Jerry Kelly Heating & Air Conditioning

Steven and Jason came out ahead of schedule and did a five star job. Very happy with everything they did very professional and polite. Would advise them any time.

Jerry Kelly Heating and Cooling Achieves Impressive Victory! Last night, it wasn't just the St. Louis Cardinals who emerged victorious. HVAC Technician Zach B proved to be a formidable player, successfully resolving my HVAC blower issue. Tracking down the source of WiFi interference that was causing our blower to constantly short cycle was no small feat. Zach displayed unwavering determination as he tackled the problem head-on, ultimately hitting a home run for Team Kelly. As long-time customers of Jerry Kelly, we have already purchased two complete systems from them. Their commitment to standing behind their work and ensuring customer satisfaction is truly commendable. Zach exemplifies the high standards upheld by the entire Jerry Kelly team. Without hesitation, we wholeheartedly recommend Jerry Kelly Heating and Cooling for all your HVAC service and installation needs. P.S. Don't forget to specifically request Zach B. Team Kelly is fortunate to have such a customer-focused service technician on their roster.

The guy said they don’t have R-22 to patch up my current unit. This is a dirty sales tactic as my friend owns a HVAC company elsewhere in the state and informed me otherwise. The tech then tried to apply pressure on us to buy a new system for $15,000 to $27,000 dollars on the spot. I declined as it was grossly overpriced. I had to pay $98.00 to have my intelligence challenged. Call Superior and they patched up my unit with 2 pounds or refrigerant and gave me options for replacement from $9,000 to $13,000 dollars. I got a better system from them for close to $7,000 dollars less. Please do not do business with these sharks. All those fancy ads on the radio must really drive up the price of a HVAC system. I’d really like my 98 bucks back.

Great. They were here within an hour & replaced next day. Price matched the estimate, the work space left clean & very professional. They answered all questions & I highly recommend them.

They are excellent.. Highly recommend them to everyone. They are phenomenal

Cause of AC failure to cycle was quickly determined to be a failed thermostat. New one was installed, and as part of the installation my Fall maintenance checkup was completed.

I woke up this morning (Saturday) and my kid was complaining it was hot in the house. I checked the thermostat and it was 6 degrees warmer than normal. I quickly determined the outside A/C unit was not running and called Jerry Kelley (whom I never used before), and prepared myself for bad news on my 12 year old unit. The guy who took my info down was friendly. Korey was at my house less than 2 hours later. Korey was friendly, thorough and professional. My unit just needed a new capacitor on the motor. But Korey also did some measurements and asked me a few questions just to make sure there weren't any other issues and that the unit I had was right for the house. In the end, I signed up for their membership club (which I pretty much never do). An hour and a half after Korey arrived he was gone, and my house was on it's way to being cool again. This was one of the best service experiences I ever had.

The service was perfect, Jerry got the things fixed and went right on it when I called them. It turned out to be the compressor of the air conditioner needs replacement. He got someone to come and replaced the compressor on a Wednesday and everything got fixed on a Friday.

I’m finally out of my Jerry Kelly Emerald A/C unit. It was 10 years of headaches and breakdowns for what was supposed to be a top of the line system. Last July when they charged me $1600 to replace the coil I vowed to never use them again.

They had a guy come out and the guy looked around for about 3 minutes. Never wrote anything down. Didn't take any measurements. He said he'll call back but I haven't heard anything from them.

It didn’t! This company lacked the courtesy to contact me, even though they are on Angie’s List for responders!

They did a fine job for the inspection but when my air conditioner broke they didn't get back to me in regards to fixing it. I would recommend them for inspections, however.

The technician came and spent a long time with the furnace. He came back up the stairs and told us he needed to show us a picture of a crack in our heat exchanger on our furnace. He showed us a couple pictures but all I could see was a gray line and no crack. The technician told us that if that the crack would get bigger and they would have to shut our gas off. He said we needed to buy a new furnace very soon before the crack gets bigger and they would have to shut our gas off. He pulled out a price sheet and showed us prices of furnaces and air conditioners. I did some research and found out that if there was a crack in our furnace they would have to shut the gas off immediately. I also called another company to check to see if we had a cracked furnace. The 2nd company could not find any cracks after thoroughly checking the furnace. The 2nd company's technician pulled out the paper informational receipt that Jerry Kelly left here from their last visit from the pocket near the furnace and showed me that it said safety check no crack. It was all a scam to get us to spend thousands of dollars on a new furnace. The year before they came out and replaced 3 parts on our furnace, charged almost $800 and told us we should be good for another couple years. Then this year they tell us lies and that we need a new furnace.

