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CottageCare St. Charles

House Cleaning

About us

Cross off home cleaning from your to-do list and take control of your busy schedule with CottageCare. We have been trusted by customers across North America for over three decades!

Business highlights

36 years of trusted experience

Services we offer

House Cleaning Service, Cleaning Service


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
5.0
punctuality
4.7
Showing 1-10 of 10 reviews

Theresia W.
06/2024
5.0
house cleaning
  + -1 more
Bobbi has been our housekeeper for years. She is very thorough, pleasant and professional. She takes a lot of time with our home. Everything is spotless when she leaves!
Description of Work: Cleaning floors, bathrooms, kitchen, office and bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
06/2024
5.0
house cleaning
  + -1 more
Sarah always does such a fabulous job. I truly would recommend cottage care. I appreciate the extra mile they go.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Madaline / Herbert B.
02/2024
5.0
house cleaning
  + -1 more
Everything was great. Traci and Madison cleaned my home with no complaints. I knew my home was dirty but the next morning when I got up my floors shined and my home smelled cleaner than ever. Also Traci found a ring that my husband lost 14 months ago with the dust bunnies under my bed, When she gave it to us, we were both elated. Other cleaners I have had would have just pocketed it. Thank you so much Cottage Care.
Description of Work: My whole home except the office. Such a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Dave M.
12/2017
2.0
house cleaning
  + -1 more
For the most part things looked pretty good. But as I start looking into details I see that many areas were skimmed over. A piece of my blinds was broken off, when the woman called the next day to see how things were I mentioned it and she took no responsibility for it even though my wife saw her break it. When I scheduled the cleaning I was told how and what areas would be cleaned, one of which was the kitchen floor would be thoroughly scrubbed on hands and knees. The lady cleaning told my wife they want her to scrub on her hands and knees but she wasn't going to, which would be fine if she feels she can get it done without doing that. But now if I go to clean something up and scrub the floor I pull up excess dirt that shouldn't be there if the floor were cleaned more thoroughly. I did like that they charge by the room, not by the hour.
Description of Work: One time house cleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Nancy B.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet D.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Every other week housecleaning including dusting all services and decor items, vacuuming carpets, washes hard floors, cleaning two bathrooms, cleaning kitchen, dusting window blinds. They always do an excellent job and have been very courteous when I've been home during their visits. Work is completed efficiently and reasonably fast. I have a big dog and the woman who cleans my house is dog friendly and very kind to my pet! I have Cottage Care clean my house every other week and it was a great decision!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$91

Christine C.
04/2014
5.0
house cleaning
  + -1 more
My experience was very good. They do a good job but they stretch on their time.
Description of Work: Cottage Care did housecleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Annette J.
03/2014
5.0
house cleaning
  + -1 more
They were very good. The cost was $120/every two weeks. They did work for me for about 6 months to a year. I moved which is why I discontinued the service.
Description of Work: They would clean four bedrooms, a dining room, kitchen, living room, two bathrooms and a hallway when they came.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anna F.
12/2012
5.0
house cleaning
  + -1 more
I have had Cottage Care clean our both our previous home and our new home. They are pleasant and professional. I have hired multiple other cleaning companies and they are the most consistent. They do a great job cleaning my bathroom and kitchen. I would definitely recommend them and will continue to use their services.
Description of Work: They cleaned the entire main floor of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Elizabeth W.
10/2011
5.0
house cleaning
  + -1 more
The price was pretty good for the job that they performed. They were professional. They meet with me to determine which rooms I want done. What I have them out mostly for is to get the floors, the bathrooms, and the kitchen cleaned up. I do most of the tidying. Their punctuality is pretty good. Sometimes as I like to nap in the afternoon, they give me a ballpark time and they usually make it. They always show up.
Description of Work: I used Cottage Care last week for housecleaning. They cleaned the whole house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

    Contact information

    2685 State Highway K, O'fallon, MO 63368

    cottagecare.com/locations/st-charles

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    CottageCare St. Charles is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    CottageCare St. Charles accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, CottageCare St. Charles does not offer free project estimates.
    No, CottageCare St. Charles does not offer eco-friendly accreditations.
    No, CottageCare St. Charles does not offer a senior discount.
    No, CottageCare St. Charles does not offer emergency services.
    No, CottageCare St. Charles does not offer warranties.
    CottageCare St. Charles offers the following services: House Cleaning Service, Cleaning Service

    Contact information

    2685 State Highway K, O'fallon, MO 63368

    cottagecare.com/locations/st-charles

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed