Honest Abe's Home service, an exceptional customer experience which includes quality home services from highly trained employees resulting in extremely satisfied homeowners who take pride in our relationship. We are a locally owned and operated company that values honesty and integrity. We specialize in central cooling and heating systems. In addition, we offer mold inspection and remediation services. As well as, plumbing and water softener services. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your extreme satisfaction.
the technician was very pleasant was clean and understood the problem but for the amount of work necessary to repair the price was extraordinary and I felt that it was very extreme for the circumstance I would not hire them again
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
4.0
$512
Deborah M.
01/2021
5.0
They were quick & efficient
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$4,999
Synda K.
01/2021
2.5
Very prompt, and professional. Blake was very friendly and did his work very quickly. Thought pricing was too high.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Wayne D.
01/2021
5.0
Very efficient
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$512
Kristin G.
12/2020
5.0
He came. He installed. He left. Good job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Devon G.
12/2020
4.0
Little expensive if u ask me. But I had to have it donâ t. And didnâ t have time to look around. Need running water. He did do a good job and was quick about it
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$430
Stan B.
12/2020
4.5
Blake was very friendly, professional, and kept me updated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Brad V.
11/2020
5.0
Quality work and punctual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
CJ D.
11/2020
5.0
Did a great job. We would recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$674
Debra C.
11/2020
3.0
On a Sunday evening I discovered I had a broken sewer pipe and sewage was coming into my lower level. Went to Home Advisor right away and started making calls. Of the 4 or 5 places I called, Honest Abe's returned my call and came out. (I have not heard from the others 9 days later!). They fixed the clog and stopped the flooding. Set up fans, including two of mine, to start drying things out and said they should run for 24 hours. Monday evening I got a call and now they said fans should run 48 hours. Tuesday came and went with no one here, Wednesday came and went with no one here. Thursday came and by late afternoon I called and fired them then called ServePro. Then got a call from Honest Abe's apologizing for the mess up saying they could be here first thing on Friday morning which I declined. ServePro showed up on time and had the clean up, including cutting out walls, done by around 3. Set up industrial fans and dehumidifiers and said they would be back Saturday to check. And they came back. They also said that because nothing had been done for 4 days the damage was much worse than it would have been because the wet trim had not been removed so the walls just kept sucking up the moisture. I ended up having to have almost 2 feet of wall cut out from the floor up in multiple areas. Honest Abe's also gave me an estimate of the cost of repair for the pipe that broke. It included bringing in equipment and digging up the pipe. The estimate I believe was somewhere between 5 and 6 thousand for the outside work. ServePro put me in touch with Virtual Plumbing. They came out on Monday, fixed the break in less than 1 1/2 hours and charged 180.00 for everything. As of today, 9 days later, my mess is cleaned up and sanitized, the plumbing is fixed, the contractor to put the walls back was here today to get measurements to get started putting back all the walls and trimming and Honest Abe's has still not come back to pick up their fans. I hate to think what my bill from them is going to be after learning the things I have learned from the other companies. I was apparently going to be gouged and have work done that was not needed in order to jack up the cost. That being said, I will give Honest Abe's credit, and my gratitude, for coming to help me in an emergency. They were the only ones to show up and they cleared the clog so I could live normally in my home. After that though, they unfortunately dropped the ball big time and for that reason I really can't recommend them . It was very hard for me to do the star rating because they did help but then caused more damage by not coming back. I learned that if there is another emergency, I should keep ServePro in mind because if they can't fix it, they know a reliable contractor that can. And their group of contractors show up, do the job and charge a reasonable fee.
Rating Category
Rating out of 5
quality
4.0
value
1.5
responsiveness
2.0
Brett R.
10/2020
5.0
Everything was good our technical service representative came over for a quote, and was able to install my hot water heater and icemaker in less than three hours total. Pretty remarkable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patty L.
10/2020
0.5
Expensive and garbage disposal sink rubber in upside down.
Rating Category
Rating out of 5
quality
2.0
value
0.5
responsiveness
0.5
$270
Patricia C.
10/2020
4.0
The work was good, I just think they are a little high
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$1,275
Rich M.
09/2020
4.0
On time
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Bryan M.
09/2020
5.0
I was very please with the service Honest Abeâ s provided. They provided same day estimate and installed the water heater same day. Very prompt and professional service from Blake with a fair price. I would highly recommend them for your water heater service needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$99,400
Brandy K.
09/2020
0.5
I asked them to move a drain for our new shower. Charged an outrageous amount of $450 for 10 minutes of work and spent the other 2 hours doing high-pressure sales on my disabled mother to buy a hugely expensive water heater. I admitted they moved the drain too far in their explanation of work, but stated my husband claimed it was ok. The guy measured the drain pan and admitted he messed it up, and moved it too far, but when we had to have them come back out and move it to the correct location they required us to pay another $49 trip charge. Never again. I will pay someone to correct their own mistake when they admitted to it on the paperwork. Beware this is dishonest. We will never use this company again.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
0.5
$450
RANDY G.
09/2020
5.0
the agent was very polite.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Mary B.
09/2020
5.0
Blake was very nice. He was here when they said he would be. I did the job quickly and even cleaned up after himself. We will keep them on speed dial for any future work we have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$142
Jan B.
08/2020
4.5
Prices are lovely. Tim is a miracle worker. Thank You Tim
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Angela N.
08/2020
5.0
Very prompt and professional. Wish I would have found them a long time ago!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darrel H.
07/2020
5.0
Great experience. A bit expensive but I needed help quickly. They got it done..
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Carrie S.
07/2020
5.0
Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keyla C.
07/2020
5.0
I called for an emergency Plumbing issue that occurred and they came out very quickly. The communication was really great and I was grateful that they were very responsive and reliable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,085
Andrew G.
07/2020
5.0
Seemed to be a fair and honest company who showed up quickly and worked hard.