Beaty Home Improvements

Contacted provider directly via Angie's listing a phone number. I explained the disposal in the kitchen sink was damaged, leaking, and in need of replacement. I also explained that the sink cabinet's bottom panel was heavily water-damaged and needed repair. Provider quoted me a price of $90. He made no other mention of rates, fees, or charges. Provider told me he was very busy today, but would make sure he would get the job done that day. Because of the stellar price quote and high Angie's list rating, I decided to choose Beaty Home Improvements. Provider asked me to acquire a suitable new disposal and a piece of plywood for the cabinet bottom. A couple hours later, just after I purchased the materials for the job, provider informed me that he would have to reschedule for tomorrow morning. At that point, I informed provider I had to leave the home for a doctor's appointment by 9:30AM. Provider told me he would arrive at 8AM, and he should have time to complete the job. Provider arrived about 8AM. I produced the new disposal and plywood, and provider began work. The disposal was leaking. So, I placed a large container under the disposal to collect the water. Provider removed the container and began removing the damaged disposal. Provider then asked me for a "towel," in case there was a lot of water. After picking which one of my wife's towels he would certainly ruin, I reluctantly offered him a towel because putrid water all over the kitchen is also a bad thing. Provider then asked for a bottle of water. With the kitchen plumbing disassembled, I managed to give him a cup of water from the refrigerator. After about 40 minutes of working, provider asked me if I had any plumber's putty. I told him I did not. I only purchased the materials he requested. He then said he would have to go and buy some plumber's putty. 45 minutes later, with the kitchen sink disassembled, provider told me he would get back to the job just about 9:30AM (1.5 hours from beginning the job, and my deadline to leave). Provider also chose this moment on the phone to inform me that his $90 price quote only included the first hour of labor, and that he would have to charge me for at least another hour of labor. At this point, the job was less than half done, and the sink was completely unusable. He then asked if I could just leave him a check for the new amount of $150, and leave him inside my home while I went to my appointment. This request put me in a very uncomfortable and awkward position. I still needed the job to be completed, but did not find it at all fair that I had to pay $60/hr extra for labor that would not have been necessary if my provider arrived on site with the proper tools and materials. In fact, if the provider had informed me about the need for other materials at the beginning of the job, I could have retrieved the materials myself, and left the provider on task. I asked the provider if he could return after my appointment, but then he said he would have to charge me even more because of set fee to make a service call. He then inquired if I had purchased an Angie's list coupon (2hrs of labor for $99). I told him I did not, and I just called his service directly for the price quote. I told him I did not think it was fair to charge me for his lack of preparation for the job, or his omission on the necessary materials list. He then made a minor concession and agreed to "knock twenty bucks off for me." Bringing the price from $90 to $90+$60-$20, or $130. At this point, I left the provider to finish the job. I did not feel comfortable haggling price with a person I was going to be forced to trust alone in my home. I told him that I really didn't mind the price, as long as he completed the work discussed in a quality fashion. Before I was able to return, provider called and informed me that he was unable to use one of the plumbing pieces that came with the new disposal, and that he had to use the old plumbing piece (even though it didn't quite fit the correct way). He also informed me that he would not be able to repair the wood damage, or even install the new plywood panel, unless I wanted to pay for more labor. Upon my return, I inspected the work. There was no invoice or receipt. The disposal was installed and operational. The sink basin was freshly scuffed around the drain. There was an unused extra piece of pipe, and the quality of the repair is highly suspect. Provider said, "You may want to keep your eyes on that for a few days." The wood damage remained untouched, except for a great deal more debris on top. The dishwasher was not properly reconnected to the sink plumbing. The towel he borrowed was wet, soiled, and wadded up on my kitchen counter-top. There was a path of dried mud pieces (from his shoes) to and from the door. On a positive note, provider did take the old disposal with him. However, he also took the new disposal's box, instructions (sadly, I still need them), and warranty information. Now, I have a brand new disposal that will likely fail due to a installation defect, and I have no way of registering the 5 year warranty. The work completed by Beaty Home Improvment demonstrated a severe lack of efficiency, professionalism, and value.

Went well , but the person they sent out, they did not tell him he would need a ladder to reach the wall on the stairs so we had to come up with a way so he would be safe enough to hang the items on the wall. They need to make sure whoever does the work exactly what they need for the job.

Josh worked well with our needs and was extremely patient with us even when our HOA caused a delay in our build. He communicated with her HOA and obtained the city permit for us. The deck tuned out great! He only negative comment I have is that some of his workers were not the most professional. They left a pile of trash and scraps in our yard until the job was done. They also left materials in the grass which caused a large area of our grass to die.

