Triple R Mobile Home Repair

Ray answered my message regarding needing a window replaced this past April 2014, ( can't remember exact dates). We set up an appointment for the following Wednesday because his schedule was full until then which was fine. However, he can to my house unannounced on Monday instead. He stated he was in area and had time to look at it now. This was fine with me. He had quoted me a price of 250.00 for the total job on the phone but when he saw that the window was actually 4ft x 4ft and had a lot of wood that would need to be replaced( it was an old window that had the crank mechanism to open it) he said it would be more than 250.00 to replace it. Which I fully understood, he then said he would have to check into what kind of window he could even get because he solely got his windows from the ARCO company. He said he would check it out and get back with me. This was okay too. I called him the next day I believe it was to let him now that I wanted to know the window cost before he ordered it. To be honest I did have another handyman on the back burner to get another estimate from but he didn't do a lot of windows. Anyway, Ray said he would surely call me first. I never heard from him again. I ended up using the other handyman who did the job, it did take a full 8 hours because all of the wood had to be taken out(it was a rotted and there was even an ant infestation in the wood too) so it wasn't an easy job but now I have a beautiful vinyl window with no leaks or cracks and no ants either. I am writing this review because I can understand if Ray knew once he saw the window how bad of a job it would be and didn't want it. However , he should of at least been decent enough to call me back and say so. Hopefully this will help someone else as there were no reviews at all for me to see before I placed my first call to him. He was very nice and professional in every other way and if he had done a good job with the window I would have used him for other projects.