Kustom Kare Lawn & Landscape offers residential / commercial professional lawn and landscape maintenance / install services. We are a locally owned and operated company serving St. Charles and St. Louis County for over 16 years. We take pride in our work and it shows!
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Some of our services include: - Full Service Lawn Maintenance Programs - Turf Mowing - Fertilization - Weed Control - Mulch Installation - Bed Maintenance - Plant and Tree Installs - Shrub pruning - Core Aeration / Overseeding Other services include: - Keystone & Versa - Lok Retaining Walls - Concrete - Paver Systems - Outdoor Lighting - Irrigati
I contracted this guy to build two retaining walls at my residence. The larger retaining wall (~4 feet at its highest point) in the front yard is falling down. It all started a few months after it was originally completed. The wall started to separate with huge gaps reaching over 2" in size with blocks becoming hazardously loose. When I called Jeff, he stated that this was normal. After many calls, he finally came out and looked at it and, after inspection, told me that his workers failed to put the pins in the blocks. I also asked if the fact that he did not install any type of drainage system had anything to do with it, of which he replied that it did not. After several months of calls, he finally showed up to "fix" the wall. His version of "fixing" the wall consisted of gluing all of the blocks together (which oozed out of a majority of the cracks) and improperly installing a drainage pipe (which has never had any water drain out). He only did the drainage pipe because of my repeated requests, as he still believed one was not necessary. He actually only finished about 3/4 of the repair job and said he would come back to finish, but he never did. I spent the next two weekend with a friend and a rented industrial saw finishing the project. Fast forward to today and the wall is again falling down with hugh gaping cracks. I have had some companies come out to provide estimates to repair the wall and they have all essentially laughed about how poorly it was constructed. There is no repairing the wall as it has to be torn down and rebuilt because of its poor construction, which is going to cost me quite a bit. I obviously would highly recommend NOT using Jeff Koper or his company as he was extremely unprofessional and did not properly build, or even finish, the retaining wall that he contracted to do.
Description of Work: Construction of retaining walls at my residence
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Service Categories
Pavers and Hardscaping,
Decorative Concrete,
Landscaping - Lighting,
Snow Removal,
Stone and Gravel,
Mulch and Topsoil,
Leaf Removal,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Landscaping,
Concrete Driveways
FAQ
Kustom Kare Lawn & Landscapes is currently rated 1 overall out of 5.
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Kustom Kare Lawn & Landscapes accepts the following forms of payment: American Express,Check,Discover,MasterCard
Yes, Kustom Kare Lawn & Landscapes offers free project estimates.
No, Kustom Kare Lawn & Landscapes does not offer eco-friendly accreditations.
No, Kustom Kare Lawn & Landscapes does not offer a senior discount.
Yes, Kustom Kare Lawn & Landscapes offers emergency services.
Yes, Kustom Kare Lawn & Landscapes offers warranties.
Kustom Kare Lawn & Landscapes offers the following services: Some of our services include: - Full Service Lawn Maintenance Programs - Turf Mowing - Fertilization - Weed Control - Mulch Installation - Bed Maintenance - Plant and Tree Installs - Shrub pruning - Core Aeration / Overseeding Other services include: - Keystone & Versa - Lok Retaining Walls - Concrete - Paver Systems - Outdoor Lighting - Irrigati