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Nolan Exteriors

Roofing, Siding, Gutters,

About us

Nolan Exteriors, located in St. Charles, Missouri, provides The Greater St. Louis and St. Charles community professional and reliable Roofing, Siding, Gutter and Window services with nearly 30 years experience. We are committed to offering homeowners and businesses the best workmanship, quality customer service & competitive, honest pricing for their exterior needs.

Business highlights

22 years of trusted experience

Services we offer

Roofing. Siding. Windows. Gutters. Gutter covers. Insurance claims specialists.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.448 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
17%
3
6%
2
8%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 48 reviews

Paul W.
02/2021
1.0
gutter repair, insulation, roofing
  + 1 more
One of Nolan Exterior's worker drove a nail into my master toilet drain pipe while installing soffit. This is covered under workmanship warranty however Jim Nolan will not return phone calls, ignores messages. Unprofessional, not reliable.
Description of Work: Roofing, gutters, installation of soffits.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


karen D.
03/2017
2.0
roofing
  + -1 more
They did a nice job on the roof & labor; however; the shingles that were used have begun to wear improperly. We contacted Nolan and they agreed to send someone out to take samples or photos to submit to the Tampko company to honor the shingle warranty. Unfortunately, Nolan has been too busy or does not care about taking care of warranty issues. Tampko does have a class action lawsuit pending on the shingles that were purchased, so I guess we got taken, twice. Once by Nolan, now by Tampko.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Ron H.
09/2015
4.0
roofing
  + -1 more
Nice man. I wanted an estimate on the house. He said he could do it in a few days, then mail the estimate. I had several other estimates and made my decision before I even received his estimate in the mail. His estimate was reasonable and close to the others, though.
Description of Work: estimate on roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Karla T.
12/2014
5.0
roofing
  + -1 more
Nolan exteriors did a terrific job with my roof replacement. Absolutely fantastic people, workers were prompt and efficient, and did everything as promised. From start to finish absolutely fantastic. Thank you Jim Nolan.
Description of Work: Replacement of home roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Nolan Exteriors
We really enjoyed working with you from the start to finish. Hope you are all moved in now and can enjoy the Holidays. Thank you for your business!!

Rachel J.
12/2014
4.0
roofing
  + -1 more
The weather hampered the install slightly with both frost and rain but the crew and Jim worked hard to ensure the job was completed in time. Clean up was hard when the job was done since it was raining but the crew returned the next day and ensured the yard was left as clean as they found it
Description of Work: Replaced roof, installed new skylight

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Jay B.
11/2014
5.0
gutter repair, roofing, siding
  + 1 more
The weather was extremely cold and windy. Because of this the job took two days instead of one. This was completely understandable in light of the conditions. Nevertheless the job was completed and the workmanship was excellent. At the conclusion of the job, one of the workers took me around and allowed me to inspect their work. My house is now "paint-free" and looks great. I have used Nolan in the past and will continue to do so.
Description of Work: Nolan sent out two of his employees to finish installing the soffit fascia on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Nolan Exteriors
Thank you again for your business!

Thomas M.
10/2014
5.0
roofing
  + -1 more
On time, on budget, as promised. Sort of a non-issue. Nolan delivered what was promised as it was promised. The crew worked their butts off in blistering heat and the only sign of their work after they left was a new roof.
Description of Work: replace roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Nolan Exteriors
So glad you are happy with the roof! We appreciate the business you have given us over the past several years. Thank you for showing that confidence is us. NOLAN EXTERIORS

Jennifer R.
10/2014
4.0
gutter repair, roofing
  + 0 more
They came out to give me an estimate when they said they would. The repair I thought was a little high and when Jim explained it costs money to put two men in a truck, the insurance, the gas I understood for the most part. We decided to get some new gutters and screens because when we added those items onto the original repair it wasn't really that much more money. So far everything is working and we are happy with the services we received. Now we need our gutters cleaned but as long as they are attached to the house we are happy : - )
Description of Work: They repaired the wood under our gutter that was rotting and put the gutter back. Replaced two sections of gutters where we wanted deeper gutters and put screen on a section of gutter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Nolan Exteriors
Thank you for the nice review and for the work. Enjoyed our conversations and working with you. Sincerely, NOLAN EXTERIORS

Bonnie B.
10/2014
5.0
roofing
  + -1 more
A representative from Nolan Exteriors was very prompt in returning my call and made an appointment to give me a quote on the project. The work was completed in a timely manner and we were very pleased with the job.
Description of Work: Nolan Exteriiors installed gutters on a small area of our house where we were having drainage problems. They also fixed several loose fascia pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Nolan Exteriors
It was a pleasure working with you as well Thank you for the business! NOLAN EXTERIORS

