Southeast Home Improvement is a general contractor that specializes in a wide range of home upgrades. We offer services designed to better the value and enjoyment of your home. We guarantee the lowest prices possible without compromising the quality of the product or service. For any siding, gutters, windows, awnings, foam insulation, home repair, or sun rooms, Southeast Improvement is the installation expert you are looking for.
Business highlights
48 years of trusted experience
Services we offer
Door installation, interior painting, exterior painting, home repairs, windows, bathroom remodeling, kitchen remodeling, roofing, acoustical ceilings, insulation, flood & water damage repair, fire damage repair
To Southeast Home improvement I’m paying this bill under protest for I think I was taking advantage of. Southeast came out on 7/12/2017 and sales rep Stu gave me a proposal bid. I ask him he ever did work for Helitech before and he told me yes. He asks to see the contract and I show it to him. This is the time I called Southeast and Stu came out on 7/12/2017 to give me a bid and he was told him about the problem that I was running out of time and that the work had to be done by Monday 7/24/2017. Stu came back with a bid of $4,815.55 on 713/2017 and we told him ok. He knew that we had to get this work done by 7/24/2017 and that I did not have no one else. I called Chris and was told that he that he need to meet with Stu from Southeast on 7/13/2017 and that he could not make it and he would meet with Stu on Friday 7/14/2017 at 5.30 p.m. Stu, Chris, my son & I meet to look at the job and at this time that Chris said the one shelf had to come down and that the well holding tank had to be move away from the wall. Stu said that he did not figure that in the bid and I ask him how much was that going to be. I was told that he had to go back to the office and figure that in the bid. Stu from Southeast came back on Monday 7/17/2017 with a bid of $7,115.55 There was nothing I could do at this time, I had 7 day’s left to get the work done for Helitech was to start on the 24th Monday. I feel that I was taking advantage of and was in rock & hard spot and could do nothing, my husband could not go downstairs for the meeting, he is on oxygen and in bad health. I ask him if he ever did work for Helitech before and he said yes. He asks to see the contract from Helitech and I showed it to him. Stu from Southeast seen the contract from Helitech in the contract it said to remove sheetrock, bottom of framing on wall, nothing was said about anything else. He came back on a Monday with a bid $3,000 more. Here is a copy of the contract. He doesn’t have that much material in the job. When we hired Southeast, we were to believe that they would be done in 2 weeks after Helitech was done. I also had another contractor give me a bid and was told that I was way over charge for the job. SEHI will provide labor and material (Minus Floor Tile) to complete the following: Cut and remove drywall on basement perimeter walls 3' aff, prior to 24 July 17 Remove floor tile approximately 24" out from wall on finished perimeter walls Once Basement dewatering company is finished SEHI will replace removed drywall, tape, finish, texture to match (as close as possible) , paint affected walls and re-install cove base Lay and grout customer provided floor tile. SEHI will provide setting materials and grout Clean up and haul off debris $4,815.55 Remove floor tile approximately 24" out from wall on finished perimeter walls Once Basement dewatering company is finished SEHI will replace removed framing & drywall. Tape, finish, texture to match (as close as possible) , paint affected walls & re-install cove base Lay and grout customer provided floor tile. SEHI will provide setting materials and grout Clean up and haul off debris We Propose hereby to furnish material and labor - complete in accordance with above specifications for the sum of: $7,115.55 $7,115.55 There is 92 ½ feet of sheetrock by 3 feet that has to be replace inside of the finish basement. I have to pay for the floor tile and they took too much out as you can see in the pictures.
Description of Work: Need basement ready for Helitch to come in to install sump pump.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Rhonda P.
04/2016
5.0
gutter repair, doors
+ 0 more
unknown
Description of Work: We had all new windows installed in our home, new insulation, new siding and trim. New doors installed. (front and back door) Repair of weathered areas under where gutters hang. Had new gutter installed. We were very pleased with the work they did and the way they cleaned up and hauled away the old windows and doors. I would highly recommend them to do remodeling of your home. I had problems with some windows not opening correctly and they came and adjusted them. The back door swelled this past winter and they came and checked the adjustment on it. Great team of workers to repair my house. The metal siding is wonderful and will last a life time. Life time warranty. Proud of this company and their work. Rhonda Painton.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
John C.
07/2015
5.0
gutter repair
+ -1 more
See the above information.
Description of Work: Added a downspout and changed the angle of one of my gutters. They did all work while I was away, cleaned up the area and stuck to the quoted price. Would recommend them.
