Thank you for allowing us to service your home and taking the time for the review.
Philip S.
06/2014
5.0
chimney sweep
+ -1 more
unknown
Description of Work: Excellent services by a true professional. I would highly recommend Victor and will absolutely use his service again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Clean Sweep Chimney Service
Thank You for your review and the positive words. We look forward to seeing you and your chimney next year.
Jody M.
08/2011
5.0
chimney sweep
+ -1 more
Outstanding, first class service from owner who was also the chimney cleaner. Honest, knowledgable, and willing to share information and details about the cleaning process. Accreditations beyond others in the St. Louis area. Additionally: prompt, thorough, outstanding set up and clean up. Will definitely use services again and highly recommend.
Description of Work: Chimney cleaned and inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Ira M.
06/2011
5.0
chimney sweep
+ -1 more
I can't say enough good about Victor and his service. He showed up on time, left no mess, did a thorough job and gave us several pointers on safe fire procedures. He also inspected our exterior bricks and the interior of the chimney. Very professional throughout. I would highly recommend him to anyone needing chimney sweep services.
Description of Work: Cleaned our chimney and fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Wade P.
06/2011
5.0
chimney sweep
+ -1 more
It went really well. Victor was very professional and friendly. He cleaned the chimney thoroughly and left the workplace tidy and clean. He was very helpful with ideas on how to deal with the leak related to the old chimney.
Description of Work: Victor inspected and cleaned the chimney. He also gave an estimate of needed repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
JESSE G.
05/2011
5.0
chimney sweep
+ -1 more
Excellent service from the beginning. The person answering the phone was extremely nice and professional, she was able to schedule the job in two days from the time of my call. Victor, the owner, called me about 30 minutes ahead of arrival to let me know that he was on schedule. He got to work quickly and was very neat and thorough. He even cleaned the glass and doors on the fireplace which we've not had anyone do before. He also made some recommendations on tuckpointing needs and even had a coloring book for my 2 year old daughter. A great job at a great price by a very personable professional, I won't be calling anyone else in the future.
Description of Work: Full chimney cleaning and inspection for a wood burning fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Dale C.
04/2011
5.0
chimney sweep
+ -1 more
It was the usual noisy thing but he did a nice job. He did a fine job and we would recommend them. We didn't have any complaints and we would call them back.
Description of Work: We used Clean Sweep Chimney Service to clean our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Andria S.
03/2011
5.0
chimney sweep
+ -1 more
After calling and making the appointment (the lady was very nice) Victor was on time, professional, and very knowledgeable about the chimney and gas fireplace we have in our 100+ year old home. He cleaned the chimney as well as replaced embers and repositioned the logs all in under an hour! The house was left clean and he even laid down a cloth on the floor so his boots didn't track in anything. Thanks Victor!
Description of Work: Chimney sweep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
MIKE & LAURA M.
12/2010
5.0
chimney sweep
+ -1 more
I had not had my chimney cleaned in probably over 5 years and I use it frequently for wood fires in the winter. I called Clean Sweep and got an appointment within the same week. Victor came to my house with several tarps so that he would not track anything on to my carpet, set up his equipment, checked out my chimney and said it was definitely in need of cleaning and proceeded to clean it with an electric powered sweep that he explained fans out and cleans all sides of the chimney at once. He had it set up with a large vacuum that immediately removed the ashes and dirt as it was being cleaned. I had just cleaned my carpets and he did such a great job that not any of the ashes or dirt got on my carpet! When he was finished he told me it was ready to go, gave me advice on cleaning frequency and how to better use my fireplace. Overall a great experience! He also told me they send out postcard reminders twice yearly. I got one today!
Description of Work: Chimney cleaning and inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Glenn B.
11/2010
5.0
chimney sweep
+ -1 more
Arrived on time. Very Professional. Spent time to explain what he was doing. Quality job. We have had other chimney sweeps, he took at least twice the time as the others and was extremely thorough.
Description of Work: Complete chimney clean and inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Alice W.
11/2010
5.0
chimney repair, chimney sweep
+ 0 more
He is honest, good, prompt, and reasonable.
Description of Work: I used Clean Sweep Chimney to fix a handle on our fireplace and clean it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
linda T.
11/2010
5.0
chimney repair, chimney sweep
+ 0 more
It was a very good and positive experience with them. They were on time and covered everything before they started the work. The price was within what I expected. I’ve had my chimney cleaned every 3 or 4 years and it was within the price I’ve had before. The quality was very good. They were having a little bit of a staffing issue and they explained that at the time of the phone call so I was okay with that because it wasn’t an emergency or anything like that. When they were able to schedule me they got here and did the job. They cleaned up and left everything in tact when they finished.
Description of Work: I used Clean Sweep Chimney Service to do a chimney clean and they gave me a proposal for some chimney repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Carri Reisdorf T.
