ATO IRRIGATION

Work was done well.

On-time, courteous, friendly service!

First time winterization, the tech had me shut off the water but did not explain there was a separate set of valves for the sprinkler system so I turned off main water. When I turned main water back on water shot out of the side of my house fifteen feet for three hours. The owner had to come back out and turn off the valves. I had to schedule a second trip to get the system fixed and then the company insisted on charging me full price again. The company is also very hard to reach on the phone, it took probably twenty phone calls to schedule these two appointments.

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After finding this company on Angie's List, I contacted and made appointment. They arrived for appointment as scheduled. After replacing back flow preventer, they discovered a major leak. They said they did not have time to repair at the moment but would return to begin repairs within one week. After not showing within a week I contacted again. Still they never showed nor returned my calls. After another week, I contacted them again and left another message to call me and let me know if them wanted to do the work or not. Never received a call back. Repeated messages requesting them to advise if they wanted to do the work were never returned.

Extremely reliable. Our friend gave us the recommendation for James Kemper and we've been using him since then 4 years ago. Our neighbors in our new neighborhood all use him for winterizing their sprinklers and turning them back on. Good pricing and does the job well. We've already paid for this next year in advance and is $252.

Jim Kemper does a great job and is very reliable and punctual. He readily returns phone calls and troubleshoots irrigation problems or installs heads for beds and flowers where needed.