Description of Work: I contacted this company in January concerning several projects that I wanted done on my property. I needed to have the exterior power washed, the shutters removed, cleaned and repainted along with the concrete foundation. I also needed both the front and back porches restained(640 square ft) after removing a handicapped ramp and returning the concrete steps and porch floor to their original condition. The person that answered the phone was provided with this list along with some interior painting and carpenter's work. She summed it up by stating "In other words, you just want a lot of little minor jobs done." These jobs weren't minor to me but I confirmed that I had listed the jobs that I needed to have Southeast complete. She said that the person who went out and gave estimates was on an assignment that morning. However, when he returned, he would get back with me that day and schedule an appointment. No one from that company ever bothered to get back with me. I don't know if it was because I only needed"a bunch of little minor jobs done" or not. But I will never recommend this company. If they cannot follow through on a phone call , I certainly wouldn't trust them to follow through on on anything else.
Description of Work: 1 Layer tear off roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
Lou W.
10/2014
2.0
carpet installation, remodeling
+ 0 more
.
Description of Work: Remodel after flood took 3 months to finish the flood was in 2008 was told they would contact me about carpet in 1 room but never heard from them.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Tracy T.
07/2014
1.0
remodeling
+ -1 more
.
Description of Work: Nothing. That I the problem. They charged my credit card over $1600.00 never could give a scheduled sate as to when the work would start. Now, a month later, I am still trying to get a refund!
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$6,500
Response from SOUTHEAST HOME IMPROVEMENT
(Member name removed) is actually the daughter of our customer who lives out of state. She contacted us to have some work done for her mother who lives in this area. We submitted a bid which was accepted and signed by her mother. Due to the nature of our business a non-refundable deposit is required to be placed on the schedule. (Member name removed) gave our company her credit card number for the deposit on June 9, 2014. On June 23, 2014 (Member name removed) sent an e-mail to our office requesting that we refund the deposit until the work was started. We responded to (Member name removed) explaining our policy on deposits and the schedule. We then received an e-mail stating that the quote was to be cancelled and the deposit refunded. We were a little confused at this time about the whole situation and why there was such a change in attitude from (Member name removed). It was then that we spoke with our customer, (Member name removed) mother, and got the truth. Another company/handyman gave them a cheaper bid and she just wanted to back out of her contract. We then spoke with (Member name removed) and told her she would be refunded all her money within 30 days. Our credit card processor has refunded all the money to (Member name removed). Our company does a high volume of work in this area and we always strive to maintain professional relationships with everyone. We handled this as professionally as possible. Once we tell the credit card processor to refund money, it's out of our hands as to how fast that happens but should be done within 30 days.
Rhonda P.
07/2014
5.0
doors, gutter repair, insulation, siding, replacement windows
+ 3 more
Ken's crew worked very hard installing and cleaning up work site after making home improvements. Highly recommend this company.
Description of Work: The company did repair work on sides of home, replaced wall insulation, installed 14 new windows and installed 2 new doors and installed metal siding, soffits and gutters. Made 20+ year house new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from SOUTHEAST HOME IMPROVEMENT
Thank you [removed members name], it was a joy working with you and the house looks great!
Ken H.
07/2014
5.0
gutter repair, siding
+ 0 more
Everything went fine. They were real good and professional. They did a good job and they have been around for a long time. They always did a good job and they are easy to deal with.
Description of Work: I used the services of Southeast Home Improvement. I used them for installation of gutters on my personal houses and they also did the sidings on my buildings. They are doing the sidings right now on the house that I am building. They have done several things for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Jamie B.
05/2014
5.0
handyman service, insulation, siding, replacement windows
+ 2 more
Everything was just as they described, quality materials and installation. Job was done on time and on budget.
Description of Work: Siding, insulation and windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from SOUTHEAST HOME IMPROVEMENT
Thank you [Member name removed], you were a great customer.
Looked nice when finished, however within 2 months started peeling.
Description of Work: Cleaned and stained deck.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$800
Response from SOUTHEAST HOME IMPROVEMENT
We strive so hard to make sure all of our customers stay very happy with our company. Sometimes things go wrong or a product may fail, but if we don't know about it we can't help make it right. [member name removed] never contacted our company to let us know there was a problem with the stain on the deck. However, the stain that was applied had been purchased by [member name removed]. We can't guarantee that the stain is going to do its job. This would be an issue for the product manufacturer. If Southeast Home Improvement would have been at fault in any way and known about the problem we would whatever necessary to fix it.
Alyssa M.
03/2014
2.0
gutter repair
+ -1 more
I called this company to get a quote to have gutters installed on my home. Someone came to my house to measure and told my husband they would get back with him with that quote. They also said they were a few weeks out on being able to do the work. Two months later they arrived at my house with materials, knocked on my door and wanted to begin work. We never received a quote or authorized any work. My husband sent them away. I then received a phone call from a manager wanting to know why we did not want the gutters installed now. I told him why, and he stated he would find out what happened. We decided to use another provider.
