Mr. Rooter Plumbing of St. Charles

They were a little too expensive but so is everything else in the world did a good job

It was fine but they should have told me the hourly price over the phone

The plumber clearly explained the issue and resolution. He was direct and patient, which let me know he was all about business. I wish he would smile more and be more engaging with customers. I appreciated the business focus but an upbeat demeanor goes a long way.

Needed install for a kitchen faucet with corroded bolts. Prompt reply, friendly service. Cost was high, but as quoted--no surprises, even though it took him over three hours to get the old fixture out and install the new one. Would definitely work with them again.

The plumber was very nice and did a great job.

Great service

The experience went well and everything worked out just fine.

price was way too high

They did a great job and will use them again when needed,

Bad experience

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They were able to get a guy out to fix our problem the next day, when 4 other companies I called were booked for weeks or months out so very happy with their work and responsiveness.

Noah did a wonderful job explaining what was wrong with my water heater. I appreciated him reviewing all about the new water heater. A very pleasant experience.

Responded to our request of outdoor service as well as indoor replacement during terrible winter weather conditions.

Installer was young man who was very polite and competent.

Timely, great service

Brandon came in very professional knew what he was doing. The snake got caught in a 50 foot pipe he had another guy come out and a half hour they had opens off and had the pipe cleaned out

Would hire again!

Would hire again!

My plumber was very knowledgeable and helpful.

Charged $400.00 for replacement of one small valve in shower. Was here exactly one hour. No construction of wall or faucet. Big rip-off.

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) I WILL NEVER EVER USE MR ROOTER PLUMBING FOR ANYTHING AGAIN! 2) I used Mr Rooter because they were recommended and thought they were honest. 3) They charged me over $500.00 for a one hour job to replace a three inch copper pipe. (99% labor) 3) Their estimates are not free. 4) I later found out that Angi would guaranteed the repair for $282.00 with up to 2 hours of labor. 5) So I paid ALMOST DOUBLE TO MR ROOTER for the job.

Had them replace a kitchen sink and faucet, they tore up the counter on all four corners around the old sink removing it acted like it was no big deal. After they were an hour late. Very disappointing and unprofessional.