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Beseda Flooring

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

Beseda Flooring - Your One Stop Floor Shop. Beseda Flooring & More is a full service flooring and design center that has been serving our customers since 1985. We are a family owned and operated business that prides itself in the quality of our work, the quality of the products we sell, and the quality of the customer service we provide. Whether you are looking for carpet, hardwood, laminate, ceramic tile, vinyl, cabinets or countertops, Beseda Flooring & More provides an option for nearly every purpose, decorating style and budget. Beseda Flooring & More is a Mohawk Floorscapes Center. In addition, we carry most other major brands, which are on display in our St. Charles showroom. As a family based company we know that your home is not only the place you lay your head but the place where your family is built. Let us transform your home into a stress free space that the entire family can enjoy. When choosing your new floor, cabinet, countertop or window covering, Beseda Flooring & More will assist you in finding the right product to meet your specific needs. Our in home estimates are always free. It is our hope that you will invite us into your home to become “your one stop floor shop”. We look forward to meeting you soon. Additional email: info@besedaflooring.com.

Business highlights

40 years of trusted experience

Services we offer

WE ONLY INSTALL WHAT IS PURCHASED FROM OUR SHOWROOM. Flooring: Carpet, Wood, Cork, Laminate, Sheet Vinyl, Luxury Vinyl, Vinyl Plank, Ceramic, & Porcelain. Cabinetry for Kitchen, Bath, Laundry, & Office. Granite Countertops, Quartz & Laminate. Bathroom: Showers, Onyx, & Vanities.

Services we don't offer

Hardwood Refinishing. General Remodeling. Installation of materials purchased from another vendor. WE ONLY INSTALL WHAT IS PURCHASED FROM OUR SHOWROOM.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.440 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
13%
3
10%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 40 reviews

Kenneth L.
08/2019
2.0
carpet installation
  + -1 more
Purchased carpet for three (3) bedrooms, they came out and measured the carpet for all three rooms. The sales person and purchase experience was fine. The installation was not, first they measured or installed the carpet incorrectly in the one bedroom. (They did not have enough carpet to complete the closet). Luckily the were able to match the die pattern of the carpet already installed. Second the seams could been seen in both bedrooms between the rooms and closets. In the master bedroom the seam along the wall to the windows were clearly visible. Twice they came out to correct the problem, after the second time the seams are now acceptable, but still can been seen under close inspection. I feel the only way THEY could completely correct the problem is a complete new installation and I'm sure they would not do that. Would never purchase from them again.
Description of Work: Purchased carpet for three (3) bedrooms

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$3,041

Gigi H.
11/2018
5.0
carpet installation, flooring contractor, remodeling
  + 1 more
Carpet in our Basement. Beseda had very competive pricing, which was great. Our salesman, David Boston was amazing. Worked with me on pricing and different carpet options within our budget. He NEVER pushed me to go with more expensive carpet. But, what clinched it for me, was the fact that they would move our HUGE and HEAVY pool table! No other flooring company would touch it. Beseda only charged us $150 for this service. That saved us over $450 from what a local pool table company would have charged us! We will be using Beseda again. Don’t hesitate to call this company and when you do, be sure to ask for David!
Description of Work: THEY WILL MOVE YOUR POOL TABLE!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Vicki S.
11/2018
2.0
carpet installation, home remodeling
  + 0 more
A year ago, we had them do a complete tear down remodel of the master bath. The designer was very good. Materials were chosen, delivered and we were ready. Repairs started out ok but two days in to a seven day job, the subcontractor had some kind of family issue and disappeared. The helper But he didn’t do very much. When the subcontractor guy finally came back after three days, he worked rapidly to catch up so he could move to another job. The list of mistakes resulting from this mess is long. When I told him he was not doing things the way we agreed on the contract he lost his temper and became quite angry and left the job. Into the onyx shower walls he put the shelving in the wrong place. When he put in plumbing for the shower he burned 1/3 of a wall stud that I was told by another contractor could have caught the house on fire. The diverted handle used the wrong plumbing parts and didn’t work. The sink leaked. He gouged the side of the drywall by the shower that needed to be repaired. The vendor that Beseda used for the vanity mirror and glass doors cut the mirror wrong so it was crooked on the wall (they would only give me a small discount), the shower doors still leak at the bottom. They are missing a handle. The shower plumbing leaked and So I decided to call my regular plumber. They came out twice and when I told Beseda about it, Brian Beseda himself came out met my plumber, and saw the problem. He promised to pay the two plumbing bills as did the designer. They even copied me in on the email instructing Patty Beseda to pay them. They never paid. I ended up paying my plumber. I have never been so disappointed in my life about this remodel. They did my kitchen beautifully which was the reason I hired them to do the bathroom. We loved our designer but stopped contacting her about everything. We planned on buying two rooms of carpeting but went elsewhere. At this point, after a year, the warranty is over. I want nothing from them. But people need to be aware that they hire subs to do work, who are of marginal skill, and they are not true to their word. Since I would not allow the first guy back. Beseda sent a second subcontractor to do the finishing and fixing the mess from the first guy. He had an attitude as well, but knew what he was doing. The designer herself finished the painting. But the leak should have been paid by them. Again, this is just to alert people that they need to aware of who they hire. Beseda lied when they said they would pay for my plumber to fix their mistakes. At this point in time I want nothing. We were very disappointed in this job.
Description of Work: Bath remodel

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$14,000

Bill O.
01/2017
2.0
carpet installation
  + -1 more
I had Beseda floor come out and measure my house for a quote for new wood floor. The salesman asked that I pick out a couple of selections that I liked. I tend to be indecisive but picked a couple and he told me that he would have the price to me within a week. After a week I went up to the shop and he had some sort of excuse but I tend to always give people a chance so he told me he would have my quote the next day. I again took some more wood home with me to see if I liked it. Again, no quote the next day. When I talked to him he again promised me a quote with some excuse about his computer. I took home more samples. Again, no quote. So I took the samples back to store and just dropped them off with another associate. I had had it. I know I may not had picked out the exact wood floor that I was going to install but they could have given me a quote for what I did pick out. Maybe the salesperson was having personal problems or maybe he didn't think we were serious about doing the project. He took the time to come out to the house to measure so who knows. He did show up in a timely fashion and when he said he would for that so I didn't give them all F's. Anyway, we gave our $17,000 project to a competitor.
Description of Work: Take up existing wood floor and carpet and install new wood floor for approximately 1600 sq feet.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Colleen W.
01/2017
5.0
carpet installation
  + -1 more
Very well. Brian Beseda is very professional, trustworthy, and courteous. From the moment that I was greeted in the showroom, to the time of the carpet installation, I felt as if I was the most important customer he had! Excellent customer service. Excellent and friendly owners and staff. The date of the carpet installation was originally set for December 16th ( the day/night of the icy and dangerous road conditions). I was expecting out of town guests arriving on the 17th; the rooms to receive new carpet were my guest bedrooms. Because of the weather, the installation was cancelled. Brian went above and beyond my expectations! He was at my home himself on the morning of the 17th to ensure my carpet was installed before my guests arrived. Thank you Brian!
Description of Work: Carpet removal and new carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anthony B.
05/2016
5.0
flooring contractor
  + -1 more
Beseda was very professional and courteous throughout our engagement. The floor has received many positive comments over the past two years. I recently noticed that some of the grout lines had minor cracks in them and asked what could be done. This was over two years since the flooring had been installed. Brian was very responsive and came over personally to look at the floor and then followed up with the grout manufacturer to address the problem. He did an excellent job correcting the situation. I definitely recommend Beseda for any flooring work you need done.
Description of Work: Installed Armstrong Luxury Vinyl tile in kitchen and dining area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Keith H.
04/2016
5.0
carpet installation, hardwood floor
  + 0 more
From start to finish Brian and his crew were very personable and very respectful of our home. They were prompt and on time for every appointment and every scheduled work day. The showroom is amazing and they have so much to offer for every price range. They work within your budget and do not push you one way or the other. It was an easy, no pressure choice for carpet and backsplash. The hardwood was already chosen per say, because it had to match what we already had in our home and Brian was able to find an exact match. All tools and equipment were stored away at night and everything cleaned at the end of each day. They were able to do the kitchen backsplash (complete with grout) and hardwood floors in two days and then came back the next week to rip out the rest of the old carpet and install the new, again this was knocked out in less than two days. I had one minor detail on the stairs that was actually really not their fault, the new carpet for the stairs was not as thick as the old and he came back and fixed it right up without hesitation. All around impressed with this company and would definitely use them again.
Description of Work: Ripped out all the old carpet in three bedrooms, living room, stairs and main hall. Installed hardwood flooring from entry way into main living space at stairs to basement, down main hall to bedrooms, and landing at bottom of stairs. Installed all new carpet and pad in the three bedrooms, living room, and down the stairs. Installed kitchen backsplash as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Donald M.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
Arrived on time and began work immediately on removing the carpet from the office. Because some large pieces of furniture could not be removed from the room they had no problem working around them. Worked straight through with little time taken for lunch and were done by early afternoon. More than pleased with the work done and would have them back in the future.
Description of Work: removed carpet installed vinyl plank flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Jessica L.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
My husband and I were very pleased with the service and flooring pricing we received at Beseda. We spoke to several different employees during the process and they were all pleasant and helpful. It did not feel like a high pressure sales environment and they encouraged us to take our time while making our final material/color selection. Also, our final pricing for the flooring was ~$700 cheaper than the quote we received at another flooring store. The material was delivered quickly and in good condition. Since we were installing the flooring ourselves, Beseda offered to let us use their dumpsters for the old carpet and any other construction waste. Overall, we were very satisfied with our experience through Beseda and will certainly use them in the future.
Description of Work: Selection and pricing of 1070 sq ft of laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mark M.
09/2015
4.0
carpet installation, flooring contractor
  + 0 more
very easy to work with prior to installation. they were very willing to provide samples, etc... installation was an entirely different story. installer left very clear seams in open loft area and at entry to each bedroom (3 bedrooms in all). the installer retured to correct after I complained but didn't do much good. His appearance was very poor (big baggy sweatpants with an oversized flanel shirt/coat). after discussions with the company they returned with a different installer who was able to take care of the largest seam but to this day (1 year later) there are very clear seams at the entrance to each bedrooom.
Description of Work: install carpet and pad for approx 1200 sq ft

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$3,000

Mark G.
05/2015
5.0
carpet installation, ceramic tile
  + 0 more
Courteous employees and efficient work. We used this company for ceramic tiling the kitchen and laundry room, and carpeting the greatroom.We will use them again to put ceramic tile into both bathrooms.
Description of Work: carpeting in three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Karen M.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
The crew was awesome. They arrived on time and set to work. Josh explained the procedure and answered any questions. He and Glen were pleasant, knowledgeable and professional. They were very careful in moving the hutch and china cabinet, making sure to protect flooring in the room where the furniture was placed. They were equally as careful in moving the gas range and the refrigerator with careful attention to the ice-maker water line. Glen was able to remove the irritating squeaks from the floor that had developed over the years. They worked until 6 PM, and then finished up the next morning. Every tile was placed (or cut when necessary) with precision. Their measurements were precise and worked out beautifully with no waste or damage. Though they had other jobs pressing them, they refused to take shortcuts and took pride in their quality workmanship. There were no unexpected costs, and the product looks great. I love my new floor. We would highly recommend Beseda's and especially this crew, and will definitely consider them should we have future needs.
Description of Work: The flooring crew, Josh and Glen, removed our old vinyl flooring, prepped the underlayment, and applied Armstrong vinyl tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Elizabeth G.
09/2014
5.0
carpet installation, ceramic tile, hardwood floor
  + 1 more
They were very professional. They explained everything to me. They worked with me. I like the customer service.
Description of Work: They gave me a bid on removing ceramics and carpet and installing hardwood and carpet on the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Tim H.
02/2014
5.0
carpet installation
  + -1 more
Their service was exceptional. They took care of the product while working and the price was great.
Description of Work: I used the services of Beseda Flooring for carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Patricia P.
12/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
we dealt with Bryan Beseda--he gave us a great deal and good advice---we have dealt with his company before--ceramec tile in bathrooms.
Description of Work: ordered and delivered hardwood flooring and carpet pad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph M.
10/2013
4.0
ceramic tile, flooring contractor, remodeling, home remodeling
  + 2 more
Beseda rep., Rauchel Vierling, was very nice, professional, and knowledgeable about the bath remodeling business and in fact, came up with 3 remodel options for our consideration. We met once with her in our home and once in her office, plus correspondence via email and telephone. The option most near our final work scope is outlined above. We did not select Beseda as our contractor for two reasons. First, theirs was not the lowest bid. Second, after two attempts, Beseda did not provide us with an itemized, detailed breakdown between material cost and labor in the proposed price. We felt this was necessary in order to properly evaluate all the bids. However, I would recommend Rauchel and Beseda as a bidder on future bathroom or kitchen remodels.
Description of Work: Provided proposal for Master Bath remodel, including new floor tile throughout, new shower base, tile and valve, new shower doors, new Roman tub fixture, replace tub surround, remove half wall between vanity and tub, replace vanity, double sink top, remove tub step and make new tub face, new drywall and paint in toilet area, paint entire bath room, install 2 customer furnished toilets, install one extra electrical outlet, install crown molding, caulk as necessary.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Charlene M.
08/2013
3.0
hardwood floor
  + -1 more
They were almost the same price as the company we went with, my husband just thought the guy there was a jackass, to put it bluntly. My husband didn't like them, he didn't think they were responsive at all.
Description of Work: We got a quote from Beseda Flooring to do hardwood flooring in my breakfast room and kitchen.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from Beseda Flooring
We apparently provided an experience that fell short of the Mission Statement at Beseda Flooring: to earn our customers’ loyalty we must listen to them, anticipate their needs and act to create value in their eyes through our product offerings and exceptional customer service. We want our customers for life! We strive for excellence in the area of customer service. This particular potential customer's experience failed to meet up to our standard, and we take that very seriously. It is unacceptable for someone to walk out of our showroom feeling like they were not heard or treated with the respect. We will continue to strive towards excellence and apologize for any lack of that excellence you may have experienced.