Description of Work: No work was completed. Please see explanation below.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,100
Response from SOUTHEAST HOME IMPROVEMENT
The statement from [removed member name] is not true. They had received a quote I believe sometime in 2012 and decided to hold off on getting the work done. They called me again about a year later wanting to go ahead with the work. So I drove to the house and met with the husband and re-measured the guttering. I told him I could not find the previous estimate, but the price would be $1100. [removed member name] said that was about the same as the previous price and to go ahead and do the job. We shook hands and I left. When my crew showed up to do the job, [removed member name] ran them off. My manager then called them to find out what the problem was and apologize for any confusion. They seemed to be ok after talking to them on the phone, but decided not to have the work done. We strive to keep all of our customers happy and usually take all the blame if there is any confusion. To prevent such confusion in the future our company has developed new policies that require signed contracts and deposit money before any job is put on the schedule.
Judy M.
01/2014
3.0
house painters
+ -1 more
.
Description of Work: Painting.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$500
Response from SOUTHEAST HOME IMPROVEMENT
We have no record of ever doing business with this person. Our company does not normally service the Mountain Home, AR area. Please remove this review.
Jamie B.
11/2013
5.0
decks, gutter repair, siding, replacement windows
+ 2 more
Incredible! highly recommend, showed up on time and stayed until work was finished. provided high quality products at very reasonable prices. Wouldn't leave until I was completely satisfied.
Description of Work: Seamless steel siding, windows, seamless gutters, replaced an old deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Dee L.
10/2013
3.0
siding
+ -1 more
Didn't hire them.
Description of Work: Too expensive, went with a different contractor that did the whole job for $2,300 less.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$3,000
Response from SOUTHEAST HOME IMPROVEMENT
Are company has been around for over 30 years under the same name in the same small town. We service over 500 customers a year. Our company is built on a good reputation and return business. You can not accomplish this by taking advantage of or overcharging your customers. There are many fly by night handyman companies who specialize in giving the cheapest price. We specialize in doing a job exactly how it should be done. We are a company for the people who want things done right and guaranteed. We understand that not everyone is our customer, but don't believe it is fair to criticize a company based on fluid information. You can not compare bids by looking at the bottom line only, you have to compare apples to apples. We strive to make sure our prices are the best value to our customers and believe they are.
Eric M.
08/2013
5.0
roofing
+ -1 more
when I called I was directed to a man named Jason I guess he's a guy that handles all of the claims or enquiries but he told me that he be at my house around 11 he came an hour early was very nice and professional he was straight up with what he was telling me as far as their prices and as far as who and how the work will be accomplished what's the measured my roof with a physical walk he came down and he drew up a blueprint estimate and he showed me every square what would have to be replaced what wouldn't and where the Meadowood go in water all metal covers for the roof and the trim the house I'm very pleased with the way they handled there position it was very nice.
Description of Work: I called for a estimate and gave me a time they would be here and they came an hour early and we're very professional and I would highly recommend these people for any big to small job that is available hopefully when I get my estimate the price will be in the range that I can afford and they would do my roof they were very affective by measuring my roof and they were straight up and forward and honest with me I appreciate that
Thank you Southeast Home Improvement! As an artist my father designed and built an English Tudor House. Though the design was appreciated by friends and neighbors, there was a problem: one of the dormers started leaking. Several people tried to fix the leak, but they were not successful. Southeast Home Improvement were the only ones able to identify the problem and fixed it! It turned out that the problem was not because of the dormer but the roof decking somehow created a dent or minor valley and water collected there and eventually seeped through the edge of the dormer. I am so thankful to Dave, Bill and Mary for their dedication to give great service to their customers. I would recommend them for anyone that seeks any kind of remodeling and insulation for their house(s).
Description of Work: One of the dormers of a house my father designed started leaking. Several people tried to fix the leak, but they were not successful. It turned out that the problem was not because of the dormer but the roof decking somehow created a dent or minor valley and water collected there and eventually seeped through the edge of the dormer. Southeast were the only people able to correctly identify the problem and fix it!
I had them insulate my house when I built it in 2005. The owner took the time to educate me on the different types of insulation and how they work. He also explained the mistakes commonly made by inexperienced contractors and handymen that cause a home to be inefficient. My wife and I were able to make a good decision that has paid dividends every month since we moved in. Southeast Insulation showed up when they said they would, did a professional job and cleaned up the mess before they left. They did cost more than than the other bid we got, but I believe we got a much better job and the savings on my utilities have more than paid for the job anyway. I called them back this year to put seamless guttering on the house. This time the company sent a sales guy out who also took the time to talk to me about what I needed and then explain the proper way to install gutters and showed me examples of the mistakes and corners other gutter companies cut to get a cheaper price. Again, the crew showed up and did a professional job. The gutters look great and don't hold water or leak.
