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QUALITY APPLIANCE SERVICE INC HEATING & AIR

Heating and Air Conditioning, Appliance Repair

About us

Serving St Charles County since 1961

Business highlights

64 years of trusted experience

Services we offer

Heating and Air Conditioning Service and replacement. Appliance repair and maintenance service.

Services we don't offer

Small appliance repair. Geothermal. Water heaters. Boilers. We do not service Samsung / LG / Bosch Brands

Amenities

Senior Discount

$10



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Fred M.
07/2017
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Went great. He was here 3 hours trying to find problem and located it. Was not easy to find.
Description of Work: AC not working due to air flow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sherry N.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall H.
01/2017
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I had access issues and Tina was incredibly patient with me on the telephone as I had to reschedule the time at least twice, but they came out the same day due to the fact that we were worried about the temperature dropping quickly and pipes freezing. Technician Mike explained everything and had it running in no time. While he was there he also checked the broken dishwasher! We couldn't be happier!
Description of Work: Another company said we needed a big $$$ repair or could replace the entire furnace. Turns out it was a simple repair that Technician Mike did quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jennifer D.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had appt to quote new ac and furnace. Great meeting and good follow up with questions we had after the meeting. We ended up choosing another company but I know this company would have been great to work with too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Salvatore V.
02/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Mike and Tina are top notch people running a top notch company. For heating and cooling installation and repair, and appliance repair, they are the best. For fast friendly professional service Quality Appliance is way out in front. Mike is highly skilled, knowledgeable, hard working, efficient, and when the repair is made you know it is made right and at a very fair price. Quality Appliance does all of our appliance repairs and recently installed an American Standard Head Pump system for us that reduced our utility costs by one third. Mike and Tina put the “Quality” in Quality Appliance. We recommend them highly.
Description of Work: Diagnosed and repaired problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from QUALITY APPLIANCE SERVICE INC HEATING & AIR
[member name removed], thank you so much for the positive review! We appreciate your business and our goal is to keep our customers happy while providing service you can depend on!

Susan M.
08/2013
5.0
appliance repair
  + -1 more
We've used them for 25 years. They said that it was better to fix it than repair it and I would take their word for it anyway because if it's not worthy they always tell you and they said to fix this because they're not as good if you get a new one. Their technicians are very punctual and they are professional when they came out. We've used the same ones for years and I almost know them personally and we don't have that many repairs but they're great.
Description of Work: We used Quality Appliance Service Inc Heating & Air last Friday to fix our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James K.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very well. We have used Quality many times in the past for both heating/air conditioning work as well as appliance repair and have always been very happy. This time was no exception. They arrived when scheduled, did the work in a resonable time, and cleaned up after themselves very well. And the price was reasonable and competitive. They are a very good, reliable company for HVAC and appliance repair.
Description of Work: There was a leak of condensated water from the waste stack from our furnace. After fixing the spot we knew was leaking, they discoverd another place where there was evidence of leaking in the recent past, so they fixed that also.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary R.
01/2009
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Most recently, he fixed my furnace and replaced the draft door. In December, I had him check out my refridgerator because we thought there was a short in the cord. It turned out to be a bad outlet, he replaced that and when we were talking, I asked him about a side panel for my dishwasher since the new one I had just purchased didn't come with one. He took my old side panel and reshaped it for the new dishwasher and put some extra holes in it so we could secure it properly. Mike is timely, knowledgeable, professional and I trust him. As I said, we've used him for 10 years and have recommended him to several of our friends.
Description of Work: Most recently, he fixed my furnace and replaced the draft door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO BOX 1484, O Fallon, MO 63366

    www.quality123.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    QUALITY APPLIANCE SERVICE INC HEATING & AIR is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    QUALITY APPLIANCE SERVICE INC HEATING & AIR accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, QUALITY APPLIANCE SERVICE INC HEATING & AIR does not offer free project estimates.
    No, QUALITY APPLIANCE SERVICE INC HEATING & AIR does not offer eco-friendly accreditations.
    No, QUALITY APPLIANCE SERVICE INC HEATING & AIR does not offer a senior discount.
    No, QUALITY APPLIANCE SERVICE INC HEATING & AIR does not offer emergency services.
    No, QUALITY APPLIANCE SERVICE INC HEATING & AIR does not offer warranties.
    QUALITY APPLIANCE SERVICE INC HEATING & AIR offers the following services: Heating and Air Conditioning Service and replacement. Appliance repair and maintenance service.
    Small appliance repair. Geothermal. Water heaters. Boilers. We do not service Samsung / LG / Bosch Brands

    Contact information

    PO BOX 1484, O Fallon, MO 63366

    www.quality123.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed