Garner Refrigeration and Heating Inc

Garner HVAC was on time with a crew of 3. They efficiently removed the existing equipment and did a neat, workman like, and professional installation. We couldn't be happerier with their services.

Techs arrived on time and were productive during the time here. Efficient use of time.

They come out to my house twice a year and I have been very pleased with their services. They were consistent with my other estimates. I would of liked to have it for half as much. Wouldn't we all. They were here when they said they were coming. I am still using them twice a year.

We were happy with the service. We got an appointment the same day we called and they did a good job.

Perfect. Ethan and his team were amazing. They showed up on time each day and worked well past the work day to ensure we had our A/C before it got hot! They were very professional, clean, neat in appearance. Ethan explained every aspect of this project in detail and was very easy to talk to and even our grandson enjoyed talking to him and the other guys. They really did a great job of cleaning up each day. I really cannot say enough great things about Garner's. They are the only company we would use in this area. Hands down they are the best!

Prompt, courteous, informative, efficient, tidy. Overall what one expects in an established company.

I got 3 bids for the project at my shop and Garner was substancially lower. I thought this was too good to be true and that there must have been a catch. I was so impressed with Garner's professionalism that I decided on them to do the work. I'm a perfectionist and I must say they showed up on time, were courteous, explained entire process to me and did an impeccable job cleaning up afterward. All this and the lowest price as well. That's why I recommended Garner to my pastor for a very similar unit at church. It seemed that Ethan the technician for Garner put in extra time to make sure this project was exactly what we needed, It went absolutely flawless and my pastor and parishioners are extremely pleased with Garner's. Whether it's my shop or our church, we paid a very fair price for a first class job. I'll be dealing with Garner's in the future for all my heating and air-conditioning needs. Thank you.

Person giving bid did work with helper, arrived on time and finished in 1 day. explained everything thoroughly work day was very organized.

Although the start time wasn't quoted correctly it was done in about 6 hrs I was told they'd be here at 8:30 am didn't arrive until almost 10 am not workers fault entirely.

Overall, it went well. We did have one issue early on (Garner forgot to bring full system which then caused a second visit to complete the installation), but it was resolved professionally. We would definitely hire Garner again.

Our AC was icing up Russ stopped by the office to set up appt. He wanted them to come out while he was home. AD time avail But they offered after hours for a little more perfect set up time. They came early due to cancellation. Fixed the problem quick & efficient we now have their maintenance plan. All excellent!

Ethan came to look at my job, very friendly, provided detail proposal via email the same day. Ethan also performed installation . Qarner called day before to verify appt. 100% happy with work and materials.

Very well! Ethan spent almost an hour explaining what he would do and use plus answering lots of questions we had. Demonstrated new tablet thermostat. Excellent carpet protection and clean-up.

We would use them again in the future.

Estimator was very professional and courteous. Installers were punctual, explained operation to me, were very meticulous finished earlier than predicted and cleaned work area better than they found it. It could not have been a better experience. I will hire them in the future.

They arrived on time and were very neat and clean in removing the old system and installing the new system. Installers were very friendly and very good workers. I will use them again.

I am very pleased with the service and product I received from Garner's. They came to my house, assessed the issue and then promptly emailed me a few different options and prices for a new system. After we agreed on which one would work best for us, we made an appointment for when they would return to install it. They were on time, courteous and cleaned up after themselves. They also took the time to show me how to work the new thermostat and answered all my questions. I would most definitely recommend them to anyone.

Great! All Garner's personnel – from service people to front office are professional & helpful. We received info on how to set our new A/C unit.

The two men were on time & polite & professional. They explained everything they did & why they did it. I will definitely keep Garner for all my heating & cooling issues!

When our air conditioner went out, we called Garner and told them we really needed the our a/c fixed since we were having all the family home for the 4th of July. They came to our house and tried fixing the old a/c. It worked for about two minutes and quit for good. On our request, they gave us a quote for a new system. We accepted it and they said when the units came in, they would work that day getting the units installed until the job was completely done so it would be ready for the family the next day. The guys came the day they had promised and immediately got started on removing the old a/c unit and furnace. They checked the duct work to see that it was in good shape. Once the old units were out, they started installing the new. When they were finished, they showed us how to use the new thermostat. They went over it very thoroughly. We had some paperwork from the gas company for a rebate. They completely filled out the form for us. They asked us several times if we had any questions. A few days later, we did have a question and the one guy was at our house within 30 minutes and explained our question. We are very pleased with their work, their attitudes and the product they recommended.

Ethan and Joshua were a delight to work with. They had a positive attitude and were very professional, but funny. They made me laugh out loud several times. Their work was completed on time, with no hassle. They arrived on the job site on time and ready to work. I have nothing but praise about Garner or their employee

Ethan from Garner was on time and did a good job installing the new system. Removed all old equipment. The work site was left clean.

Ethan arrived promptly and set to work. He finished earlier than he expected. Very knowledgeable young man.

Ethan and his crew were on time. Very professional. You could tell by their team work that they enjoyed being a team. I highly recommend Garner Refrigeration and heating, Inc. in Rolla, MO.

All contacts w/Garner very good from first contact at store to original site visit & estimate to installation-Install team on time & efficient.