sean A.
10/2014
2.0
roofing
  + -1 more
We got our new roof on time and on schedule, the problem came 3 months later. A storm came through with 60 mph winds that tore about a dozen shingles off of our roof. I called nolan immediately to get repairs or at least a tarp put over the area of the missing shingles. They finally showed up after 3 days and put a tarp down, 2 days later we had light winds approx 30 mph and it immediately tore the tarp loose. I called back to get the tarp fastened down again, about a week later they finally came by to re-attach the tarp. Again, some light winds one night and the tarp tore loose again. I gave up at this point and re-attached the tarp myself. Since the storm that damaged our roof consisted of only 60 mph winds and we purchased shingles that are warrantied up to 130 mph and the roof was only 3 months old, I told nolan that I exepected all repairs to be covered by the warranty. 2 months of phone calls and complaining later, They finally came by to look at my roof. They told me they were going to repair my roof at no cost to me. Keep in mind this was only a dozen or so shingles that needed replaced, two men could finish this job in 2-3 hours. 2-3 weeks after they had finally come by to look at the damage (this is approx 3 months after the initial storm) and still no repairs. Finally I called nolan again and informed them that if my roof was not repaired in one week I was getting a lawyer to handle this, only then did my roof get repaired. Initial installation went fine, service after the sale was non existent.
Description of Work: new roof

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from Nolan Exteriors
We are sorry you feel this way. It was unfortunate that we couldn't get any help from the manufacturer on the wind-damage to your roof. The repairs (temps and final) were done under our warranty even though they were not a result of poor workmanship. In the end what matters is that you were unhappy and for that we are sincerely sorry. We will not respond with excuses but are glad you are fixed and should have no further problems. Thank you for your business and if given the opportunity we will do a better job for you in the future.

Arthur Z.
05/2014
5.0
roofing
  + -1 more
Jim and his crew were sensational. Jim came to my home with samples and details about the shingles we were going to have installed. He was so informative, that, by the time my project was completed I was an expert on roofing. The crew was punctual and worked steady. At the completion of the install, Jim would not accept our final payment until we "toured" the site and were completely satisfied with the job.
Description of Work: Replaced our hail damaged roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Nolan Exteriors
Thank you so much for taking the time to review the job we did and for the kind words. Please do not hesitate to call if we can help in any way. NOLAN EXTERIORS

Gillian P.
03/2013
5.0
insulation, roofing, siding, replacement windows
  + 2 more
I worked with Jim Nolan and Jeremy to resolve a leak in the roof and siding. We also replaced some windows that had been leaking. So far we are very satisfied with all the work done. It was really great working with Jeremy.
Description of Work: Problem: Leak under siding, water leaking into the laundry room, basement and around windows. Solution: replaced two windows, took siding off and applied tyvec to the west side of the house, sealed around other windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Nolan Exteriors
It was great working with you also Member. Hope we got it!

Rita M.
12/2012
5.0
roofing
  + -1 more
I had gotten a couple of bids from different companies for my roof and decided to go with Nolan Exteriors. I spoke to Jim Nolan on the phone and I thought that he was very professional and he took the time to answer all of my questions. He told me that he would stop by my house the following day to take a look at the roof and would get a bid out to me in the mail by the end of the week, and he did. I feel that I received great service and my roof looks beautiful!!! I would highly recommend Nolan Exteriors to my family and friends.
Description of Work: I found out that I had hail damage to my roof - so I contacted a few roofing companies to come out and give me a bid. After receiving the bids I decided to go with Nolan Exteriors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Edward S.
12/2012
5.0
roofing
  + -1 more
They were busy due to hail damage in the area. Jim Nolan sent Jamie to give an estimate. I accepted the estimate and they scheduled the work for the following week. Jim called and Jamie responded to do the work. It was done in a professional manner. They also gave me a estimate to do the entire roof if it was required. Would use them again.
Description of Work: I called for service due to a number of roofing tiles being blown off the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

Sharon T.
11/2012
5.0
roofing
  + -1 more
I didn't think work would start as quickly as it did, because of all the recent hail damage done in the area. However, Jim called us within a couple weeks to begin the job. When they were done the new roof looked beautiful. I was thrilled, until the following day when it rained and I took the garbage out and found the roof over my car was leaking! I called Jim and they came out the following day. They found the issue to be a bad flashing where the garage roofline met the house, and fixed it. No further problems at all! The were very professional and cleaned up the work site. Only minor things were found; a nail here or there, but that was to be expected. You can't find it all! The only issue I had was that none of the crew spoke English. Fortunately I speak some Spanish. Outside of this they did an awesome job and we've been very happy with the quality of the job, and have, in turn recommended them to friends needing a new roof.
Description of Work: We'd replaced our roof shortly after purchasing the house 20 years ago, so it was totally shot after all the hail storms we've had over the past number of years. A friend had had their roof replaced by Nolan Exteriors and recommended them highly, so we gave them a call. I went to their office to look at shingles and decided on 30 year architectural shingles. I had gotten a few quotes and theirs was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