Very well! Brandyn and Taylor were very prompt, very courteous and did and excellent job installing my new furnace. From start to finish, it took them less than 2 - 1/2 hours to complete the job! I was very pleased with their work!

Great, prompt and very neat. Helped me problem solve outside location for unit

This review is for my wives grandparents, their furnace was making a noise so they called jerry kelly to look at it. I am an air conditioning technician but for whatever reason they feel like they are bothering me so they won't tell me if they need any work done. They had a 12 year old Trane 90+ furnace which was still working. Jerry Kelly told them they needed a new furnace and sold them a piece of garbage Goodman furnace with a Jerry Kelly Emerald badge on it for $4500 for only the furnace! I can't argue with the fact that the job was done correctly and in a timely fashion but the obscene price gouging and the fact that Jerry Kelly preys on elderly people and schedules the install sometimes even the same day to ensure they have no opportunity to do any due diligence on getting other bids is infuriating. Please beware of Jerry Kelly and get a few bids before having this company do any work for you.

I'd give them all "A's" across the board and I'd use them again.

They are really good. They put in our system years ago. They come out every year. We are part of their club thing. They are the number one company in St. Louis. When we originally moved into this house years ago, the system was original to the house. It died two years after we moved in, and they replaced the whole system. They have been maintaining it ever since. They are johnny on the spot. They are really good people. They call us to remind us. We are part of their club thing, so we pay $20 a month. If we ever need any service, which we haven't yet, they do 24 hour emergency service, and it's discounted. The service twice a year is included in our contract. It's good service. They are a great company. They price is reasonable. It's not expensive. Their customer service is awesome. I would absolutely use them again. They are worth the money. They are always friendly. They always get out here the next day. We had an issue one time, and they were out here the next day. With this kind of company, usually you pay more, but you get the right service.

I had them put in my new furnace and A/C. Very good interaction. Very good at cleaning up after themselves.

I used them a long time ago, they installed my heating and air conditioning systems a couple of years ago. I think their price is right with the industry. I thought they did a good job, they showed me some things that I didn’t know. That was awesome. They were efficient. I mean when they put in my air conditioner and furnace, they were efficient and they cleaned up. They were fine. My heating and cooling is pretty efficient. My air conditioning costs have probably gone down a little. I’m a pretty conservative user of it anyway. I used them because I think they came out just to do routine maintenance on my furnace and it was so old. I had another company that came out and did a real high pressure trying to sell me a heating and air conditioning unit. Which I probably needed it, which I did. The fact that they were so pressure, that they pressured me so much that it turned me off. This company did not do that, they just gave me information and left. I suppose the lack of the high pressure selling and the fact that they had already been to my house and the information that they gave me probably convinced me to use them. It was about $10,000 and they also helped me to get a rebate from the electric company and I think the gas company. I think they took care of a lot of it, so they let me know about it and helped me with it. I did get the rebate, so that was good, that was great.

I have a membership with them. I do it monthly, I think it's $35 a month.That check-up is free. It also covers the air conditioning and the furnace.

I think they're a little overpriced. They check out the air conditioner and heating systems and replace the filters. It's $42 a month. Well, there was one of the times when they said the filter wasn't dirty enough and we didn't need to change the filter. It's regular, and they contact me when it was time for them to come out. I'm still on a contract with them. I want to do one more inspection and then stop the contract.

The thing that Kelly does is he takes the time to get the right people in place. every person is knowledgeable and speak to you directly and appropriately. They know their business, and know how to talk about their business. They also steer you to get the best value, for what is available. I will send them to other people too. He custom builds his own equipment. Instead of having an Carrier air conditioning, or and heating air conditioning, you get an Jerry Kelly air conditioning. He goes to wholesalers, and says he wants one of these, and one of these, and he puts his own practices together. He makes the most economical, highest efficiency piece of equipment. Price is defiantly competitive. He is not the cheapest, but he is betting on longevity. How long the piece will last. He is good. The one time he came back, is I don't want to pay for it now, I don't have the money. He said, yes, you either do it then or else. They are never late, always on time. They are always courteous, and clean up after themselves. I use them over and over, but I hope I don't need to. This is why I chose them in the first place.

Very well. Very professional staff.

Brandyn and Tyler came out this morning to install a new air conditioning unit plus a new furnace. Let me tell you, both of these guys are top notch. They explained everything to me in detail and answered all my questions. When they finished they cleaned the entire area and gave me a full walk through so I knew how to operate the new unit. If you're in the market for new HVAC I would highly recommend Jerry Kelly. Very satisfied!