Mike was recommended through a friend. And first everything was good. After having several delays, then having to redo things, plus lack of some of the workers knowledge, it was finished. Called back two times concerned about our front gate fence not being flush, but was told after it settled would be fine. It was not ok, and 9 months later am still trying to get in touch. I have left numerous voice mails, not one response. We aren't even looking for free, just an estimate to fix it or suggestions. Buyer beware. I should have read the reviews.
Description of Work: They fixed the old fence, and put some new up. Front bases had to be broken out and repoured
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$2,500
Keith G.
04/2023
1.0
driveway gates
+ -1 more
Mike Scott was prompt in taking my call, then showed up to bid the job. He was eager to take my deposit. After that, it was all down hill. The next 30 days was excuse after excuse and broken promise after broken promise. 5 different occasion Mike said he would be there first thing in the morning and no showed every single time. Now he will not return a call or refund my deposit. DO NOT TRUST OR HIRE HIM
Description of Work: Fence Repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,900
Colleen D.
03/2022
5.0
driveway gates
+ -1 more
Call the Fence Doctor in St. Louis today, you won’t regret it! We were referred to him by our friend Debbie and are happy to refer him to our friends and to you. We just moved into our first house and knew one of the first things we had to do was replace this rickety old fence. It looked so horrible and since we live near a major intersection in Affton, it was embarrassing for the whole neighborhood. The Fence Doctor, Michael Scott, came out and gave us a quote and it was less than half the major fence folks in town charge AND using the same materials. We chose vinyl but he also gave us a quote for wood. He does all types of fences and will help you stay in budget. Since it’s March, we had to keep an eye on the weather and work around it and Mike kept the lines of communication open. They were here and working as soon as the weather allowed. Our fence was installed within about a week of closing on our house. We got about 100 foot of fence put in and they came one day to tear out the old fence and came back the next day to put in the new. That was it. Shocking how quickly such a high quality fence went in. The gentlemen that came out and did the work, Jeremy & Clay, were absolutely professional and thoughtful and best of all they totally cleaned up after themselves. I mean every single thing is gone and every hole is filled in and it’s like they weren’t even here. You hear stories about contractors but the only stories you will hear from us is how charming they were. Small businesses like the Fence Doctor thrive on word-of-mouth so I will be telling everyone to trust them to get your job done beautifully. The photos tell the real story. Thanks Fence Doctor!
Description of Work: Installed New Vinyl Fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula S.
08/2021
2.0
driveway gates
+ -1 more
I did not hire them, I called for an estimate to rehang a wooden gate and repair a chain link fence and gate. The fence repair involved damage to the side rails (they are bent) and posts damaged by a vehicle. The wooden gate is old, but I just requested it be rehung. The reprehensive came out to do an estimate, but would not even entertain my plan of repairing the chain link gate and rehanging the wooden gate, but Insisted the only thing possible was replacement, and he gave me an estimate for that, even though the damage repairs are DIY type jobs. Perhaps this company should not advertise that they do repairs and that "no job is too big or too small"
Description of Work: gate and fence repair
Rating Category
Rating out of 5
Jonathan P.
04/2021
3.0
driveway gates
+ -1 more
Mike quoted us $1200 to repair our leaning, sagging, crooked aluminum fence (13 fence posts needed new footing, 1 needing repair). The job was the make it level and straight. He sent a crew of 2 guys who spent a bit less than 1.5 hours on the project with only some concrete provided. They did fix the lean and sag but the fence was still crooked, and they didn't attempt to fix that. A broken fence post was not repaired as bid out. I complained about this to Mike and said that $1200 would be fine if they actually fixed the fence per the job request, but he suggested he just keep the $500 deposit and leave the fence as-is without completing the rest of the job. I accepted that.
Description of Work: Repair leaning, sagging, crooked aluminum fence
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$500
Connie T.
04/2015
4.0
driveway gates
+ -1 more
He was definitely a guy's guy. They had to come back to redo the fence and it took them two days to do it.
Description of Work: I used Fence Doctor last fall.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,600
janet O.
01/2015
5.0
driveway gates
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,700
Roseann C.
09/2013
1.0
driveway gates
+ -1 more
See above narrative.
Description of Work: Nothing. Called him several times to fix a gate that's part of my vinyl fencing. He initially quoted me $500 sight unseen, which I thought was outrageous to repair an existing gate with all parts still available. I pursued several other options, which also fell through. Finally, I called him one last time in desperation, saying I would pay whatever he quoted, as the house was for sale and there was an open house that upcoming Sunday. After not showing up for 2 previous appointments, he had the nerve to wave as he drove by the house. (Apparently he lives down the street from me). He prides himself on giving senior citizen discounts, which I probably would have qualified for, had he ever bothered to show up for appointments which my roommate and I both made with him at different times & dates, or if he would be professional enough to return phone calls.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
$500
Shawn E.
02/2013
5.0
driveway gates
+ -1 more
See above account. We will be using them again for one or two projects at home. Great company.
Description of Work: We own an apartment building. A section of fence had come down on a vehicle in our parking lot. I met with Mr. Scott at the building. He came over to discuss the project. He was thorough and professional with a great personality. He took time to re-explain the details to my mother until she understood what was going to happen. Two days later, his crew came by the building. They were running 10-15 minutes late but that was due to Mr. Scott having to pick up some other equipment. All of the crew was great! They soldered the old section back on the fences; sand and treated the fences on both sides of the parking lot. They cemented, soddered and painted. The crew also placed 3 concrete bumpers. They were efficient and fast! My mother, son and I were pretty impressed!
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Service Categories
Fencing Driveway Gates
FAQ
Fence Doctor is currently rated 3.3 overall out of 5.
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Fence Doctor accepts the following forms of payment: Check
Yes, Fence Doctor offers free project estimates.
No, Fence Doctor does not offer eco-friendly accreditations.
No, Fence Doctor does not offer a senior discount.
No, Fence Doctor does not offer emergency services.
No, Fence Doctor does not offer warranties.
Fence Doctor offers the following services: Fence Repair, Partial and Complete Fence Installation.