GARY L.
04/2012
5.0
roofing
  + -1 more
We found them on Angie's List. They did a good job. Everything was on time and within our budget. We didn’t have a bad experience with them at all. There were a few things left over, but for the most part they took care of everything to our satisfaction.
Description of Work: We used Nolan Exteriors for home improvement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Troy H.
02/2012
5.0
roofing, siding
  + 0 more
We had damage from storms in the spring of 2011. We got bids from about 3 companies and decided to use Nolan Exteriors. The owner, Jim Nolan, was very professional, as was his crews. We were very pleased with their work, the price and the overall process. We would definitely use them again and have recommended them to friends who have also used Nolan and had a very good experience.
Description of Work: Nolan Exteriors put on a new roof, siding (with insulation) and gutters for us. Additionally, the intalled a new back door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Douglas S.
02/2012
5.0
gutter repair, insulation, roofing
  + 1 more
2011, They were here every day and cleaned up after every shift. I have a mansored roof and had leakage aroung several windows and with the flashing they installed solved my problems. They were very aware of my problems and were very meticulous in trying to solve them. I am looking forward to using the company for my attic insulation.
Description of Work: My old roof was tore off', tar paper and new shingles was put on. I also had new gutters and covers installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

david S.
12/2011
3.0
siding, replacement windows
  + 0 more
He did some work for my father-in-law. I called 3 times and went by their office. They said they would have somebody out here. I took off a day from work and nobody ever showed up. I saw their work and they do a good job but they need to work on their customer service skills. Their prices are right there with the rest of them. They did eventually call me and apologized. I possibly might use them. The quality of the work they did for my father-in-law was good.
Description of Work: I contacted Nolan Exteriors to get an estimate to re-side my house and do new windows.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Velma G.
11/2011
3.0
roofing
  + -1 more
They are taking a really long time to come in and do the work. I have already called them twice to ask them where they are. They told me that they are really busy, even though, I had received the estimate three months ago. The estimate was for $500 for the job. I had called several others for the estimate. My husband chose this company for the job. According to the reviews, their work was good. I just cannot get them to come out and do the work. If they do not come out soon, I will not use them; I will use somebody else.
Description of Work: Nolan Exteriors gave me an estimate, three months ago. They are supposed to fix a hole in the roof.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

orville H.
11/2011
4.0
roofing
  + -1 more
They didn’t have a bad record. That was the primary reason to choose them. They took care of any issues. They were reputed company. I would use them in the future.
Description of Work: I used Nolan Exteriors earlier in mid October for getting a new roof done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mark S.
10/2011
3.0
roofing
  + -1 more
Excellent at telling us about the pros/cons of roofing choices. Provided list of many completed projects to go view and discuss with owners. We thought we had a problem with the finished job. They were great about coming back out, checking the work and correcting. Turns out the issue was not with the roof. Warned us about potential issue with tear or and replacement that would leave a gap. Did not tell us they would damage existing soffit and then not repair. Should have warned us that soffit could be damaged and they should have either offered an option and cost for repair or included repair and cost in the original bid.
Description of Work: Cedar shake roof tear off and re-roof with asphalt shingles.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Jennifer H.
10/2011
1.0
roofing, siding
  + 0 more
we called this company based on their angie's list rating. we needed an estimate for storm damage repair. we called to have them look at the evident damage to our siding/fascia as well as the roof. they came out the week after we called, evidenced only by a hang tag on our door. one month after hearing nothing from the company, i called. i was told our roof did not need replacing, and that "piecemeal" jobs like ours are harder to work up an estimate. he found our report while i was on the phone and promised that he would get it to us soon. we have not heard from them since.
Description of Work: N/A

Rating CategoryRating out of 5
responsiveness
1.0


Brooke H.
10/2011
5.0
roofing
  + -1 more
They did a great job. I would recommend them to anyone. Theirs was the least expensive quote for the fifty years architectural shingles. They cleaned up after themselves. They were here when they said that they were going to come. They were very timely with their quote. They were here and got the whole job done in a day. Overall we were very pleased with the experience with Nolan.
Description of Work: Nolan Exteriors came out and did our roof in May.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Nolan Exteriors
Thank you for the report! We are happy to see that you were satisfied with the work.

Michelle P.
08/2011
1.0
gutter repair
  + -1 more
I use Angie’s list to find three contractors to bid on a job. When I decide who will get the job I have the decency of calling the other two and letting them know that they didn’t get the job. I would expect if a contractor has no interest in wanting to do the job that he’d be upfront with me and tell me so instead of leading me on. I called Nolan Exteriors on July 5, 2011 to set up an appointment. to come out and check my gutters. He told me that he was busy but would call me back in a week to set up an appointment. He never called back. That is why I’m giving this contractor an F. Some common courtesy between contractor and customer should be the upmost concern for both parties.
Description of Work: Service call to set up appointment.
Rating CategoryRating out of 5
    • 1(current)
    • 2

Contact information

5247 Highway N, Saint Charles, MO 63304

www.nolanexteriors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Windows,
Insulation,
Plumbing

FAQ

Nolan Exteriors is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Nolan Exteriors accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Nolan Exteriors offers free project estimates.
Yes, Nolan Exteriors offers eco-friendly accreditations.
No, Nolan Exteriors does not offer a senior discount.
No, Nolan Exteriors does not offer emergency services.
Yes, Nolan Exteriors offers warranties.
Nolan Exteriors offers the following services: Roofing. Siding. Windows. Gutters. Gutter covers. Insurance claims specialists.

Contact information

5247 Highway N, Saint Charles, MO 63304

www.nolanexteriors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM