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THE MAD HATTER

Chimney Sweep, Mold Testing & Remediation, Gas Logs,

About us

Service Company

Business highlights

46 years of trusted experience

Services we offer

ANNUAL INSPECTIONS & SWEEPING, VIDEO INSPECTIONS, FURNACE & FIREPLACE RELINING, DRYER EXHOUST CLEANING, AIR DUCT CLEANING, ANIMAL REMOVAL, MASONRY REPAIRS, FIRE REMODELING, REAL ESTATE CHIMNEY INSPECTION, CHIMNEY FIRE DAMAGE REPAIR, DUCT SEALING, IZA EVALUATION & HVAC MOLD REMEDIATION. FIREPLACE INSERTS, FIREPLACE ACCESSORIES & CHIMNEY CAPS.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
3.5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Showing 1-4 of 4 reviews

Dennis M.
07/2017
5.0
chimney sweep
  + -1 more
Timely quote, professionally written and service performed as promised.
Description of Work: Installed new liner in Chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Dave M.
02/2017
1.0
chimney sweep
  + -1 more
This has been a horrible experience. The Mad Hatter has the worst customer service. I purchased a Treager smoker that's been defective from the beginning. I tried to return it within 30 days and the owner told me he wouldn't take it back because it had been used, They wouldn't make any repairs either. I would never recommend this company.
Description of Work: We purchased a Treager Pellet Smoker

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$1,000

Tina S.
11/2016
5.0
chimney sweep
  + -1 more
The Mad Hatter came out in a timely fashion and serviced our fireplace. They were very professional and it brought us comfort in knowing it was safe to snuggle up to a warm fire on a cold night. We also found out upon their arrival that they sale products such as inserts for fireplaces and BBQ pits for outdoor entertaining in the summer months. We would definitely recommend The Mad Hatter to our family & friends! Top notch service!
Description of Work: When we first purchased our home we knew we needed to have the chimney swept and cleaned before we used it to ensure it's safety.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vic M.
11/2015
5.0
chimney sweep
  + -1 more
Fall is in the air, wood is cut it was time for the chimney to be swept and professionally inspected. The technician was prompt, friendly, courteous and professional. A level one 1 inspection was performed and documented. The fire box and glass were cleaned. The area in front of the fireplace was protected and kept clean. I would recommend this service technician (Mike) and company.
Description of Work: The fireplace was cleaned, glass cleaned and chimney swept. The chimney was inspected using a camera.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

    Contact information

    1631 DUVALL CT, O Fallon, MO 63366

    www.madhattersl.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    10:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Sweep,
    Mold Testing & Remediation,
    Gas Logs,
    Chimney Repair,
    Chimney Caps,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Masonry,
    Home inspection

    FAQ

    THE MAD HATTER is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 10:00 AM - 1:00 PM

    THE MAD HATTER accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, THE MAD HATTER does not offer free project estimates.
    No, THE MAD HATTER does not offer eco-friendly accreditations.
    No, THE MAD HATTER does not offer a senior discount.
    No, THE MAD HATTER does not offer emergency services.
    No, THE MAD HATTER does not offer warranties.
    THE MAD HATTER offers the following services: ANNUAL INSPECTIONS & SWEEPING, VIDEO INSPECTIONS, FURNACE & FIREPLACE RELINING, DRYER EXHOUST CLEANING, AIR DUCT CLEANING, ANIMAL REMOVAL, MASONRY REPAIRS, FIRE REMODELING, REAL ESTATE CHIMNEY INSPECTION, CHIMNEY FIRE DAMAGE REPAIR, DUCT SEALING, IZA EVALUATION & HVAC MOLD REMEDIATION. FIREPLACE INSERTS, FIREPLACE ACCESSORIES & CHIMNEY CAPS.

    Contact information

    1631 DUVALL CT, O Fallon, MO 63366

    www.madhattersl.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    10:00 AM - 1:00 PM