Description of Work: They insulated my house when I built it in 2005. They did a Blow-IN-Blanket system in the walls and Blown-In Fiberglass in the attic. In 2012 they hung seamless guttering on my house as well. Great company I call them for all my home improvement needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Ken H.
10/2012
5.0
remodeling, gutter repair, insulation
+ 1 more
I had them insulate my house when I built it in 2005. The owner took the time to educate me on the different types of insulation and how they work. He also explained the mistakes commonly made by inexperienced contractors and handymen that cause a home to be inefficient. My wife and I were able to make a good decision that has paid dividends every month since we moved in. Southeast Insulation showed up when they said they would, did a professional job and cleaned up the mess before they left. They did cost more than than the other bid we got, but I believe we got a much better job and the savings on my utilities have more than paid for the job anyway. I called them back this year to put seamless guttering on the house. This time the company sent a sales guy out who also took the time to talk to me about what I needed and then explain the proper way to install gutters and showed me examples of the mistakes and corners other gutter companies cut to get a cheaper price. Again, the crew showed up and did a professional job. The gutters look great and don't hold water or leak.
Description of Work: They insulated my house when I built it in 2005. They did a Blow-IN-Blanket system in the walls and Blown-In Fiberglass in the attic. In 2012 they hung seamless guttering on my house as well. Great company I call them for all my home improvement needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Oliver D.
10/2012
3.0
awnings, roofing
+ 0 more
They did a good job on the metel roof , it just had to many delays, no contact, and apparently greater priorities (Baseball Games or other jobs) the mine for the cost. Would advise making sure that they give you a completion time before signing a contract.
Description of Work: Contacted on Aug. 27, 2012 for estimate and they stated that if I let them know right away they could get started by the weekend. Had to give him a deposit immediatedly before he started work, which he cashed the next day. Had to bu y more materials that I did not already have so cause a weeks delay. Contacted him when the material arrived , because he had not contacted me and he said he would start the next monday. By the next Tuesday, he had not started and called him. He did not remember talking to me, but then did recall and said they would be out next week. He came the next day with one man and helped put some of the material on top of the house and then left. The worker put the slats on house by himself. The worker stated that he was subcontractd to do the job, which we were never told by the company. The worker then stated that he would not be back the next day because he had tickets to a Cardinals Basebase game. On the next Monday, the company did call and said the worker was sick, so theere was another weeks delay. On October 2, 2012, the worker came with another person and spent two day finally completing the job after five weeks of waiting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$5,000
Response from SOUTHEAST HOME IMPROVEMENT
My name is Bill Metzing, I am the owner of Southeast Home Improvement. We are a small family run business. A little over a year ago my father and son, who both worked with us in our business, were killed unexpectedly, my wife and I were so devastated that we could not handle the pressure of the business. In our state of grief and confusion, we agreed to finance the sale of the company to two of our employees. We were in the process of acquiring the company back during the time this job was being completed. I take responsibility for the last year because we did take some time away to heal. Member is someone that I have known for about 9 years and consider a friend of the family. I am however disappointed that he never contacted me personally and told me there was a problem. I cannot fix problems that I am unaware of, I had to find out through Angie’s List. Yes, they did use a subcontractor for the job. We have received so much praise on his work that I hired him full time as soon as I took ownership. Member, if you are reading this, all I can do at this point is apologize for your inconvenience, had I known earlier I could have done more. I’m sure you will not have any problems with the roof, but if you do, please call me. I want you and all my customers to be happy.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Gutters,
Siding,
Roofing,
Insulation,
Handyman Services,
General Remodeling,
Windows,
Gutter Cleaning,
Doors,
Exterior Painting,
Decks and Porches,
Awnings
FAQ
SOUTHEAST HOME IMPROVEMENT is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
SOUTHEAST HOME IMPROVEMENT accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, SOUTHEAST HOME IMPROVEMENT offers free project estimates.
Yes, SOUTHEAST HOME IMPROVEMENT offers eco-friendly accreditations.
No, SOUTHEAST HOME IMPROVEMENT does not offer a senior discount.
No, SOUTHEAST HOME IMPROVEMENT does not offer emergency services.
Yes, SOUTHEAST HOME IMPROVEMENT offers warranties.
SOUTHEAST HOME IMPROVEMENT offers the following services: Door installation, interior painting, exterior painting, home repairs, windows, bathroom remodeling, kitchen remodeling, roofing, acoustical ceilings, insulation, flood & water damage repair, fire damage repair