Disappointing experience. Overpriced and poor service. Three of the nine trees we purchased died over the winter. Unfortunately, we missed the date of our warranty expiration by a few days, so they would not honor it, nor offer any sort of concession, even though I was told on the phone that they had many trees die over the winter because it was so dry. When I offhandedly mentioned I never would have thought we were supposed to water over the winter, I was then told they wouldn't have honored the warranty anyway because we failed to care for the trees. Upon removing the dead trees, we discovered that one was completely root bound, so it wasn't even planted properly. The person I spoke to on the phone was very defensive and combative.
Description of Work: Landscaping trees
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$1,000
Tammy E.
05/2017
1.0
landscaping
+ -1 more
Disappointing experience. Overpriced and poor service. Three of the nine trees we purchased died over the winter. Unfortunately, we missed the date of our warranty expiration by a few days, so they would not honor it, nor offer any sort of concession, even though I was told on the phone that they had many trees die over the winter because it was so dry. When I offhandedly mentioned I never would have thought we were supposed to water over the winter, I was then told they wouldn't have honored the warranty anyway because we failed to care for the trees. Upon removing the dead trees, we discovered that one was completely root bound, so it wasn't even planted properly. The person I spoke to on the phone was very defensive and combative.
Description of Work: Landscaping trees planted.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$1,000
Brian A.
02/2016
5.0
lawn service, lawn treatment
+ 0 more
They did exactly what they said they would do and were very friendly and professional
Description of Work: Removed rocks from my yard and removed some roots .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Tom B.
10/2014
5.0
landscaping
+ -1 more
Perfect in every way. could not have asked for nicer or more professional people to work with. even sent me a thank-you note. They obviously care about their customers.
Description of Work: Spread gravel on flower beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Cindy M.
06/2014
5.0
lawn treatment
+ -1 more
Owners are very welcoming and willing to help. Always nice to help out our local business owners when I can.
Description of Work: Purchased mulch. Also discussed options for plants in new landscape.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Julie B.
10/2013
5.0
lawn service, landscaping, lawn treatment, irrigation systems
+ 2 more
Nick and his crew (same staff for years) have been maintaining our yard consistently for over 5 years. Easy to get ahold of, always on time, very professional. He completely redesigned our landscaping and we get lots of compliments on it as well as our yard. It helps that he has a nursery close by, so when he recommends plants/trees, we can actually go and see what he's talking about. Very knowledgeable. Would highly recommend.
Description of Work: Lawn maintenance, treatment, landscaping & irrigation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Rachel B.
02/2012
5.0
lawn service, lawn treatment
+ 0 more
He's done it for years. He bills me monthly for whatever he has done. I would highly, highly recommend him. I leave it up to him to come when he needs to. He is here every time he needs to be.
Description of Work: I use Richart's Stone & Garden to do my lawn. He was here yesterday to do the weed and seed thing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Landscaping,
Lawn and Yard Work,
Lawn Irrigation
FAQ
Richart's Stone & Garden is currently rated 3.7 overall out of 5.
No, Richart's Stone & Garden does not offer free project estimates.
No, Richart's Stone & Garden does not offer eco-friendly accreditations.
No, Richart's Stone & Garden does not offer a senior discount.
No, Richart's Stone & Garden does not offer emergency services.
No, Richart's Stone & Garden does not offer warranties.