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B & B HEATING & COOLING

Heating and Air Conditioning, Dryer Vent Cleaning, Air Duct Cleaning

About us

B&B Heating and Cooling is a family owned and operated business servicing the heating and cooling needs of the Lake of the Ozarks. We specialize in the service and repair of residential heating and air conditioning systems. We maintain an extensive inventory of common and hard to find parts to ensure your system is back up and running as soon as possible. B&B also has a complete system replacement/new construction department with a custom sheetmetal shop.

Business highlights

30 years of trusted experience

Services we offer

Air Conditioning Repair, Furnace Repair, Maintenance Agrements, Duct and Dryer Vent Cleaining, Humidifiers, Air Cleaners, Thermostats, Comfort System Replacement, Ductwork.

Services we don't offer

Refrigerators, Ice Makers, Refrigeration, Window A/C, Range Hood Cleaning

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.6
punctuality
4.9
Showing 1-16 of 16 reviews

Chris R.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Chad, the owner, was extremely friendly, professional and helpful. The technician was friendly as well. He fixed our AC very quickly. I will definitely be calling them for regular servicing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Geri D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Candice B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Sold Nd installed complete new electric HVAC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Geri D.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: New furnace and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Greg B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maurya S.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
I didn't like the length of time it took him to fix my air conditioning. They are knowledgeable and tried to do everything.
Description of Work: I did use B & B Heating and Cooling for my air conditioning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Response from B & B HEATING & COOLING
Thank you for taking the time to review B&B. I can understand your frustration with the length of time it took for us to repair your comfort system. The repair that was needed involved changing a part in the refrigerant circuit and to complete the repair properly can take time. I do recall that the diagnosis took longer than it typically would. The operating characteristics of the system caused me to question our technician's diagnosis and I wanted to be certain that this repair would solve your systems problem. The technicians diagnosis was correct and I accept full responsibility and apologize for the delay in repair. Chad Painter

Barbara S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Dorothy G.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
Service provider showed up on time wore shoe covers to protect our floors and provided the service as estimated. We have asked for a bid to replace the system and have not yet decided if we will go with them.
Description of Work: maintenance on HVAC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Joan L.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
Arrived on time, figured out the problem quickly, said we had 2 choices, the blower motor or replace the entire thing for $7,000.00. We decided on the 1st option.
Description of Work: Put in a blower motor and AC was a little low on Freon so he filled it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Lee M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Steve, the service technician was excellent. Friendly, explained everything, just an all around good guy. I was also pleased that Band B was able to a technician out to the house on only 3 hours notice on a Friday afternoon.
Description of Work: Outside unit of air conditioner stopped working. Diagnosed as a bad contactor, which was replaced. Also checked out the rest of the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Helen C.
11/2012
1.0
heating & air conditioning/hvac
  + -1 more
We called for service and we were told that they won't come out and quot;that far.and quot; We live 20 minutes away. We do business with other service companies that are even farther away from us all the time. In fact, we have NEVER been told that we live too far out by any company in the entire lake area. It's unprofessional and has a distinct air of arrogance.
Description of Work: NOTHING

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from B & B HEATING & COOLING
Member, After reading your review, I confirmed that you do live within our service area. I apologize that you were told otherwise, and want to thank you for taking the time to post your review, bringing it to our attention that we needed to review the boundries of our service area with our team. Thank you, Chad Painter

Patty H.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We were very happy with them. We thought we were going to have to wait until Monday, but they sent someone out right away.
Description of Work: Our air conditioning went out when it was so hot, it was on the weekend, and they sent someone out to us. It was the part that was very expensive. They did not charge us extra for the weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
B and B were very busy due to the hot weather. Took several weeks to schedule, but they were prompt and finished the job as promised.
Description of Work: Replaced furnace and air conditioner

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Nora G.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our AC quit functioning Sunday afternoon 7/10/11. It was 100 degrees outside and our interior warmed up rapidly to 86 degrees. We called B and B 7/11/11 and was fortunate enough to get put on their list, after having called several other companies who were not too sympathetic to our plight, my husband is 84 and quite ill. Band B had another call near us and after finishing there arrived around 2:30PM and after diagnosting the problem, due probably to electrical storm strikes near us, had the capacitor installed and the cooling system running smoothly. We began to feel the effect immediately. The young man, technician, was most professional and the lady in the office, Barb, was our Angel for the day. Thank you both from my heart.
Description of Work: Inspected system, replaced faulty dual run capacitor and tested operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158.71

Linda B.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Furnace was overheating and turning off at circuit breaker. B and B responded very quickly. Very pleased overall.
Description of Work: Cleaned furnace and repaired circuit breaker wiring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    4177 Osage Beach Parkway South, Osage Beach, MO 65065

    www.BBhvac.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Dryer Vent Cleaning,
    Air Duct Cleaning

    FAQ

    B & B HEATING & COOLING is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    B & B HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, B & B HEATING & COOLING does not offer free project estimates.
    No, B & B HEATING & COOLING does not offer eco-friendly accreditations.
    No, B & B HEATING & COOLING does not offer a senior discount.
    No, B & B HEATING & COOLING does not offer emergency services.
    Yes, B & B HEATING & COOLING offers warranties.
    B & B HEATING & COOLING offers the following services: Air Conditioning Repair, Furnace Repair, Maintenance Agrements, Duct and Dryer Vent Cleaining, Humidifiers, Air Cleaners, Thermostats, Comfort System Replacement, Ductwork.
    Refrigerators, Ice Makers, Refrigeration, Window A/C, Range Hood Cleaning

    Contact information

    4177 Osage Beach Parkway South, Osage Beach, MO 65065

    www.BBhvac.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM