish. She stated absolutely not, we cannot guarantee and she stated they do not guarantee it done by my surgery. I was not happy and made it known and she started arguing with me. So the guy texts that he will be there and it will be done. He gets here like 430-500pm doesn’t leave until 930pm. And didn’t finish the shower and did a terrible job on the drywall. Oh, the shower worked but there were no shelves, the floor pan had no texture and one of the shower heads was installed in the middle of the wall. Yes the middle!!! I was furious. It was not done and my bathroom looked horrible!! Of course, the project manager was nice and listened and kept promising to make it right. It took weeks and several no shows and me and my husband calling and calling (and the whole time I’m recovering from TOTAL HIP REPLACEMENT) until finally a different guy came out and finished the shower but he would not touch the drywall. So it took a month of dealing with them to get it done AND I had to hire another guy to correct the drywall. When we asked for a small discount to cover drywall correction expense and the fact they were not finished with install by promised date, we were told, “no. The shower worked, didn’t it?” Seriously?!! I wasn’t promised that the water would be coming out of the shower (in the middle of the wall) I was promised that they would be done before my surgery or at least installed correctly! So if you like being strung along, hearing false promises, no return phone calls, unprofessional behavior from staff to installers, leaving your house messier than when they came in, breaking your yard stuff, losing your dog, then these are the guys for you.

A salesperson came out on 8/3. He told me I would have an estimate texted to me within a day or two. After more than a week and having received nothing, I called and was told the salesperson would call me. He called and said he would "check with the office" to find out where by estimate was. More than a week later.... nothing. Called their office and was told they did not have a bid in their system for me. A complete waste of time. In the 3 weeks since the salesperson came out I could have looked for other firms to do the work. Don't bother with Bath Planet of STL.

It was a custom job, a big shower, but the sales guys reassured me that I would get a finished product and all I would have to do was paint the ceiling. He said it would be about 3 days, but the job took 7 days and ran into my son's 7th birthday party. The first mistake we noticed was that the walls were not level and the grout lines were off. We called the installer and they rushed back and pulled the wall down. The seal between the two walls never fit quite the same after that. Then we noticed on the back wall behind the bench that it was bolted to the green board and not wooden framework, and the greenboard had already begun cracking from sitting on it a few times just to test it. So they came back and hammered a 2x6 in there and acted like it was no big deal. The concrete poured under the base of the tub didn't meet the outside edge or the corners and instead shims were left in place that came loose, causing the tub to dip and the caulk to crack. So I hammered in my own shim and poured the concrete myself, repairing the caulk afterward. Water is still pooling in the far right corner of the pan but there's nothing I can do about that. The hole cut in the ceiling for the can light was off center so I had to widen it to get the light in there. Because of this, it was too wide to make a proper seal and I had to caulk around the outside edge of the light. Neither of the shower heads had a washer in them and both were leaking. The hot and cold are backwards. The ceiling was not caulked, nor the trim along the windows, not the trim around the outside edge of the shower where it meets the drywall. This was done after I spent a couple days building the drywall up on both sides, four layers of mudd and sanding to properly level and prepare it. In all I probably spent five or six days on the shower installation that I was told would be done in three days, and all I would have to do was paint the ceiling. Instead I'm pouring concrete, caulking, mudding, painting and texturing, cutting baseboards and I'm slow at it because I'm a nurse and not a carpenter. That's why I wanted to hire professionals. And I told them they owed me some money back, a figure that was around 40% and the manager told me he would call me on Monday and that was over two Mondays ago. The project took a long time to get started, it took a long time to get finished, it was not done right, it was not done professionally, and it was not the finished product I was promised.

I have always wanted a bath tub where I can soak and relax on weekends. I saved some money and approached Bath Planet about converting my walk-in shower into a bath area with a tub. They gave me a very competitive quote and did a lovely job. My weekend evenings have never been better.

opened up a wall, removed several cabinets

Will never ever do business with Bath Planet again. We signed to have them do the work on May 29 and the salesman and his supervisor verbally promised they would get the work done in 2 weeks, 2-1/2 at the most. Because of this we chose Bath Planet over other companies because the client was in the hospital and the work needed to be done before she came home. The work was finally completed July 24 - 56 days after we signed the agreement. The communication with this company was despicable and promises were not kept. Punctuality was almost non-existent.

Terrible! The plumbers didn't know what they were doing and, as a result, I had a leak that left the bottom of my vanity damaged. When I called to report the problem, the customer service was lousy. I had to call several times to have someone fix the problem. The people that were sent out were independent contractors that don't even work for the company. They just go and fix the problems that pop up, which evidentally are a lot. One of the managers even laughed at me when I was upset on the phone. It took over a month to fix everything. The orange stuff you see in the photos is mold that grew as a result of the leak.

It was great. They came in, did the work and they cleaned everything. They did a very good job.

My experience with the company was great. I have no problem with them. They were very professional. They cleaned up after themselves. They did an excellent job.

It was good. They did the work and they did a good job.