Called Bill and left a message. He returned my call in minutes. He asked me several questions then agreed to come out the next day. Then Bill asked me to try one more thing by looking for the GFI breaker. I never thought of that. Thanks to Bill resetting the GFI solved the issue. While he didn't come out to the house, he was really helpful. I will call him for sure in the future.for any appliance repairs!
Description of Work: Washer stopped working mid cycle. Couldn't get water to drain or anything to happen.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Marcy H.
07/2014
1.0
appliance repair
 + -1 more
After 4 attempts, my washer still doesn't work. I was promised a refund but didn't get it. They always promised to call prior to coming but would not call and just show up at some random time. The repair technician seemed to have NO idea what was going on. One time he even switched the hot and cold water....ruining a lids of clothes and then told me it was "no big deal". I am very frustrated....spent $350 and still don't have a functioning washer!
Description of Work: Tried to repair washer
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
MARY ANN & JERRY W M.
06/2006
5.0
appliance repair
 + -1 more
We have hired this service in the past, and they have always provided accurate, timely service. I like everything about them. Very professional and mannerly, and, most importantly, he knows what he's doing. He cares about the people involved, which is a nice change after getting handed around by this nationwide service. When you call, you get a person instead of an automated answering system-- you get Ron or his wife. That's so refreshing.
Description of Work: We hired this company to fix our washing machine after a nationwide appliance repair service couldn't do it adequately, and I had a service policy with the big company (so I should've had priority with them-- not the case). Ron was able to come right out, within an hour after my first call, and he had it fixed within 20 minutes. They price was very good. Price includes part and labor, and he usually carries the parts with him, so there's no, "I'll have to come back in 3 days."
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Service Categories
Appliance Repair
FAQ
ACTION APPLIANCE SERVICE is currently rated 3.2 overall out of 5.
No, ACTION APPLIANCE SERVICE does not offer free project estimates.
No, ACTION APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, ACTION APPLIANCE SERVICE does not offer a senior discount.
No, ACTION APPLIANCE SERVICE does not offer emergency services.
No, ACTION APPLIANCE SERVICE does not offer warranties.