Karen K.
04/2013
3.0
flooring contractor
  + -1 more
They were very responsive in coming out and doing the measuring. They came out and did the measurement right away. They were kind of slow in giving us a bid. We didn’t hear from them for a week so we called them. They told they will get back to us but they didn’t. We went back to their location and we did finally get a printout of their estimated bid. We asked them for a bid on an additional item which was a countertop. They said they will call us the next day and they never called us. We never heard anything from them and it has been 3 or 4 weeks ago. We crossed them of the list because we didn’t think they were responsive enough. The bid was about $14,000. We picked them because they had good ratings on Angie’s List but our experience with them wasn’t as good as other members. They never got back to us with a bid. We thought for that kind of money and the way the economy is, they should be jumping at getting a potential business that was going to be $14,000 of work. They didn’t and we don’t think they were responsive enough. We have another contractor that we are going to use.
Description of Work: Beseda Flooring came out and gave us an estimate on flooring for the entire house.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Lauren G.
04/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Working with Brian @ Beseda Flooring was great!. We contacted Beseda for flooring samples when we discovered that they are dealers for the hardwood brand that we wanted. Brian gave us large samples to take home and let us keep them for a couple of weeks so we could be absolutely sure about our finish choice. Then, when we found a cheaper price online, he immediately agreed to match the price.This was great because we felt more comfortable working with an actual person for such a large purchase. After placing the order, Brian held on to the flooring for a few weeks until we were ready for it at our house. He then personally delivered it on a date that worked best for us and told us that he would replace any damaged material. The flooring was in great shape and we didn't have to ask for any replacement. We did not experience any difficulties in working with Beseda Flooring. The process was simple and smooth and we got exactly what we wanted. I'd definitely recommend them to a friend.
Description of Work: We purchased hardwood flooring from Beseda Flooring. We installed it ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Matt B.
02/2013
5.0
carpet installation, ceramic tile, flooring contractor, remodeling, home remodeling
  + 3 more
Everything went great. We worked with one sales person over the couple months it took to pick everything out. Liba was fantastic and I would recommend asking for her if you walk into their showroom or call. She made multiple trips to our home to measure and compare carpet and linoleum samples and spent quite a bit of time looking at various things in the store. She was always quick to respond to emails with questions and was always upbeat and friendly which goes a long way. We had new linoleum put down in the kitchen as well as a backsplash put on the wall. Two of the 3 bedrooms upstairs got new carpet as well as the entire basement (800+ square ft). The 2 bedrooms that got carpet also got new plantation shutters. Everything looks amazing. Beseda has a very nice show room and everyone was very friendly including the different people that installed everything. They have a lot more than just flooring products (backsplashes/shutters/hardware etc) so i would recommend givingg them a look. I'm sure I could have gotten things a little cheaper at Lowes or Home Depot, but the customer service definately made up the difference. Its hard enough just getting people to ask you if you need help at those places....
Description of Work: Replace kitchen, bedrooms and entire basement flooring as well as a backsplash in the kitchen and plantation shutters in the upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Arkady K.
10/2012
4.0
carpet installation, ceramic tile, flooring contractor, remodeling, hardwood floor, home remodeling
  + 4 more
We set a goal with the company to have everything started on 9.25.12 and completed on 10.25.12. The schedule was extremely aggressive, and those who did this type of remodeling will certainly appreciate it, and Beseda managed it very well completing the last steps by 8 pm on October 25. We have encountered quite a few snags along the way, especially with the kitchen cabinets installation. For example, the island measurements were too close to install the stove top and the downdraft and required some very creative work by the installing contractor, K-Build, and the counter manufacturer Hallmark, but they everything worked out at the end. There were some materials, such as toe-kick plate and the skins, that were short, but Beseda has arranged additional parts to be shipped on a priority basis and they arrived on time. It would have been nice if things went a bit smoother then they did and we did have some craftsmanship issues, but in the end everything was corrected to our satisfaction. The staff at Beseda, from the owner Brian to designers Liba and Kendra, were very responsive and did everything in their power to keep the project on track. As an example, during the kitchen demolition contractor did not hang the plastic sheets to contain all the dust, and Beseda send a cleaning crew to clean the walls and the furniture free of charge. That is good customer service in our books! We would definitely recommend Beseda Flooring to our friends and consider hiring them again for future projects.
Description of Work: We hired Beseda Flooring to perform the following at our house: 1. Install carpeting in our master bedroom. 2. Install hardwood flooring dining room, family room, hallways and kitchen (total of approximately 1100 sq.ft). 3. Design and install new kitchen cabinets. 4. Install new wall oven, stove, downdraft system and refrigerator. 5.Install Silestone countertops. 6.Install new window treatments in dining room, family room and tree bedrooms upstairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Susan S.
07/2012
5.0
carpet installation
  + -1 more
We hired Baseda Flooring to repair our loose carpets. They did a great job and the price was competitive.
Description of Work: Carpet repair in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Virginia H.
03/2012
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I've worked with Beseda before and always had a good experience. Brian, the owner, will work within your budget and help you to save money if possible. The installers are professional and polite. This job went very smoothly and as scheduled from start to finish.
Description of Work: They installed new carpet and padding in my condo. Also replaced vinyl floor in entrance and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Tim O.
10/2011
5.0
carpet installation, flooring contractor
  + 0 more
Very easy to deal with. Got the job done with 2 days notice. Very courteous and professional.
Description of Work: Installed carpet in 2 rooms and stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Beverly and Robert P.
09/2011
4.0
flooring contractor
  + -1 more
We pretty much knew what brand, style,color of laminate flooring we wanted before buying. That was based on information from Consumer Reports magazine, which we tend to trust, and from Internet browsing. So, we were looking for price and delivery. Their price was in my opinion quite high. I could have bought the same products from an online retailer for roughly $300 (about 25%) less, including delivery charges. I did not because I have had a VERY bad previous experience with buying flooring online. We could also have bought it for less from Home Depot, but chose Beseda based on the expectation of good service. Beseda supposedly offered such service, which I saw as a trade off for the higher price. In point of fact, they were not very good, nor readily forthcoming, in my opinion at answering questions from a DIYer. The manager didn't seem to want to bother to spend much time at all in answering questions through e-mail correspondence. They also seemed less than fully knowledgeable about which matching vinyl fillers or touch-up pastes were right for the flooring (for repairing any possible future scratches, etc.) I had to locate that information without their help. Home Depot knew the right matching filler. So, I was overall somewhat disappointed with their 'great service'. They were essentially honest and fair, and they got the product to the store (where we picked it up) from a distributor in the time promised, but I would probably not buy from them again based mainly on price not seemingly worth the 'great service'.. The Armstrong flooring itself seems to be working out fine so far.
Description of Work: We bought Armstrong laminate flooring from Beseda, for the kitchen. I installed it myself.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$1,250
    • 1(current)
    • 2

Contact information

5773 Westwood Dr, Saint Charles, MO 63304

http://www.besedaflooring.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Finished Carpentry and Woodworking,
Cabinet Refacing and Refinishing,
Marble and Granite,
Window Treatments

FAQ

Beseda Flooring is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Beseda Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Beseda Flooring offers free project estimates.
Yes, Beseda Flooring offers eco-friendly accreditations.
No, Beseda Flooring does not offer a senior discount.
No, Beseda Flooring does not offer emergency services.
Yes, Beseda Flooring offers warranties.
Beseda Flooring offers the following services: WE ONLY INSTALL WHAT IS PURCHASED FROM OUR SHOWROOM. Flooring: Carpet, Wood, Cork, Laminate, Sheet Vinyl, Luxury Vinyl, Vinyl Plank, Ceramic, & Porcelain. Cabinetry for Kitchen, Bath, Laundry, & Office. Granite Countertops, Quartz & Laminate. Bathroom: Showers, Onyx, & Vanities.
Hardwood Refinishing. General Remodeling. Installation of materials purchased from another vendor. WE ONLY INSTALL WHAT IS PURCHASED FROM OUR SHOWROOM.

Contact information

5773 Westwood Dr, Saint Charles, MO 63304

http://www.besedaflooring.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM