Four Seasons Plumbing

Came and helped fix a water pressure issue. Very knowledgeable and was able to diagnose and repair the problem very quickly. Would recommend them highly.

We purchased the water heater and softener 13 months ago from them. We called on Easter weekend of the COVID 19 outbreak. We knew we would not have hot water through the weekend. However, as an established customer we were surprised that they refused to come. I don’t understand why they bother to answer the phone if they aren’t going to stand by their customers when they don’t have hot water. I wasn’t asking for a hot tub I just wanted hot water. We were willing to leave the house if they were concerned about social distancing etc. I called a different plumber that I have never been a customer and they came Tuesday morning.

Four Seasons answered the phone on the second ring, sounded professional and showed up the next day on schedule. Easily took care of my problems and discussed possible future work with no pressure.

Arrived on time. Went to work and got the job done right.

On Time Checked problem Snaked Drain All Good

Didn't bother to call back for an emergency plumbing issue. Not cool for a company that is supposed to be available for emergencies. Couldn't have been an easier job for a plumber. We left message stating exactly what part was needed.

This is my second year in using this company and I continue to be impressed with their professionalism, attention to detail and dedication to customer service.

The bill was higher than I anticipated because of an unexpected problem. I was extremely happy with their service and they will be my plumber of choice at the lake from now on. Additionally, I asked for a quote for some additional work. The owner came out, reviewed the work I wanted to do and then advised me that the cost/benefit of doing the project would be way out of line and advised me not to do the work. I agreed with his recommendation. I offered to pay for his time but he politely refused.

It went well. I am very grateful they were willing to work within our scheduling limits. I know they had to move some things around in order to accommodate us and we certainly do appreciate that! I had hoped we would be able to tackle the problem on the first time but it was more involved than we originally anticipated and specialized equipment had to brought out, that is why they were not able to complete it on the first trip. I am very happy with the way they took care of our issue and we are up and running again. From scheduling to completion both my husband and I are very happy with the results.

First time I had them was not good at all and then the second time I called them and a different technician came out and he was great. I would probably ask for the person that previously came up here. I would use the provider again in the future.

We only come about once per month in the winter, so timing was critical. We were able to get the first appointment on a Saturday. The tech arrived exactly on time, and he was super nice even though it was about 30 degrees in the garage where the hot water heater resides! In less than 45 minutes, he had diagnosed the problem (bad element) and replaced it. All while my family slept snug in their beds! And it blew my mind when he said that they would send me a bill. Back in KC, no company would trust you to pay - they'd demand payment immediately. But these guys get it. And when the bill arrived, it was dirt cheap! I'll use them and recommend them over and over. Great Experience!

Excellent response time, very professional service tech, prompt arrival. I was quite impressed.

On time and work was done completely! Would recommend!

I had used Four Seasons plumbing in the past to plumb a gutted bathroom yrs ago. I finally was able to get the bathroom finished. When the contractor went to install the trim he noted that I only had cold water to shower head and hot water to body sprays.I contacted Four Seasons plumbing as I had had a good experience with them in the past. My call was answered and I was told they could be out 2 days later which worked with my work schedule. I missed a call from the office asking if they could come out earlier so called the day of service and was told by office staff that I was not scheduled for that day but the next. I informed them that I was scheduled for that afternoon and about their message left on my voice mail to reschedule the time. She then told me they had already had another service call moved to the earlier time. They would try to get someone out to my home that afternoon. I again stressed that I was already previously scheduled for a service call that day. Kelly arrived at my home late that afternoon. After working on my shower valves he informed me that they would require parts I needed to order from Kohler under warranty. He left my home and I noted a large leak from my body sprays running hot water to the extent it was splashing on to my bathroom tile floor. I immediately notified the office and they stated they could not get him back over that day and would have him over first thing the next morning. I later had to shut off water to my home for the night due to the extreme leak. Not to mention the water was running on a as yet unsealed shower floor and was discoloring it. Kelly showed up the next morning with parts found at their shop and managed to stop the leak but still needed Kohler warranty parts to fix the valve. Kelly was pleasant and said to call when the parts arrived and they would complete the work. He returned was I received parts and I finally had hot and cold water to both sides. I installed the trim myself. I had to scrub the shower floor to remove the marks from the previous leak left running prior to sealing it. My contractor still thinks the valves malfunctioned due to being welded in place with the valve interiors not being removed. I later received a bill for $247.00 for 3 service calls. I contacted the office and talked with office staff and asked why I was charged for 3 service calls when the second was due to a leak caused by work by their worker. I told her I felt that it could have been corrected the first day as their office is probably only 2 miles from my home and parts where found at their shop to stop the running leak. I told her I had no problem with the first and third service call but felt the second was caused due to work by their shop.She stated she would talk with Kelly and the owner and get back with me. I received a voice mail from her and she stated that yes Kelly had said the water was running when he left and she had talked with Dave the owner and yes I did owe for all three service calls and please send payment asap. I feel the company has grown and no longer is as responsive to the customer as in previous years. I did not ask for the bill to be negated entirely but did feel they were responsible for the large water leak and the second service call. Otherwise I could have waited until the parts arrived and only had 2 service calls. I did give the new parts to Kelly to replace the parts used from their shop to stop the leak.Just saddened by Four Seasons plumbing attitude about this situation. I also sent a letter in with the bill when I paid it explaining my disappointment but received no response except a cashed check. SO very disappointed!

Great, would highly recommend.

Came on time and fixed the problem.

Kelly arrived on time, took care of our long list of plumbing needs. We had leaks fixed, new toilets, bathroom sinks, new faucets, shut-offs, replaced two tub waste and overflows and other misc things replaced. It took almost 6 hours with no time wasted. We really appreciate the work being done well and in a timely manner. We did not ask for an estimate, but expected it would cost around what we were billed for. Kelly was great!

Whole experience went well and I appreciated Justin's professionalism and work.

Found the problem. Took care of it. Very pleasant.

Have used them before. Always polite, professional and on time. Don't try to over sell you. Reasonably priced

We arrived at our lake house to find our downstairs stool not functioning. I called Four Seasons, explained our problem and that fact we were expecting a house full of guests, and they responded quickly in sending a professional to our house. He diagnosed and repaired our downstairs stool effectively and efficiently. We also explained our shower was not very effective and he checked it. We need to replace the shower head and drain but until we can get to that he installed a valve that would help us over the weekend. This is the second time we had used Four Seasons and have been very pleased with the level of service and quick response. I will definitely call Four Seasons again.

I had vacationers/renters in our Lake Home, and had trouble with the hot water heater on second day. It was important to find someone to fix it quickly. I had used Four Seasons Plumbing previously, and they were very prompt and quick to come out. They squeezed me in the same day I called and resolved the problem for my renters. Pilot light would not stay lit. They cleaned and adusted the pilot light and it has been working great since. I will continue to call them first for my plumbing needs.

From initial phone call to completion of job, I felt very confident they knew what they were doing. We are planning a basement project that will require plumbing and will let Four Seasons Plumbing do the work.

Technician was on time, professional and got the job done quickly. Office staff was helpful with questions and accommodating with scheduling appointment to meet our needs.

They were prompt and the service they provided was a good service. They did the job well.