Eric went to work on time. One door was done okay. The second is still a bit long, but is okay. However, with the third door (the back exit door), Eric, had to remove a strip on the bottom. Eric was trying to pry the strip off using a screw driver. In doing so, he put a large scratch in my new wood with his screw driver. There is also a large scratch on the door itself. Eric should have been more careful. He knew the floors were brand new. After scratching the floor, he removed the door and made the fix outside. He left saying he was late for his next appointment. I noticed the big scratches after he was gone. I'm sure he knew the scratches were there but he didn't mention it. I am surprised that the owner or manager hasn't called to offer to repair of the scratched floor and door.

After ordering the Angie's Deal, I was contacted and the service was scheduled very quickly. They arrived early and got right to work on my tasks. They were friendly, polite and hard-working. The jobs were completed within the two hours included with the deal. They cleaned up after themselves, including taking all of the boxes and packaging to the garage. I was very pleased with the work they did and would definitely use this provider again.

They removed a huge workbench, weather stripping, hung a painting, fixed my fan light, competed several dry wall issues, and completed many more items. They were fast, courteous, and completed the work as promised. In fact they stayed late to make sure it was completed. I am hiring them again for another project. I highly recommend this company!!

They were great, showed up on time, friendly with the family and pets. Quick and efficient they wrapped everything up sooner than expected.

This went great, the $99 deal through Angie's list was definitely a great deal and the service was done quickly and efficiently. I was even asked if there was anything else I needed done! Would definitely use them again, timely and professional.

Josh was friendly and courteous and got right to work. He explained what he was going to do (we had called him about the appliance first) and finished with in the hour. I asked him if he had a moment to fix another item, and he was more than happy to reinstall my swinging door and then discussed other services he could provide (flooring, painting, remodel, etc). We will definitely be using Beaty Home Improvements in the future.

It was great.John arrived on time, was courteous, and very helpful. He was the perfect combination of being a good listener and probing professional, I appreciated that very much.

Beaty Home Improvement services arrived shortly after the time scheduled, completed the work well within the time allotted and cleaned up and removed any debris caused by the services provided. Beaty Home Improvement provided a prompt response in contacting me upon my purchase of their handyman services through Angie's List on February 26 and courteously responded to all questioned asked. They scheduled and completed my work on March 13, within 11 days of initial contact. .

Very accommodating. Just like my list was done before I knew it

He fixed our sink stopper, calked the commode, replaced a disposal, door locks and sealed some exterior bird holes in the wood paneling.

They repaired numerous boards, brackets, and hinges on my wooden fence. While I supplied the wood which was part of the deal, they did supply new brackets that I needed replaced which was crucial to getting my fence properly repaired. I have no complaints

He arrived on time. He removed the four old deck steps and then he installed the four new steps. The job was completed and cleaned up in less than an hour. I'll certainly call him next time I need a handyman.

Appointment was quick, worker was super nice and explained everything

These young men installed my new dual fuel range and replaced the power breaker which no longer worked. They were pleasant, punctual and competent. I am calling their office again tomorrow to schedule more work that needs to be done. I highly recommend Beaty Home Improvement.

He did excellent service. I do plan to buy another Angie's List Big Deal because it worked out so well. He was honest about additional costs before they were charged.

Everything was spot on perfect. All the doors were perfectly trimmed to the right size. Great job and very professional team. Thanks all.

He didn't have everything he needed when he showed up, so that ate into our time. He needed to rush through to make it to his next appointment, so he left a bit of a mess. But the work he did was good and has held up well.

They were great. They Punctual and very well organized.

They did really well. I had them install an A/C unit in my window. They had to clean the cords. I also had them check my bathroom because the shower head wasn't working correctly. They also unscrewed a device that I could not unscrew. They showed up on time and were very nice.

They came out and looked at the job. Gave me an estimate and was able to start right away. They did a great job and were able to complete the job quickly. They did a great job cleaning up. Louis the worker was great.

Louie could think and take initiative. Good guy, good company

This sizable project went extremely well. From the beginning, to the end, Josh had excellent communication with me, and followed through with all of his promises. He also exerted much flexibility with the many design changes that I presented to him. He also displayed good professionalism and trustworthiness throughout the project. I had received a few bids on this project and Josh's price was lower than the other bids. He provided a great product at a fair price. I will recommend Beaty Home Improvements to my friends and family.