10/2010
5.0
chimney sweep
+ -1 more
Quote only, entered report by mistake
Description of Work: Quote only, entered report by mistake
Rating Category
Rating out of 5
Amy K.
07/2009
5.0
chimney sweep
+ -1 more
Victor was great. Provided excellent advice and suggestions for how to prevent chimney odor from coming back into the house. Very very CLEAN - tarps and care.
Description of Work: Completely cleaned a formerly wood burning and currently gas fireplace and chimney. Removed > 5 gallons of soot. Cleaned fake logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Debbi S.
01/2009
5.0
chimney sweep
+ -1 more
I've been using them for about 18 years and they are very professional. The owner is continually trying to learn new techniques and information. For 18 years I've been very pleased with them and I will use them again in the future.
Description of Work: They've lined my chimney, and done some rebuilding of my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
CHARLES O.
11/2006
5.0
chimney sweep
+ -1 more
Very professional, all work done as promised and on time. Cleaned up very well after the work was finished.
Description of Work: Chimney sweep and minor caulking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
CHRISTINE C.
10/2006
2.0
chimney sweep
+ -1 more
We were disappointed in the service. We scheduled the appointment, and the first time they came out, they were unprepared. The ladder the gentleman had was not long enough to get on the roof. It took several weeks for them to reschedule, and I had to call several times to get the appointment. The second time they came out, it was raining, and they told me it was not cost effective for them to do it since the chimney had to be dry. After rescheduling again, they were late to the appointment. To give a better picture of how much time this took, the inspection was done August 22, and they finally completed the work on October 20. The work was fine (as far as I can tell since I am not a chimney expert).
Description of Work: They inspected the chimney, as well as repaired the crown.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$730
Response from Clean Sweep Chimney Service
SORRY FOR NOT LIVING UP TO YOUR EXPECTATIONS. THE FIRST TIME WAS OUR FAULT AND WE WERE UNABLE TO OBTAIN THE LONGER LADDER FROM THE RENTAL COMPANY AT THAT TIME. WHILE WE CAN NOT CONTROL THE WEATHER AND I AM SURE THAT YOU WOULD AGREE THAT DOING MORTAR WORK IN THE RAIN IS NOT A SMART THING TO DO THE APPOINTMENT WAS MOVED TO A SHORT TIME LATER. WE DO NOT PROVIDE TIMES FOR OUR APPOINTMENTS ONLY AM AND PM AND THIS HAS BEEN OUR PRACTICE SINCE 1985. YOUR PROPOSAL WAS RECEIVED IN OUR OFFICE ON SEPTEMBER 15TH. THE WORK PROVIDED WAS FOR TUCKPOINTING, CROWN REPAIR AND FLEX SEAL ALONG WITH WATER SEALING THE ENTIRE CHIMNEY. IN BETWEEN YOUR FIRST CALL AND THE TIME WE COMPLETED THE WORK OUR LEAD MASON AND A TWENTY 20 YEAR EMPLOYEE BECAME ILL AND IS NOW ON PERMANENT DISABILITY. RATHER THAN HIRE SOMEONE OFF THE STREET TO DO SUBPAR WORK, WE ARE DOING WHAT WORK WE HAVE CONTRACTS FOR ONLY AT THIS TIME AND BEING A SMALL COMPANY THE LOSS ON ONE LIMITS OUR ABILITY TO COMPLETE SOME JOBS IN WHAT SOME MIGHT SEE AS A TIMELY MANOR. AGAIN, I AM SORRY ABOUT NOT PROVIDING YOU THE SERVICE YOU EXPECTED. HOWEVER YOU WERE NOT ASKED FOR A DEPOSIT AND WE HAVE BEEN HIT WITH THE LOSS OF A LONG TIME ASSOCIATE.
Amber K.
10/2006
1.0
chimney repair
+ -1 more
We called this company to get an estimate and they told us there was a charge just to get an estimate to do the work. Needless to say we decided against paying to provide them with work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Clean Sweep Chimney Service
I AM SORRY THAT WE OFFENDED SOMEONE BY CHARGING FOR A REPAIR ESTIMATE. WE HAVE CHARGED FOR OUR REPAIR ESTIMATES SINCE 1990, AND WHILE SOME DO COMPLAIN, WE FEEL AS MANY OTHER QUALITY COMPANIES DO, THAT A SMALL FEE TO OFFSET OUR TIME AND OVERHEAD IS ACCEPTABLE IN TODAY'S BUSINESS WORLD. WE DO TRY TO GIVE AS MUCH AS WE CAN IN THE WAY OF COSTS OVER TO THE PHONE. I AM SORRY, BUT I SEE YOUR GRADE UNFAIR AND BASED ONLY ON THE FACT THAT YOU DID NOT FEEL IT WAS FAIR TO PAY FOR A ESTIMATE FROM THE OLDEST CHIMNEY SERVICE IN THE STATE. BASED ON OUR OTHER POSITIVE COMMENTS ON ANGIE'S LIST, WE CONTINUE TO OFFER QUALITY SERVICE TO IT'S MEMBERS AND NON MEMBERS AND RESPECT ALL POINTS OF VIEW. VICTOR IMGARTEN
DEBRA C.
01/2006
5.0
chimney repair
+ -1 more
The workers were on-time, courteous, and willing to answer questions. The new damper has eliminated an air-flow problem that we developed after the gas starter in the fireplace broke. As usual, another great job from this company. Recommend highly!
Description of Work: Removed old damper and replaced w/ LockTop II unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Rose R.
11/2005
5.0
chimney sweep
+ -1 more
FRIENDLY, CONSIDERATE, KNOWLEDGEABLE AND REASONABLY PRICED.
Description of Work: CLEANED AND INSPECTED CHIMNEY FROM ROOF TOP TO FIREBOX.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
DEBRA C.
01/2005
5.0
chimney sweep
+ -1 more
THE BEST CHIMNEY SWEEP/REPAIR COMPANY IN THE AREA. FRIENDLY STAFF, REASONABLE PRICES, GREAT WORK; SAFETY IS NUMBER ONE WITH THIS COMPANY. RECOMMEND HIGHLY.
Description of Work: ANNUAL CHIMNEY CLEANING AND TUCKPOINTING OF JOINTS IN BOX.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Greg B.
10/2004
1.0
chimney sweep
+ -1 more
THIS COMPANY WAS BOTH THE HIGHEST PRICED FOR CLEANING ($149 VS. $95 AND $119, AND WAS INFLEXIBLE ON REPAIR ESTIMATES. THEY, LIKE THE OTHERS, ARE "TOO BUSY" RIGHT NOW TO DO REPAIRS. FAIR ENOUGH; IT'S FALL, BUT UNLIKE THE OTHERS, THEY WON'T GIVE AN ESTIMATE NOW THAT THEY'D HONOR IN THE SPRING FOR THE REPAIRS; OTHERS I CALLED WOULD.
Description of Work: I CALLED THEM FOR A BID ON BOTH REPAIR AND CLEANING. I ALSO CALLED OTHER COMPANIES IN THIS CATEGORY.
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
4.0
GAIL F.
03/2004
5.0
chimney sweep
+ -1 more
THEY WERE ON TIME, FRIENDLY AND VERY THOROUGH IN CLEANING AND INSPECTING. THE LIVING ROOM WAS SPOTLESS AFTER THE CHIMNEY WAS SWEPT. GAVE A GREAT CHIMNEY 101 LECTURE AND TALKED AT LENGTH ABOUT WHAT DIDN'T NEED WORK, WHAT WE COULD DO BUT NOT NECESSARY RIGHT NOW, AND WHAT WE MIGHT WANT TO REPAIR NOW. NO 'SALES JOB'. WE ASKED FOR AN ESTIMATE ON VARIOUS ISSUES WHICH WAS MAILED PROMPTLY AND WAS FAIR.
Description of Work: SWEPT CHIMNEY, VISUAL INSPECTION INSIDE AND OUTSIDE OF CHIMNEY, AND INVESTIGATED DAMPNESS OF BASEMENT FIREPLACE. THEY WERE PREPARED TO USE A CAMERA TO INSPECT, (ADDL COST), IF NEEDED. PROVIDED A NUMBER OF ALTERNATIVES TO CORRECT PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
01/2004
4.0
chimney sweep
+ -1 more
SERVICE MAN WAS PROMPT. JOB POTENTIALLY CAN BE VERY DIRTY, BUT RUGS AND FIREPLACE HEARTH WERE COVERED WITH HEAVY CANVAS CLOTHS TO PREVENT DIRT FROM SPREADING.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Fireplaces,
Animal & House Sitting,
Doors,
Ceiling Fans,
Finished Carpentry and Woodworking,
Window Treatments,
Chimney Caps,
Plumbing,
Lighting,
Handyman Services
FAQ
Clean Sweep Chimney Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 AM
Saturday: Closed
Clean Sweep Chimney Service accepts the following forms of payment: Check
No, Clean Sweep Chimney Service does not offer free project estimates.
Yes, Clean Sweep Chimney Service offers eco-friendly accreditations.
No, Clean Sweep Chimney Service does not offer a senior discount.
No, Clean Sweep Chimney Service does not offer emergency services.
Yes, Clean Sweep Chimney Service offers warranties.
Clean Sweep Chimney Service offers the following services: Complete chimney & dryer vent, chimneys repair, chimney sweeping, tuckpointing, video scans, covers, dryer vents, safety inspections, fire box repair & waterproofing.